SilverChef Omdömen 242

Quick response and excellent customer services

Sash at Sikver chef is a legend

Silverchef has great customers rep team and easy process for the rental and have greatly helped to expand my business

Quick easy hassle free service. Fantastic customer service👏👏

Very good company, really excellent for helping out kitchen equipment

Great people, very easy to deal with

Very professional and easy to get a loan only took 30mins and I was all approved.

The staff at silverchef made the whole process so easy, they found the right equipment for me, organised the best price, it was fast delivery as well. A fantastic transaction from start to finish.

The item ordered was incorrect. It was not acceped and sent back to the supplier. 3 months on we are still being charged for the item we returned, unopened and unaccepted.

We have called weekly to get this amended and get an answer as to why we are being charged continuously and not refunded or credited.

We had a previous order of second hand equipment as well, we have had the dishwasher repaired 5 times and still it floods the kitchen and is a faulty product. We had to have the display cabinet fixed as well.

Once our contract is done, we will never use them again. We heard so many bad reviews from the insutry after we had signed up. Too late unfortunately.

Very friendly helpful people to deal with

Amazing work

Everything was made so easy by their amazing staff and before I knew it it was all organized and I was cooking with my new kitchen,very happy and highly recommend

no servie pin put in, waited for 3 weeks and got it from Chat GPT myself

Dear fellow café and restaurant owners,

As a passionate entrepreneur, I was eager to open my dream hospitality business. When it came time to purchase kitchen equipment, the dealer I trusted highly recommended SilverChef and their “Rent-Try-Buy” contract. It seemed like a flexible option at the time—but unfortunately, it turned out to be a financial trap.

I signed the contract in good faith and made every payment on time for 12 months. Over that first year, I paid a total of $28,000, including interest. I understood they needed to profit, and I was ready to finalize the purchase. But when I contacted them to buy the equipment outright, I was shocked:
👉 They asked for another $28,000—on top of what I had already paid!

To make matters worse, they told me that if I didn’t want the equipment anymore, I’d have to pay to return it to their warehouse!

This is not how ethical financing works. It felt like I was being punished for trying to do the right thing. This type of business model exploits small business owners, many of whom are already under huge pressure.

💥 My message to you: Please don’t fall into the same trap. Don’t let a predatory financing scheme like this ruin your business or your life. Avoid SilverChef. Look for fair, transparent options that support your growth—not drain your resources.

Leo

Business Owners Warning:
Please be cautious when dealing with this company. While it’s easy to sign up, it can cost you an arm and a leg to get out of the lease. There are many hidden charges buried in the fine print — especially if you decide to buy the equipment after a year. To make matters worse, they will even charge you for broken equipment!
I’m currently in a dispute with them, and I wouldn’t want anyone else to make the same mistake I did. If you can’t afford new equipment, consider buying second‑hand rather than entering into a lease agreement with this company.

Speed processing of request. Great Customer Service. Thank you so much!

Great service and amazing communication. Need a new fryer in a hurry and Colton could not have been more helpful.