i did a monero exchange for the minimum 6$, cool everything sent then did 100$, took 15 confirmations rather than 3 for 6$ but overall, good exchange will come back soon
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My exchange "failed" due to a large unfavorable price movement while my deposit was confirming. I was glad that it did! But then I needed to email support for a refund. They responded quickly, and wer... Se mer
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They dont have an automatic crypto sending system. I sent them the LTC for swap they received it, after 3 hours i contacted support, they are slow 14 hrs already passed and I still didnt received my x... Se mer
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Simple swap is the real deal. The ability to exchange virtually any two cryptocurrencies is great, and no KYC required. The fees are transparent and their service team is prompt. Transaction sp... Se mer
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Företagsinformation
Skrivet av företaget
SimpleSwap is a self-custodial multi-source swap aggregator that helps users exchange crypto with more privacy and control, without comparing providers and routes themselves. It supports direct wallet-to-wallet swaps across 20+ liquidity providers and 2,800+ swappable assets, combining liquidity from well-known CEX and DEX sources under the hood.
Kontaktuppgifter
Ajeltake Road, Ajeltake Island, MH 96960, Majuro, Marshallöarna
- hello@simpleswap.io
- simpleswap.io
3,9
Bra
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recommended crypto excange
Used it mulitple times already to change small amounts of crypto and it worked very well. There was a problem one time but chat support sorted it out quickly. Recommended!
20 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello,
Thank you for your feedback! We’re glad to hear that your exchanges went smoothly and that our support team was able to resolve the issue quickly.
We really appreciate your recommendation!
Always swift and accurate
Always swift and accurate. Fully trustworthy.
20 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello,
Thank you for your kind words! We’re thrilled to hear that you find our service swift, accurate, and trustworthy.
Your feedback means a lot to us!
Very fast exchange
Quick exchange, happened within 15 min, I was surprised how quick
19 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello Phil,
Thank you very much for your kind words!
We’re very glad to hear that your exchange was completed so quickly. This is exactly the level of service we strive to provide at SimpleSwap. If you ever need any assistance, we’re always here for you.
Svar från SimpleSwap
Hello,
Thank you very much for your review!
We are glad to hear that SimpleSwap met your expectations. If you have any questions or need assistance, our team is always here and ready to support you!
My experience with simple swap it’s…
My experience with simple swap it’s very good platform very easy to get your coins swap excellent I would suggest anyone to use this platform to swap your coins
18 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello,
Thank you so much for your kind words!
We truly appreciate your trust and hope to keep meeting your expectations in the future!
Possibly the easiest way to swap crypto…
Possibly the easiest way to swap crypto that I've ever used. Works great. Low fees.
18 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Thank you, Mark!
We’re really glad to hear that you found SimpleSwap easy to use and appreciated the low fees.
Your positive experience means a lot to us!
great customer service
18 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Thank you, Vick!
We’re glad to hear you had a great experience with our support team. If you ever need anything, we’re always here to help!
Svar från SimpleSwap
¡Hola!
Muchas gracias por tu comentario. Nos alegra saber que tu experiencia fue rápida y segura, y que estás satisfecho con nuestros precios de intercambio.
¡Será un placer volver a verte en SimpleSwap!
Happy to use.
The program works well and if support is needed, it is responded to quickly and accurately.
17 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello Jo,
Thank you for your feedback! We’re happy to hear that everything is working smoothly for you and that our support team could assist when needed.
We appreciate your trust and look forward to serving you again!
Great since others want except certain…
Great since others want except certain tokens or make happen as fast if they do
15 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello,
Thank you for your feedback! We're glad to hear that everything is sorted. If you need any further assistance, feel free to reach out.
It is a very good service
It is a very good service, fast swaps, unfortunately I did not know they could not provide service in my country and also I thought they didn't require KYC... but after they allowed me to initiate a swap and I sent my crypto I then got a message saying I needed to verify my identification. but because of the country I was in they could not verify me... but their customer service was fantastic and especially Brad and they refunded me and sent all the crypto I had sent back to my wallet. So they are very honorable. I only wish I was allowed to use them lol
16 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello,
Thank you so much for your thoughtful feedback! We’re really glad to hear that you enjoyed the service and that your swaps were fast. We’re also happy that our support team - especially Brad - was able to assist you quickly and return your funds without any issues.
We understand how frustrating it can be to run into verification or regional restrictions after starting a swap, and we’re truly sorry for the inconvenience this caused. Your experience is important to us, and we’re continually working to make our processes clearer and smoother for users in every region.
We really appreciate your kind words, and we genuinely wish we could serve you as well - maybe one day!
Thank you again for your trust and understanding.
What a joke of a company
I tried to swap my bitcoin. They took it, but the new currency never came. Support takes forever to write back and they are so rude. I regret this so much.
6 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello!
To help us investigate what happened, could you please provide your transaction hash (TXID)? With this information, we can review the situation and give you a clear update.
Simpleswap seized funds (290k) - Refunded ✅️
Simpleswap seized funds (290k).
Simpleswap was recommended as a 3rd party to perform a swap while using my non custodial wallet. I am very experienced in the crypto space so I performed three transaction. The first two were processed without any issues which were 70k and 90k in USD.
The last transaction was not processed and I was asked to perform KYC(know your customer) by the swap provider. I found this to be disturbing but I submitted and passed the KYC regardles, my funds were not released still. I had a back and forth communication with their support in which over 40 emails were sent in the space of a week but yet their responses had little to no progress but was rather generic replies that seemed coming from a script.
After a week I consulted with a crypto attorney and even other blockchain analytics and security firms in hopes of either a lawsuit against them or creating public awareness, the lawyers were not helpful and asked for huge fees but I found the security firms useful. Crystalhash.com, responded to my request by creating public awareness and contacting the exchanger's support with evidence of my wallet being clean and risk free. After a few days, I was contacted by Changelly that my swap was going to be Refunded.
I was successfully sent back the value as at when I sent it, I lost money as the price of the crypto increased between the time wasted but I'm even glad to get my money back. I would say be careful when swapping and make sure to check reviews about the exchanger before using their service.
Order ID c68ed771d182
19 september 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello,
We would like to clarify that SimpleSwap is not affiliated with organization you mentioned. All transaction reviews and compliance checks are conducted internally, strictly in accordance with European AML (Anti-Money Laundering) standards.
Also, unfortunately your exchange ID is invalid.
Please send the transaction hash, so we can review your case again and provide a detailed update directly.
Using SimpleSwap since 2018
I have been using SimpleSwap since 2018. I live in Washington state which like New York can be a bit of a crypto purgatory. Regardless with SimpleSwap I have been able trade any coin I want. Most exchanges are very fast, sometimes when the market is highly volatile it gets a bit wild. I have had a few snags over the years to which Customer Support responded quickly and resolved the issue. I highly recommend SimpleSwap.
13 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hi!
Thank you so much for being with us since 2018 — that truly means a lot!
We’re really glad SimpleSwap continues to serve you well.
It’s great to hear that our support team has always been able to help you out.
Thank you for your trust and for recommending us!
Low Fees, Quick, and Easy.
Converted XRP to USDT within 3 minutes. Very easy and quick transaction, and the swap fee was very reasonable.
11 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello Ryan!
Thank you for your feedback!
We’re happy to hear that your exchange went smoothly and quickly. It’s great to know you found SimpleSwap easy to use. We’ll be glad to see you again for your next swap!
Thank you very much for handling my…
Thank you very much for handling my problem with professional care and quick response
11 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello!
Thank you for your feedback!
We’re glad to hear that our team could assist you quickly and professionally. We’ll be happy to see you again for your next swap!
New experience
Just did it for the first time now, wanted to exchange usdt trx to TON and went within couple of minutes, no need to made new exchanges accounts, simple and fast.
11 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello!
Thank you for your feedback!
We’re happy to hear that your first exchange went smoothly! It’s great to know you enjoyed how simple and fast the process was. We’ll be glad to see you again for your next swap!
Scam website
Scam website. They will process really small transactions in hopes you trust them with a big one. They will run after that.
11 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello!
To help us investigate what happened, could you please provide your transaction hash (TXID)? With this information, we can review the situation and give you a clear update.
I couldn't bridge from tera money…
I couldn't bridge from tera money thankfully simple swap made that interoperability happen now I can reinvest into better newer assets for this bull run
10 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hello!
Thank you for your feedback!
We’re happy to hear that your exchange went smoothly! We’ll be glad to see you again for your next swap!
I recommend it
The support team is very attentive and quick to respond. A very positive experience.
10 november 2025
Omdöme utan inbjudan
Svar från SimpleSwap
Hi Claudio!
Thank you so much for your kind words!
We’re really glad to hear that you had a positive experience with our support team.
Your feedback means a lot to us!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.