Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... Se mer
Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... Se mer
The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... Se mer
Företagsinformation
Skrivet av företaget
#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.
Kontaktuppgifter
1141 Saint Johns Pl, 11213, New York, USA
- (802) 870-6770
- Support@sims4usa.com
- sims4usa.com
3,4
Medel
322 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The e-sim is working just fine
The e-sim is working just fine, there are two things that would help the experience.
1. It would be good if it was clear on the website that the charges are in USD. My internet search specified Canada, so I expected to be charged in CAD. That is not the case.
2. It would be good if it was quite clear at the outset that the e-sim would be delivered by email on the day that it is to be activated, rather than at the time of order, with activation on the date of travel.
3 februari 2024
Check phone compatibility? Better info on website needed, but good if it works
Ordered two sims for my friend at myself upon our visit to the US. The information on the website wasn't super clear, but there was helpful online chat. They arrived very fast, and we picked our activation date to be the day of arrival in the US. For my friend (Redmi phone), she just put the sim in and it worked, received a text with the phone number, all good. For me (Samsung), the data didn't work. I received and texted fine, I had signal, but the data sign was missing. I called for assistance, we added manually a LYCA network, and from that moment I barely had a very low signal here and there. I basically relied on my friend for google maps etc. We stayed within Philadelphia centre and Manhattan NY area, but apart from 5min for 2 times, I never had 4G, not even any lower type of signal.
22 januari 2024
Took me awhile to figure out but OK in…
Took me awhile to figure out but OK in the end
25 januari 2024
Fast delivery
Fast delivery. This is the second time we are using sim cards from sims4usa and it’s perfect
22 januari 2024
We uses Sims 4 USA several times.
We uses Sims 4 USA several times.
Always works great. Support is quick and fantastic.
Will used it also in future 2-3 times a year.
Absolutely recomended!
11 januari 2024
Very bad experience
Very bad experience. I don’t have got any information how to install it. Or any kind of information.
18 januari 2024
Good choice!
It was easy to order, product was described correctly and they answered my questions fast. Customer service was great!
2 januari 2024
Very responsive and flexible support
Very responsive and flexible support. I was dealing with a problem with a wrong activation date and the support response was immediate. They proactively alerted me to another error in the order. Perfect service.
13 december 2023
Easy and fast to purchase my esim.
4 december 2023
No support for the SIM
There is no support as the website support team is not active. Better to get a SIM after travelling to USA
8 december 2023
Despite ordering a few days before…
Despite ordering a few days before depart the sim card was delivered in time. Good job!
16 november 2023
Delivery not respected but problem solved
It was a good communication with the customer service, they were friendly and kind
18 november 2023
Svar från SIMS 4 USA
Thank you very much for your review, and we wish you all the best.
Ordered Sim
Not received my order on due date , as told due to Thanksgiving delivery company malfunction.
The activation was immediate after a Whatsapp conference. The company's explanation was immediate and adequate. Since the activation, no problems occured, and the international calls were in order.
I am leaving US in two days, the sim card will be deactivated, but will positively reactivate on my next trip to the US in May
23 november 2023
I did not receive the service I paid…
I did not receive the service I paid for. I am left with the feeling that I have been deceived. I do not recommend it.
22 november 2023
Failed delivery and failed refund.
I ordered one eSim and one physical Sim. You never delivered any of them. Sims4USA made itself unavailable both by phone and by mail. And you never refunded me.
I consider Sim4USA a scam.
17 oktober 2023
Very good experience
Very good experience. Add to web page shipping address block in case it is different from billing address.
16 november 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.