Vera's Undies Omdömen 

Product as advertised. They only arrived 2 days ago so too early to give five stars.

The messages from Vera do not relate to reality.
I had wanted to change my order placed from S to M sizes, like my previous order. I heard from Vera saying due to being very busy that my order had not yet been dispatched. Reading this I immediately wrote in requesting to change the size from Small to Medium. I was told my order had already been dispatched with no option to change it. They suggested I wait to receive them and then return them. That did not sit well with me who urgently needed them.
Anyway, the Small set of 5 arrived and they fit ok. I have therefore decided to keep them to avoid all the trouble to replace them.
You need to stop sending out useless generic emails from Vera which may at first seem like a nice touch but in reality are full of nothing but misleading information. Along with the fake closing down advertising.
Just be honest. Your product is very good so you should not need all the falsehoods to get your sales.

Note the date of my order should be known by you since you sent me this review request. If I search my emails for the detail I will loose this response to you also accessed via your email to me
Wendy Baxter Australia

The underwear themselves are well made but like others they are not true to size. They are tight in the leg area and ride lower in the back on me. As far as absorption they are okay for very light bladder leaks but not for heavier leaks.

Absolutely loving these! Comfortable fit and so far leakage proof!

The undies do just what I wanted. They take care of the smell from incontinence and never feel wet from leakage.

I am so excited to receive my Veras undies! I have tried several brands that were not any use at all. The ones I've tried so far leaked right through to my clothes. Unfortunately the Veras were a bit too small. Even though they were tight I tried them around the house and they worked great. No leaks even though I did housework in them. I can't wait to get my right size. And customer service was so nice about sending me the next size for free. Very good company. I also think they are pretty. Thank you Veras Undies!!

Well I found for me the underwear were a little small in my normal size. But without hesitation I believe her name's Margaret took care of that by sending me in the next size up at no charge. They were quick to respond to me and very kind the entire time. The company is doing wonderful I believe because of their kind customer service. I'll be very happy when the new ones come. I always joke it's not the golden years it's golden mile trying to make it to the bathroom in time. I did tell Margaret that I appreciate her wonderful customer service.

They are very comfortable, hardly feel them on, well made. I am pretty confident that I will be protected. the other brand, everdries,is a joke, doesn't protect at all, went back to pads until I got these, wish I had seen them first and ordered
. Thank you for making something dependable

These are comfortable, non-bulky underwear that help me feel confident in my daily routine - knowing I have this protection!

Order problems, wrong items, no way to return

I ordered from Vera’s Undies and had a very poor experience. My order took 34 days to arrive, and when it did, there was no paperwork included — no receipt, no order number, nothing.

To make matters worse, I received the wrong size and the wrong item. I ordered a size Large full brief and was sent a size Small lacy hip hugger instead.

When I went to the website to return or exchange the order, I discovered that returns require an order number, which I was never provided — not in my confirmation email and not in the package. There appears to be no way to resolve errors when the company makes a mistake.

Between the excessive shipping delay, incorrect items, and lack of customer support, this company shows no concern for customers. I would strongly advise others to be cautious — do not get scammed like I did.

I enjoy the comfort, durability and absorbent, scent-free function of these undies. Customer service persevered until a professional and supportive solution was found. Vera's undies is a high performance company.

Great product!

Although the quality of the undies is great they are not as good a fit as the first order as they tend to roll down and need hitching up several times a day.

Vera’s underwear have padding that extends to the back of the panties which is good but the padding is thin. They would be great if the padding was thicker and more absorbent!

Took some time before they were delivered, however I expected this.
The knickers are comfortable to wear. The gusset on the outside does become wet, but not too badly.
I just change them as I would liners, however this is more eco-friendly.
Easy to wash and hang

This company is fantastic! I ordered the wrong size and they were quick to send me a whole replacement order for what I ordered! The new size fit perfectly. They are the best and easiest company to work with.
They even told me to keep the other size and give to someone else that needed them. I took them to the abused women's shelter. They were very glad to have them.
It's great to know there are companies like Vera's still out there.

I love my new undies... Vera is wonderful and kind to work with! I am very happy with my new panties!!!!

These are better than most, so called incontinence pants, but will still only hold small leaks.

Great product, efficient delivery, helpful after sales, pleasure to purchase. Suffered from night time incontinence, Vera's underwear solved that and I felt dry and protected all night