SifatuSafwa Omdömen 231

MashaAllah

Amazing products,prices and service. I've bought from them a few times and every time has been a true pleasure. I plan to order from them multiple times in the future.

Ordered multiple books to Alberta, Canada and came either on time or very close to on time! Tracking was detailed and packaging was very good! May Allah reward all the brothers and sisters involved.

This is my second order, I just love Arabic books bro. SifatuSafwa is my go-to online bookstore, they don't disappoint and always like to help you out with questions. May Allah bless them and reward them for what they do.

I've been buying from Sifatu Safwa since i became Muslim a few years ago, I've never had a bad experience with them, always have top quality and many options and a wide range of books in every uloom! Money well spent, never disappointed.

Assalamualikumwrwb
If you’re looking for a reliable and high-quality online bookstore, Sifat Safwa is truly an excellent choice.
I have been with Sifat Safwa for the past 6 years, and my overall experience has always been very positive. Most recently, within the last 12 months, I placed an order and once again had a smooth and satisfying experience.
Ordering books is simple and user-friendly, and the whole process is very convenient. They offer a wide range of beneficial Islamic and educational books, all carefully selected with quality in mind. The books arrived well-packaged, neat, and exactly as described, and the delivery was on time.
What I appreciate the most is their professional dealing and respectful interaction with customers, which really builds trust.
Based on my recent experience as well, I highly recommend Sifat Safwa to anyone who values beneficial and high-quality books.
Insha’Allah, you won’t be disappointed!

Fast shipping and support. Very fair and cheap price

good expérience

Ordered several times here, always had a good experience. Books are delivered fast and are packed nicely and are of good quality.

I have been with Sifatusafwa for 10 years
Any book I have wanted they have provided

3 weeks ago I lost a book I desperately needed. UPS delivered it elsewhere and couldn’t locate it.
Sifatusafwa Then sent me out another copy (free of charge) and then followed up by emailing me to see whether I had received safely.
Jazakallahu Khairan for your beautiful consideration. Good service recommended to all.

Aslamu Alaikom,
I have ordered many times from SifatuSafwa. All of them where OK, but the last one i ordered a big book (Tafseer Tabari) and UPS did not deliver it, you can see it even in UPS tracking that it failed to deliver and after calling them they do not know where the packet is.
It has been two months and SifatuSafwa is not answering at any of my emails. I wrote many but no reaction at all.

UPDATE!!!!!:
I received the packet on the 13.02 and SifatuSafwa contacted me and made sure that it is delivered correctly this time. I hope that Sifatusafwa pays a little attention to support the customer when problems happen.

Salam

Commande bien arrivé en temps et en heure, très beau, packaging, livres en très bonne état.

Books arrived in perfect condition; well packed and well preserved. I do appreciate.

My order was dispatched immediately after my order arrived in excellent condition. Great quality books and genuine customer service. Many thanks

Simply amazing, very consistent and sleek! Couldn't have asked for a better online bookstore for Islamic Knowledge. Their support was so helpful when I had questions about stock and my order. I will definitely be using it again

Second time ordering: good communication, quick shipping, and always well-packaged. I recommend.

الله يزيدكم من فضله ويزيد البركة في رزقكم ، بإذنه كل الكتب حصلنا عليها منكم تكون صدقة جارية لكم بعد موتكم الله يحفظكم جميعا :)
بارك الله فيك يا زهير على المساعدة أيضاً

Absolutely the worst experience I’ve ever had with an online bookstore. I found a book listed for 15€ on SifatuSafwa and added it to my cart. At checkout, I saw a line in green text saying shipping would be free of charge. nice, I thought. But when I selected shipping, the only option was via UPS for 24€. I assumed maybe that was standard EU shipping, so I went ahead.
To my shock, after completing the payment, I immediately received an invoice showing that 41.80€ had been deducted from my account. Misleading and ridiculous. The website gives off the impression of free or cheap shipping but ends up charging an astronomical amount.
I contacted support right away, literally minutes after my order, asking for a refund and cancellation. A few hours later, I got an email saying the book had already been shipped. Still no refund, no solution, and no proper response from customer service.
This site is completely misleading, frustrating, and unprofessional. I will never buy from them again and strongly recommend avoiding this store at all costs.

On a side note, I genuinely assumed that because they sell Islamic books, they would be straightforward and God fearing in their dealings. Sadly, this experience proved the complete opposite.

may Allah bless them and give them and the muslims success, wonderful communication and service, I ordered duroos al lugha, the madinah books which is good to get in the arabic version, I had some concerns about the book and they answered (with Allah's Permission) with a solution that actually led to a better outcome than if there was no issue to begin with, and all praise belongs to Allah , He has decreed a wonderful provision, shukran وجزاكم الله خيرًا to my dear brother at sifatusafwa and all of you