It was nice and easy. Well explained by Alex on security, times of opening hours to access storage and office opening hours. Contracts were all done online and emailes which was great. Keenan and Ale... Se mer
Plats
Byt plats185 Freston Rd, W10 6TH London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shurgard Kensington is the best place for storage in London. I would highly recommend Kapil who was so nice and explained everything about the storage to me. Will definitely recommend everyone to go t... Se mer
Thank you Keenan for your help. Excellent customer service he went through ever detail with me and made sure I understood what I was signing. Would highly recommend
Staff are great but the paperwork is over the top as is the need for people to have a drivers licence or passport. I have both but many people dont and you will not accept other forms of legal, govern... Se mer
Företagsinformation
Om Shurgard Self Storage - Kensington
Skrivet av företaget
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Skrivet av företaget
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Kontaktuppgifter
185 Freston Rd, W10 6TH, London, Storbritannien
4,6
Utmärkt
111 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Straightforward and professional
19 juli 2022
Breach of fire regulations
Breach of fire regulations, rodent infestation, diseases, major leaks from a roof that has not been repaired in years, lift buttons have fallen in on both lift panels, ant infestation, moth infestation, failure to provide adequate lighting in units, ongoing unit thefts. Shugard have shown no interest in addressing the issues since 2018. I have been left with no alternative but to report the issue to RBKC Health Case Number 303251 - case currently open. The North Kensington Branch building is not fit for purpose. Do not let the appearance of the reception fool you, visit the customer toilets, it illustrates perfectly what is behind the scenes. This company does not care about the health and safety of its customers. Gaslighting when you make a complaint. I will be sharing the images and videos for Public Interest Disclosure. FYI No PPE provided during Covid for customers.
24 juni 2022
Omdöme utan inbjudan
Svar från Shurgard Self Storage - Kensington
Dear customer. We take customer satisfaction seriously and we are so sorry to hear that your experience with our company has not met your expectations. To help us route your complaint to the appropriate department who can address your concerns, we'd be grateful if you can provide us with additional details regarding your experience by sharing your customer number or contact details. Best regards, the Shurgard Customer Service Team.
The team was lovely and helpful when I…
The team was lovely and helpful when I arrived. The entire time they were friendly and assisted me in storing my belongings
14 juni 2022
After the shocking 100% price increase at Safestore great to now be at Shurgard
After the shocking 100% price increased that Safestore preesented to me as a "take it or get lost" offer I was great to find a company that cares what its clients think, and at a great price. I was quoted £438pm told I was lucky as the figure could have been £578. They have a clause that allows the 100% price hike - I was paying £218!!!! So we have all had decisions harder than that!
Shurgard came n at the £250 approx per month
14 mars 2022
Easy to book.clear instructions and…
Easy to book.clear instructions and easy to use with great assistance on first arrival.
1 mars 2022
Great service and support
Definitely would recommend shurgard, the notting hill branch is really comfortable for removals
21 januari 2022
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