Shurgard Self Storage - Romford Omdömen 

I PAID £200 TO KEEP MY STUFF SAFE.
GOT VERBALLY ABUSED AND THEN HAD MY STUFF THROWN OUT L
BY SHURGARD ROMFORD.
TOO INTO MY BUSINESS L
I DIDNT COME HERE FOR A CONVESATION AND IVE BEEN THERE 2 MONTHS.
THEY DONT KNOW WHAT I KEEP IN THAT STORAGE UNIT.
DISGRAFUL. I FEEL SO BAD FOR GIVING ONE STAR. VERY ACTIVE ON TRUST PILOT.

Very easy process to complete,the staff at Romford were very nice to deal with and make everything nice and simple.
The storage unit itself is clean and well maintained

I called Terry at Shurguard for a quote as I needed a storage unit quickly. He was AMAZING! He broke everything down for me and emailed me a quote within minutes of our conversation. To top it off, he told me I was able to take advantage of the current promotion the company was offering! I'd highly recommend Shurguard and in particular, Terry!

Rebecca at the Romford store was very helpful and knowledgeable also friendly explaining in detail the best requirements that would suit my needs, she was absolutely 💯 fantastic
Thankyou

Amazing deals that couldn’t be beat anywhere and very organised. The system of storage and getting around, the cleanliness of the space.
The staff I interacted with were amazing!
SHURGARD Romford - Shona and Terry were so helpful and made me laugh during a stressful process of having to move.

Friendly Staff and Clear Guidance

We had a lovely member of staff called Shona who talked us through everything and walked us through how we use the app to access our storage container. She also happily answered our plethora of questions to ensure that we knew what we could store and what we can't store lol. We left feeling 100% content and confident in Shurgard.

Brilliant customer service from Rebecca, she listened and was very respectful. I even thought she was the manager.
Same goes for Billy in the past, you have too members of staff who are a great asset to your company.

Great experience, excellent customer service! Friendly staffs. Automated access via Bluetooth app., don't have to worry about punching in or remembering your code all the time. Will definitely keep using Shurguard!

Informative and polite when showing the grounds and storage rooms.

Staff are friendly and very helpful. Made the process easy n smooth

I had the joy of speaking to Shona from the Romford store. She was so incredibly helpful, breaking things down for me, so kind and patient, and really efficient. If Shona is anything to judge Shurgard by, then this is the place to go!

Shona was so lovely what a lovely young girl because of her brilliant customer services I will most definitely be coming back.

Ladies were really helpful straight away got everything sorted easily and quickly

Easy and painless was dealt with by Shona who was brilliant

excellent service from the staff. I dealt with Shona who presented me with various options, showed me around the units even on a bad leg so I’m really grateful for that and she showed me how to get in and out of the facility and how to get into my unit, super helpful and I left with all my questions answered and ready to get started with everything.

Amazing service by Rebecca, explained everything with ease, she showed the storage sizes which she thought would be ideal for me, definitely recommend to family and friends:)

Really helpful staff as this was the first time using such a facility

Fantastic customer service Billy was very friendly and helpful. Broke down everything very well so it was easy to understand. Can’t wait to move in now!