Simplycarmats Omdömen 

993
•
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From the word go this company could not have been more helpful. Good communication answered my query very quickly delivered the mats within agreed time scale. They were very well finished fitted perfe... Se mer

Betygsatt 4 av 5 stjärnor

Positive points are, the mats are gorgeous. I chose Grey with Orange trim to match my interior and exterior and they look stunning. Negative points are, the initial order email states I'd recei... Se mer

Betygsatt 5 av 5 stjärnor

Bought odourless rubber mats and boot liner for a new Range Rover Sport . Very fairly priced and great quality. Rubber is quite thick and mats fit perfectly. Great communication on delivery . R... Se mer

Betygsatt 1 av 5 stjärnor

3 weeks delivery only to receive half the mats for the car, on top of this the 'premium' mats are poor quality with over cut in areas, unfinished and threading edges. Additionally, the smell of the ru... Se mer

Företagsinformation

  1. Biltillbehör

Informationen kommer från olika externa källor

Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

993 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(993)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Scam company stealing people's money.

I haven't received my mats yet, but that's the problem. It's been 3 weeks since I've ordered my mats and there has been no status update. I also have received no response from company after inquiring about them. I wouldn't mind waiting, but don't say 10 days max to process then be radio silent.

Update as of 18 April: I looked at Google reviews and there were a ton of complaints about the company never sending the products that were paid for, some people waiting 6+ months. I also left a Google review and noticed that now most comments that spoke negatively about the company are removed. If you buy from here, you have wasted your time and money.

18 April additional update. Just asked for more information from the company. I dont want any excuses as to whether it's a logistical error, flood in warehouse, machinery malfunctions. SM186772 is my order number. Just refund me my money. Will report back on outcome.

14 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No reply to emails and no phone number

Ordered my mats...no replys to emails and no contact phone number. Eventually got an email saying they were having logistical problems....chased again no reply. Have now cancelled order by email...no reply...will have to contact credit card company.

12 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfulfilled Order, No Communication – Legal Action Pending

We placed an order with Simply Car Mats on 21st March and were informed that delivery would take 10 days. As of today, the order has not been received. We have sent three separate emails requesting an update and have yet to receive any form of response.

This complete lack of communication, combined with the failure to deliver the goods within the agreed timeframe, constitutes a breach of contract. It is both unprofessional and entirely unacceptable.

Unless this matter is resolved without further delay, we will be pursuing immediate legal action to enforce the agreement and seek appropriate remedies. We strongly advise others to exercise caution when considering doing business with this company.

21 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy from Simply Car Mats!

Do not buy from Simply Car Mats!
They did not deliver what I ordered and have failed to respond to my emails. They have my money and I have the wrong car mats. Next stop trading standards…..

31 mars 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Look great and fit perfectly

The mats took a while to arrive (that’s the only reason for four rather than five stars) but I am very happy with them. They look great and fit perfectly onto the studs on the floor of my Volvo V40.

Also a very reasonable price.

Would recommend

29 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products

Great quality products, bought floor mats, seat covers and a boot cover. Only thing is the boot cover slightly too big in some areas, but fits good enough and very pleased with the quality. Seat covers fit perfect & very pleased with the quality of floor mats. Great communication & first couple items arrived immediately after ordering. Only wait was the floor mats, but was advised on wait time so it was not unexpected. Overall very pleased with communication and quality - very professional.

31 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent quality mats with fast delivery

Great quality mats delivered quickly and efficiently. Quality of the mats and sizing was perfect and look brilliant in the car.
Was kept informed of delivery updates along the way.
Will definitely be returning if I need another set of mats in the future!

28 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do Not Use This Company

I made an order in January and have still not received my order and fear I have no hope of receiving it since the company ceased responding to emails on 17 February. Simplycarmats have not refunded me as requested and I have contacted Trading Standards out of principle. Fuming.

26 mars 2025
Omdöme utan inbjudan
Logotyp för Simplycarmats

Svar från Simplycarmats

Our sincere apologies but this was a manufacturing problem and we were unable to resolve it. You have been fully refunded for the missing items.

Betygsatt 1 av 5 stjärnor

Slow delivery, doesn't fit properly

Delivery much longer than stated on website. Boot liner doesn't fit at all one side and poor fit on two others. It is also poorly finished in comparison to other boot liners I've bought. Communication has been good but doesn't compensate for underwhelming and ill-fitting product.

24 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID

Placed order 16th Jan. Yodel lost the parcel. (Yodel admitted this). Simplycarmats said they were reordered on 10th Feb. I have emailed 6 times since then and they still haven't provided any details on the mats being sent out to me. It's now 13th March and I have no mats, no order confirmation or delivery details and no refund. Now they have stopped replying to emails.

13 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered mats on 16th Feb

Ordered mats on 16th Feb. Had to chase for an update. Provided with shipping details, but items still not handed to carrier after a week. Almost 1 month later and no mats or ETA. Have given up and requested a refund.

16 februari 2025
Betygsatt 1 av 5 stjärnor

I have had no communications since 12th Feb 2025

I have had no communications since placing the order (12th Feb 2025) with this company. Don't even know when the estimated date of order completion is, or when it is even due to arrive.

Yet, somehow, I am able to receive this survey alright asking about my experience. Surely, you can appreciate how frustrating this is for a customer. No communications on the product, but a survey to complete!

12 februari 2025
Betygsatt 1 av 5 stjärnor

Hey ho!!!Ordered and paid for car mat set on 11…

Ordered and paid for car mat set on 11 Feb. Despite two enquiries as to where my order is I still do not have it. first I was told they were "running behind" and to "be patient"! Then I was told there had been "some flooding which had now been resolved and to be patient"! Two days ago I was told my order was with the courier and to expect email as to delivery.....still waiting... Have told them to cancel order.............Hey ho..............

11 februari 2025
Betygsatt 1 av 5 stjärnor

Order never arrived

Order never arrived! Contacted them after 5days had a response order is being prepared. After 3 weeks of waiting still nothing. Requested a refund - no response! Because I paid via PayPal they sorted out my refund.

11 februari 2025

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