simplehealthkit.com Omdömen 6

Should be Zero stars since I was unable to use the service. Deceiving business practices. They sell a product without a clearly marked expiration date, There IS a date on the scan code in small letters on the back but doesn't say what it means, or what its for. Just a random date. It also is not disclosed in the advertising, or any packaging. When I went to register the kit, it denied me. I sent 3 emails asking, begging, to just send a replacement kit. Not a refund, just a replacement kit. NOPE. They refused and KEPT MY MONEY. NO REFUND. Beware of doing business with this company in the future, if this is how they run their business practices I would consider using another company. "Karina" was the support rep who refused to help, I pleasantly and nicely asked, was denied twice by her, and then she ignored my final request to contact higher up management. Why she, or this company would risk their reputation over $50 is literally unbelievable in todays day and age of reviews. Especially being in the business of helping people. Apparently $50 profit is more important than their reputation. This whole ordeal may be of interest to a class action lawsuit attorney for everyone this has happened to, for any of their product line that don't have clearly marked expiration dates. I didn't want to have to leave this review, but the way they treated me left me no choice. I have retained copies of my emails, packaging, upc symbol for legal use if needed.

I sent in a test. Waited a couple of weeks. Finally called. They said there was a delay in shipping and they would send out a new test. After a week the new test arrived. Sent the sample back the next day. It has been at the lab for 1 week. No response.

Edit:finally got result after initial purchase 2 to 3 months ago. Upped rating from 1 to 2. Never received a notice, like they said I would. Just checked online.

The absolute WORST at-home testing company in the world. Stay away at all costs. I sent in my sample over a week ago and it still has not reached the lab, so it’s as good as expired. I feel personally scammed of $70. If you are going to use a company, use EVERLYWELL! I’ve never had any issues with that company and they actually respond if there’s an issue. I’ve tried emailing and calling this shit company and still have not received a response after I paid for their product. A complete SCAM, you will lose your money buying this product and not get any test results.

I’ve taken Simplehealth kits for about 2years now. I’ve always received my results in a timely fashion. Customer service was also fantastic. I highly recommend this kit!

SimpleHealth provided a result and then refuses to actually have a provider contact me as included with the kit. Agents continue to give timeframes that someone will contact me and nothing happens. This kit is seeming like a scam at this point

Simple and fast as advertised. They have very fast fedex shipment as well.