Simply Hammocks Omdömen 

675
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Simply Hammocks pride themselves on next-day delivery "97%" of the time. I got despatch notices on three consecutive days — it arrived on day three. I live in London, not the sticks so I hav... Se mer

Betygsatt 5 av 5 stjärnor

I bought a gorgeous hammock and stand from Simply Hammocks some years ago and recently lost the chain that links the hammock and stand. I what’s apped the company on Bank holiday Monday and got a text... Se mer

Betygsatt 5 av 5 stjärnor

This was my second time purchasing a hammock set from Simply Hammocks as the first one was greatly enjoyed by us all for the last 7years. The original purchase is now being passed on to our grandchild... Se mer

Betygsatt 5 av 5 stjärnor

We've owned an Amazonas Globo Royal Hanging chair and stand for approximately 15 years, and recently decided to order a new cushion cover for a quick refresh. We had a few questions regarding the upda... Se mer

Företaget har svarat

Företagsinformation

  1. Trädgårdsmöbler
  2. också i
  3. Trädgårdsbutik

Skrivet av företaget

Hello, we're Simply Hammocks and we've been selling hammocks online since 2010. We like to think we know a lot about hammocks which is why we only sell the best garden hammocks around! All our hammocks come with GS and TUV quality marks and are made using the finest materials. We offer free next day delivery, 12 month warranty and expert support from our team.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

675 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(675)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing hammock and first class service

Superb product, excellent service. I'm lying in my hammock, writing this review by moonlight. I bought the Barbados Rainbow Hammock and a pair of Easy Plus wall fixings (which I have mounted in a pair of dedicated wooden posts). The means I can easily rig and de-rig the hammock. The hammock hanging calculator on the website is a brilliant tool.

10 maj 2022
Betygsatt 5 av 5 stjärnor

Nice hammock just small for our stand

The hammock is nice, too short for our hammock stand though which is pretty large. With the extender ropes it still looks silly, we just need a bigger hammock. I called Simply Hammocks and straight away they assisted me with the returns process and were very friendly and helpful!

7 maj 2022
Betygsatt 4 av 5 stjärnor

Reliable

Their explanations/guides are very helpful in choosing a hammock. Although you can get cheaper hammocks elsewhere e.g. Amazon, it's a bit of a gamble as you don't know the real quality (most of the reviews appear fictitious). So best to stick with someone reliable whose prices are broadly reasonable. However wanting my cake and to eat it I would like their prices to be a bit lower, hence dropped a star but wouldn't stop me using them again.

7 maj 2022
Betygsatt 5 av 5 stjärnor

Globo double chair

Order process was very straightforward. Delivery was very prompt. Item had a small fixing missing. Customer service to get the part sent out was very efficient and easy to deal with. Great company to do business with

12 april 2022
Betygsatt 5 av 5 stjärnor

Just one of the best hammocks

Just one of the best hammocks I have ever bought, simple-as. I have only ever bought one other which was fine but it got a bit wet so I replaced it with this one and 'wullah', it fits a dream, looks great, and came with a carry-bag for when I need to transport it from A to B etc. It's just a shame I can't give the weather 5 stars!!!!!!
Don't delay, buy now before everyone else does!!!

5 april 2022
Betygsatt 2 av 5 stjärnor

Really really poor poor customer service.

Really really poor customer service.
I consider myself to be fairly adept at shopping online - I do a lot of it!! This website is a nightmare!
I found the hammock I wanted but I couldn't find the stand. I went to their recommended stands but they were all too large for what I wanted.
I emailed them to ask the questions. All I was sent was a link of three hammocks none of which were suitable.
I searched again. Still no luck so emailed again.
This time I received an email addressed to Jessie - not able to even get my name right!! More links, no sorry for the confusion, no sorry for my trouble just 'hope this helps JESSIE!!!
In between these emails I received a 'REVIEW' option so I repeated what I have said here! Nothing! No response whatsoever! Even received one from the CEO who 'promised to read it' - didnt promise to reply I notice!!
Its a shame - I think their products are good BUT there are other options!!!

27 mars 2022
Omdöme utan inbjudan
Logotyp för Simply Hammocks

Svar från Simply Hammocks

Hey Julia,

I'd like to thank you for voicing how your experience with us at Simply Hammocks has gone, and I apologise that you haven't received the level of customer care you should.

I have requested more information from you regarding this via Trustpilot so that I may look into this further, if you are able to provide this it would be very helpful.

Please know that we always try our hardest to ensure that we put our customers first here at Simply Hammocks, as we believe that customers are family.

Rest assured, I will be looking into this further.

Many Thanks,

James@Simply

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