Ordered a pair of bike trousers which were lovely and looked great for MTB but unfortunately they were too short. There's no option to order longer trousers unfortunately but hopefully maybe in the fu... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great quality products👍. Style and quality loved by my daughter. Personal and fantastic customer service support 100% recommend…. Rebranding this week we can’t wait to see the new range... Se mer
Företaget har svarat
A great website and a great product! Apparently it’s a small team so pretty slow customer service wise however once you’ve managed to get in touch with them, they are very helpful.
I didn't really want to leave a bad review - I love the brand and wanted to support a small business. The items I ordered were too large, I requested an exchange, response took a little while (after... Se mer
Företagsinformation
Skrivet av företaget
Unbound Collective is a mountain bike clothing brand with a focus on inclusivity, sustainability and community. We stock a variety of styles in sizes XS-3XL, and host regular ladies MTB social rides across the UK to build up the female MTB community. Our MTB jerseys are made using recycled polyester and our casual t-shirts and hoodies are made from organic cotton and printed using eco-friendly inks.
Kontaktuppgifter
Storbritannien
- hello@unboundco.com
- shredgirl.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible customer service
Terrible customer service - enquired about an exchange and they just never reply. Tried via email, instagram, and would call back could find a phone number on their website.
Not the same company anymore
So incredibly disappointed as i loved this brand and have bought items in the past with no issues. I ordered two t-shirts on the 11th of August gave them 10 working days no contact no items! I emailed and sent a message through the website to cover all basis but no contact. Now having to start process with my card company to get money back. Never buying again.
Poor communication, no exchange received or refund
I didn't really want to leave a bad review - I love the brand and wanted to support a small business. The items I ordered were too large, I requested an exchange, response took a little while (after I realised wrong email address on website) but they were happy to exchange. I posted my items back on 27th May - I emailed on 4th June and again on 13th June to check if they have arrived - I have had no response from either email and now I have no items and no refund either.
Hoping this will prompt a look into it?!
Sweatshirt came blank without print
I ordered a sweatshirt which came without the print. I was told you would send out a new one asap on October 5th. I’ve reached out a few times and haven’t heard anything back at all and it’s now 10/24. I am a broke single mom of three so I don’t make purchases lightly. I am so upset.

Svar från Unbound Collective
Great quality products👍
Great quality products👍. Style and quality loved by my daughter.
Personal and fantastic customer service support
100% recommend…. Rebranding this week we can’t wait to see the new range !

Svar från Unbound Collective
Shred like a girl is amazing
Shred like a girl is amazing had to get some stuff in before the brand changes

Svar från Unbound Collective
Great quality clothing and super fast…
Great quality clothing and super fast delivery. Really happy with the entire experience, will definitely use again.

Svar från Unbound Collective
Great service
Great service and speedy delivery. I love my MTB Trail pants. Thank you 🙂

Svar från Unbound Collective
Quick service and great quality…
Quick service and great quality products. Had a few items now and love them all.
A great website and a great product
A great website and a great product! Apparently it’s a small team so pretty slow customer service wise however once you’ve managed to get in touch with them, they are very helpful.
Went above and beyond to meet my…
Went above and beyond to meet my special order request. Arrived super fast. Thank you so much!!
MTB clothing MADE for women
Bike riding clothing made for women! Yoga top shorts are the comfiest shorts I have ever worn! Literally amazing. I love my T-shirts and hoodie and my little girl loves having a short to match me. Everything about shred like a girl is amazing. I just love the business!
LOVE this brand -I keep adding to my…
LOVE this brand -I keep adding to my collection for myself and as gifts.
Awful service, going out biking instead of posting my order
The company never answered my emails or delivered my order. The email states they would need 6 business days maximum to dispatch my order, on the 8th business day I have still had no order shipped or reply to my emails. However, I can see on Instagram they are posting regularly and the owner is off mountain biking. Terrible service.
Be careful with sizing!
Really awesome concept and the world needs more female shredders but unfortunately my hoodie was HUUGGEE. It’s as long as a dress.
I have emailed for a refund/exchange but have had no response.
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