This is not a first time order with Silk. The process is not difficult, their communication with you is good and the price of the med I am getting is much much lower than I can get it in the U.S. Al... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Silk Pharmacy saved me hundreds of dollars when I reached the medicare "donut hole" last year. Like many of us, I received the COVIC "vaccine" when it first ecame available. Within a year following th... Se mer
I am happy to report that I have received my medication. In fact, Silk Pharmacy had gone ahead and resubmitted the order. To my pleasant surprise, within a few days of getting my prescription, I rece... Se mer
Företaget har svarat
The generic BREO product we ordered was not the same as the branded BREO. It was made in India. Our Pulmonary doctor thought we could try it. My wife's condition deteriorated within 7 days of sta... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Silk Pharmacy is a trusted online platform serving U.S. customers with affordable prescription medications, including both generic and brand-name options. With a stellar reputation and the confidence of over 4 million users, it’s a popular choice for safe and cost-effective healthcare solutions.
Kontaktuppgifter
651 Lacolle Way,, K4A 5B6, Orleans, Kanada
- 1-888-646-0898
- info@silkpharmacy.com
- silkpharmacy.com
4,4
Utmärkt
209 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Silk Pharmacy
Thank you so much for your kind 5-star review. We truly appreciate your support and are glad you had a good experience with our pharmacy. We look forward to serving you again.
Ordering my meds went smoothly as…
Ordering my meds went smoothly as usual, however the delivery was very slow. I was concerned about waiting a month to receive. Thank you.
7 februari 2026
Svar från Silk Pharmacy
Dear Valued Customer,
Thank you for your feedback and for continuing to order with us. We sincerely apologize for the delay in your delivery. Recently, there have been some changes in by-laws and we have also experienced issues with our delivery partners, which unfortunately affected shipping times. We understand how important it is to receive your medications on time and truly appreciate your patience and understanding. We are working to improve the situation so future deliveries arrive much faster. Thank you again for your support.
Thanks
Team Silk Pharmacy
I have reached my max out of pocket…
I have reached my max out of pocket with my insurance and all drugs are now free.
Thanks for the savings
10 februari 2026
Svar från Silk Pharmacy
Thank you for sharing your update! We're glad to hear that you've reached your maximum out-of-pocket with your insurance and that your medications are now fully covered. It’s great that you were able to benefit from the savings along the way. If you ever need assistance with future orders or have any questions, we're always here to help. Thank you for choosing us!
Concerning order # V11136
Concerning order # V11136:
I originally gave a 1-star review, which I am upgrading here. Silk Pharmacy's customer service people did a great job in replacing a lost shipment. My queries were responded to promptly and professionally.
2 februari 2026
Svar från Silk Pharmacy
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced regarding order #V11136.
Sometimes tracking numbers may take a short time to become active in the USPS system after shipment. However, we understand your concern and our support team will immediately recheck the tracking details for your order and provide you with the correct and active tracking update.
Regarding the phone numbers, we are very sorry if you were unable to reach us. We are currently reviewing this issue to ensure our contact lines are functioning properly so customers can reach us without difficulty.
Your experience is important to us, and we would greatly appreciate the opportunity to resolve this matter for you. Please contact our support team at info@silkpharmacy.com or send us a message through our website so we can assist you promptly.
Thank you for your patience and for giving us the chance to make this right.
I finally received my order yesterday
I finally received my order yesterday. Customer service was helpful and competent. Thanks for the follow up
18 februari 2026
Omdöme utan inbjudan
Svar från Silk Pharmacy
Thank you for your generous review. Your satisfaction and trust in our pharmacy mean a lot to us. We remain committed to providing the best care and service.
Very easy company to do business with
Very easy company to do business with. Product is always delivered promptly.
13 januari 2026
Svar från Silk Pharmacy
Thank you for the 5-star rating. We appreciate your trust in Silk Pharmacy and look forward to serving you again.
Svar från Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
My prescription was sent to my summer…
My prescription was sent to my summer address even after my telling your representative my winter address is where I wanted it to be sent. I still received it in a somewhat timely manner as my mail gets forwarded.
12 december 2025
My first experience with Silk
My first experience with Silk and it went perfectly. Very fast service.
6 december 2025
Svar från Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
gREAT SERVICE ON REPEAT ORDER WITH PETER
14 november 2025
Svar från Silk Pharmacy
Thank you for your kind words and 5-star review. Your support inspires our team at Silk Pharmacy to continue delivering the best service to our customers.
Svar från Silk Pharmacy
Your 5-star rating means a lot to our team. Thank you for trusting Silk Pharmacy with your healthcare needs. We look forward to serving you again.
Svar från Silk Pharmacy
We truly appreciate your 5-star rating. Reviews like yours encourage our team at Silk Pharmacy to keep delivering reliable service every day
Svar från Silk Pharmacy
Thank you for your wonderful feedback. It’s always a pleasure serving our customers at Silk Pharmacy, and we appreciate your support.
Everything went great and my meds were…
Everything went great and my meds were on time. Thank you
17 oktober 2025
Svar från Silk Pharmacy
We sincerely appreciate your kind feedback and 5-star rating. It’s always our goal at Silk Pharmacy to provide dependable and caring service. Thank you for choosing us.
Everything was great except the price
Everything was great except the price. The price of the last order I got was very good, not so this time.
9 oktober 2025
2nd Order
Even with tariff and Custom issue my order was delivered on time. Customer representative was very helpful.
1 oktober 2025
Nice customer service
Received RX fairly quickly considering tariff issues and customs. Still a fair price.
29 september 2025
Non-receipt of order after 3 weeks.
In spite of new tariffs, Silk Pharmacy delivered my order in a reasonable time.
21 september 2025
Svar från Silk Pharmacy
Dear Jeffrey,
We sincerely apologize for the delay in delivering your order. Due to the recent 50% tariff imposed by the U.S. government, all international shipments are currently held at U.S. Customs. This sudden change has caused unexpected clearance delays as logistics partners adjust to the new requirements.
Please rest assured that if your order does not reach you within the next 30 days, we will issue a full refund without any deductions.
We deeply regret the inconvenience caused and truly appreciate your patience and understanding during this unforeseen situation.
Warm regards,
The Team SilkPharmacy.
Asked to have my order cancelled…
Order was delayed due to custom backlog . Silk did communicate through the process ,but there also was confusion in the messaging
15 september 2025
Svar från Silk Pharmacy
We sincerely apologize for the delay in delivering your order. Due to the recent 50% tariff imposed by the U.S. government, all international shipments are currently held at U.S. Customs. This sudden change has caused unexpected clearance delays as logistics partners adjust to the new requirements.
Please rest assured that if your order does not reach you within the next 30 days, we will issue a full refund without any deductions.
We deeply regret the inconvenience caused and truly appreciate your patience and understanding during this unforeseen situation.
Warm regards,
The Team SilkPharmacy.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.