We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... Se mer
Plats
Byt plats2 Nathan Way, SE28 0FA London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... Se mer
Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... Se mer
The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... Se mer
Företagsinformation
Om Shurgard Self Storage - Woolwich
Skrivet av företaget
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Skrivet av företaget
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktuppgifter
2 Nathan Way, SE28 0FA, London, Storbritannien
4,7
Utmärkt
151 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Few access hours.
Few access hours.
Toilet not accessible to everyone.
Staff does not seem to care, found bug in my unit.
11 oktober 2023
Svar från Shurgard Self Storage - Woolwich
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
My experience today was fantastic
My experience today was fantastic. Ashley answered all my questions and provided me with all the information needed to make the process easy to understand.
Thank you Ashley for being patient, helpful and kind. God bless
Ps…. Based on my experience, I will recommend friends and family to patronise the company.
6 november 2023
Omdöme utan inbjudan
So nearly great
Staff are awesome, but automated instructions and tech could be better. ID checking app didn't work so I had to visit in person, which was fine but I got reminders daily because they couldn't be stopped. The instructions for first use we're confusing as it wasn't clear the red lock needed to be taken out by a member of staff and I'd sent movers there first. I didn't get an app token number and it wasn't on my invoices. When I tried to set the app up it was convinced I only had the choice of Belgian cities but I'm in London. This happened a couple of times. Turns out you have to login as a guest with your door code. Would be great if it said that! They're all such simple fixes I think - it's all just rewording the emails so they make sense. Could all be fixed in an afternoon shurgard.
28 oktober 2023
Svar från Shurgard Self Storage - Woolwich
Hello, and thank you for taking the time to give us your feedback. We are very sorry to hear you didn't have a positive experience at Shurgard. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Ashley was really helpful in getting me…
Ashley was really helpful in getting me a new unit
25 oktober 2023
Omdöme utan inbjudan
Very good customer service,
Very good customer service,
Very effective and efficient.
I appreciate his efforts
13 oktober 2023
Omdöme utan inbjudan
Great experience today with Ashley as…
Great experience today with Ashley as he helped me out
5 oktober 2023
Omdöme utan inbjudan
lovely woman and man I met at this…
lovely woman and man I met at this store was very helpful and very kind!
Thank you so much for your help!!!
5 oktober 2023
Omdöme utan inbjudan
Juliet and Ash were great
Juliet and Ash were great.
Very informative.
Credit to your organisation
2 oktober 2023
Omdöme utan inbjudan
Opening hours are restrictive
Opening hours are restrictive
Need to be open to at least 22.00
24 september 2023
A stressful day made easier
A stressful day made easier! Ashley was super helpful and friendly. Shushed have made moving home feel much smoother sailing.
23 september 2023
Omdöme utan inbjudan
10/10 for Ashley
Ashley was fantastic - super helpful and was very grateful for his help when we realised we needed a bigger unit. 10/10 would use Shugard Woolwich again.
23 september 2023
Omdöme utan inbjudan
What a great person I saw down there in…
What a great person I saw down there in Woolwich the person was so well perlite and took me through it step by step and I was happy
15 september 2023
Omdöme utan inbjudan
Quick and easy access
15 september 2023
Omdöme utan inbjudan
Ashley helped me out very fast and…
Ashley helped me out very fast and efficiently
11 september 2023
Omdöme utan inbjudan
Sublime, must use
Had to use this branch for emergency storage. I highly recommend them, the service the staff gave was second to non, compassionate, understanding and caring. They took the time to show me how everything worked, brought a trolly to help me off load.
Seriously if you live in the area and need storage then please use them.
Thank you for such a superb experience.
2 september 2023
Omdöme utan inbjudan
The website is easy to use and the…
The website is easy to use and the whole process was straightforward.
Access to the site was easy too and the app worked well. What a pleasant experience overall.
1 september 2023
Great support
Can’t remember her name - but the lady at woolwich office was fantastic and very patient.
11 augusti 2023
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