I want to take a moment to leave a review for the Simplex Group and specifically for Danay. Working with Danay has been an excellent experience from start to finish. She has always been extre... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Horrible scammers never gave my IFTA report Kevin G Galdamez813-560-8480 direct line took the money to process never got my report. He knows only two words NO WORRIES. Deadline came and went no... Se mer
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Thank you very much for the good work of Simplex, especially we thank Mr. Elvin for his kind and effective treatment
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We had a great experience working with Simplex. Their team provided excellent support throughout our audit process, helping us stay organized and fully prepared every step of the way. A special t... Se mer
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Företagsinformation
Skrivet av företaget
The Simplex Group The most complete premier service provider for America’s trucking industry. We support our customers in achieving their goals, and we commit to help our partners and communities thrive. Our experts at Simplex take care of compliance, permitting and tax reporting. Our Freight4U division assists customers with freight planning and factoring services and our Simplex Insurance division provides them with coverage on any unexpected circumstance they may face along the way. Each division has the expertise to help them achieve their goals and work together to provide the best support in order to fulfill their dreams.
Kontaktuppgifter
7500 Northwest 52nd Street suite 100, 33166, Miami, USA
- (786) 661-3253
- customercare@simplexgroup.net
- simplexgroup.net
4,5
Utmärkt
197 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Roberto Factoria
Quiero dar las gracias a Roberto de factoria, por toda su ayuda y darnos toda la informacion que necesitabamos para nuestro negocio gracias Roberto por tan Excelente Servicio!!!
12 januari 2026
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Ruth Varela, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo asistirte. Si necesitas algo más, no dudes en contactarnos.
Read their terms and conditions carefully before making a purchase with them.
I bought an electronic logging device (ELD), but I didn't read the terms and conditions carefully. I called them to return the device, but they told me that once purchased, there are no returns. The device is still in its sealed box, it's brand new. These small companies work for larger companies, so my recommendation is to contract with larger companies (Triumph Business Capital; RTS Financial; TAFS; OTR Solutions (they work for this company).
2 januari 2026
Omdöme utan inbjudan
Svar från Simplex Group
We’re sorry to hear about your experience, and we appreciate you taking the time to share it.
After reviewing your request, it seems there was a misunderstanding regarding our refund policy. As outlined in our service agreement, device purchases are non-refundable, since the hardware becomes the customer’s property upon purchase.
We’ve also attempted to contact you multiple times, but we haven’t been able to connect. That said, we truly want to help you address this situation as smoothly as possible. Please reach out to us at customercare@simplexgroup.net, and our team will guide you through the available next steps and provide the return instructions so we can assist you properly.
Thank you again for your feedback.
He Renovado mi tercer contrato con OTR…
He Renovado mi tercer contrato con OTR solution. Formar parte de este maravilloso equipo de trabajo. Definitivamente me Honra. Quiero agradecer ampliamente, a todos en general. Especialmente a Luis Sánchez. Hace un trabajo extraordinario, básicamente trabaja 24/7 para todo tiene una solución eficaz, y profesional.
GRACIAS OTR SOLUTION
VAMOS POR MÁS!
18 december 2025
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Hector Avila, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
I really thought Simplex Miami was…
I really thought Simplex Miami was going to be helpful for my company. I gave 1 star because they at least helped me for my audit. I have 5 trucks. They also charged me $30 monthly per driver and including myself was suppose to provide small trainings to help with growth and knowledge to help your business. Not 1 of my drivers received a call or training videos like they said. All of a sudden you get a bill and it's like for what you guys didn'tdo anything?! Multiple months later nothing but you paying per driver and NO additional services was given but they want to take your hard earned money for free. They will give you nothing but excuses. Beware! Don't trust it pay only for what you need, otherwise you will pay monthly and be very disappointed that they are winning taking people money and not providing the service that they said you will get. They apologize and have the nerve to agree but don't want to give you your money back. Crazy and sad. We just want good service and pay for it, simple
24 september 2025
Omdöme utan inbjudan
Svar från Simplex Group
We take financial concerns very seriously, and we’re sorry to hear about this experience. Please contact our support team at customercare@simplexgroup.net so we can investigate and resolve this issue as soon as possible.
Svar från Simplex Group
Thank you, Jeffrey Cruz , for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
La señorita Claudette Brizuela es muy…
La señorita Claudette Brizuela es muy profesional en todos los sentidos desempeñando su trabajo, me ayudó a activar mi nuevo servicio y siempre fue muy clara y entendible en sus explicaciones. Cubrió todas mis necesidades con respecto a mi compañía y el servicio que estaba yo adquiriendo por parte de Simplex. Gracias
24 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Sandra Moreno, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Muy buen trabajo están haciendo, gracias
Muy buen trabajo están haciendo, si tuviera que referirlos a otro lo haría, gracias Luis Sanchez por tu extraordinario trabajo.
20 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Nora Valeriano, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Tengo una“I have had an excellent…
Tengo una“I have had an excellent experience working with Luis Sanchez from the Simplex Group. His service is consistently professional, reliable, and of the highest quality in every aspect
19 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Thank you, Lazaro Enrique Lugo Pineiro, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
The app Simplex Eld was easy to…
The app Simplex Eld was easy to understand thanks to Elvin qho helped walk me through how it would an will be used
17 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Thank you, Fernando, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Elvin and Simplex ELD 2LG was so…
Elvin and Simplex ELD 2LG was so patient and understanding. Definitely recommend them!
13 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Thank you, Learsi Perez, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Hola buen día realmente recomiendo el…
Hola buen día realmente recomiendo el servicio, atención rápida amabilidad, 24/7 bilingües 5 estrellas Todos y en especial Francis y el Sr. Elios
Gracias por su trabajo y apoyo
13 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Maday, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
I had a great experience with Simplex…
I had a great experience with Simplex ELD 2GO! They helped me very well and answered all my questions quickly and professionally. A special thanks to Elvin for his excellent support and patience. I really appreciate their service and highly recommend them!
13 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Thank you, Andrew Brown, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Greta experience with Francis’s Diaz .
Greta experience with Francis’s Diaz .. he is the best customer service Personel I have ever encountered .. he answered all what I needed .. he is the best
12 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Thank you, Bubacarr Jallow Jallow, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Svar från Simplex Group
Thank you, Auto Box, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Excellent servicio y ayuda a resolver…
Excellent servicio y ayuda a resolver los problemas
Fui ayudado por Bryan Alfaro
11 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Ramon, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Súper recomendado y bien profesional el…
Súper recomendado y bien profesional el servicio , lo recomiendo
11 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Gracias, Josue Bombero, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Excelente 100% person helpful
10 november 2025
Omdöme utan inbjudan
Svar från Simplex Group
Thank you, Moises Cruz, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Svar från Simplex Group
Thank you, Peter, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Svar från Simplex Group
Thank you, Manuel alejandro Tapias guzman, for your feedback! We appreciate your support and are glad to hear that our team could assist you. If you ever need anything else, feel free to reach out.
Svar från Simplex Group
Gracias, Steven Paulino, por tus comentarios. Agradecemos tu apoyo y nos alegra saber que nuestro equipo pudo ayudarte. Si necesitas algo más, no dudes en contactarnos.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.