Overall an amazing experience. Process was smooth and quick. Big shoutout to Chris! He clearly explained the process and made sure we were good to go!
Plats
Byt platsPortsmouth Rd, KT6 5QQ Surbiton, GB
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Det här tycker kunderna
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... Se mer
Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... Se mer
Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... Se mer
Företagsinformation
Om Shurgard Self Storage - Surbiton
Skrivet av företaget
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Skrivet av företaget
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktuppgifter
Portsmouth Rd, KT6 5QQ, Surbiton, Storbritannien
4,5
Utmärkt
81 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible experience with local staff
Terrible experience with local staff, who are rude, unmotivated and unaware of the very basics of customers service. I am using this service for a few months, only because I have no alternatives
9 juni 2025
Svar från Shurgard Self Storage - Surbiton
Hello, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.
Exceptional Service by Khaya Surbiton…
Exceptional Service by Khaya Surbiton Shurgard
The service was very good and I was impressed by the professionalism of Khaya the guy who attended to me. He took time to explain how the system works and he did not rush me to sign. He made sure I understood the terms and conditions and he answered all the questions I asked before I then signed the contract.
12 april 2025
High quality facility and excellent customer service
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to resolve every obstacle. Very impressed. Thank you, really appreciate the hard work.
4 april 2025
Omdöme utan inbjudan
Limited car parking spaces
Helpful & Friendly Staff .
Limited car parking space therefore avoids rush hours .
6 februari 2025
Website easy to use
Website easy to use. Front Desk staff really welcoming and helpful. Thank you.
18 januari 2025
Helpful and efficient staff…
Helpful and efficient staff including Chris at the Surbiton site
4 december 2024
Surbiton - excellent service from Chris
Surbiton - a very professional and helpful staff member: Chris was on hand to go through all the procedure with us.
Nothing was too much trouble.
It made our experience with Shurguard a pleasure, and we would definitely recommend to others who are considering storage solutions.
4 december 2024
Omdöme utan inbjudan
Caring, compassionate and professional
Chris was more than helpful with helping me close my mums account following her passing.
It was something that I was stressed about but Chris was helpful, accommodating and explained everything to me very clearly.
Can’t speak higher of his customer service!
21 november 2024
Omdöme utan inbjudan
Excellent customer service and clean facilities at Surbiton
The customer service at the Surbiton branch has been fantastic. Really friendly staff (Chris and Paul) and a very easy process to open up the unit and store my furniture. Would highly recommend so far. Many thanks
24 november 2024
Brilliant customer service at Surbiton…
Brilliant customer service at Surbiton with both Chris and Paul. They went above and beyond to work out the best storage solution for my family and were very patient getting us all set up.
19 augusti 2024
Omdöme utan inbjudan
Easy to set up clean and really secure…
Easy to set up clean and really secure at a nice cheap rate for first month
21 augusti 2024
I have stored my stuff in Shurgard sef…
I have stored my stuff in Shurgard sef storage Surbiton I have lost my expensive camera and something else. This storage is very unsafe for people who store their belongings. The manager (Chris) of this store was very friendly and helpful person and his colleagues too. before you store your things, you should think twice than store it. It's very easy for thief to get your things.
6 april 2024
Would have given 5 but was annoyed that…
Would have given 5 but was annoyed that units do not allow usage of personal padlock.
Have to use their locks and pay for it!!!
14 juni 2024
Easy process from start to finish and…
Easy process from start to finish and at reasonable rates - Chris at Surbiton was extremely professional and very helpful. Would definitely recommend and would use again without hesitation. Thank you.
22 juni 2024
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