I normally don’t write reviews, but this one really bothered me. About 2 years ago, my wife used ShopSmarter once when checking out on Macy’s, just to get a small cashback (around $10). We... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ShopSmarter gives rebates on purchases from a large selection of well-known stores that can be shopped online. There is no mystery; the rebate is always 10% whether purchasing clothing or appliances.... Se mer
Företaget har svarat
Large number of retailers in the list, but many times we need to raise requests for missing cash back. Monthly fee is too high. Other competitors like Rakuten, CapitanOne Shopping also giving 10% av... Se mer
Företaget har svarat
I used ShopSmarter to make a purchase from Ulta Beauty, and the process was super smooth. I found exactly what I needed, and the cashback through ShopSmarter made the deal even better. It’s a great... Se mer
Företaget har svarat
Företagsinformation
Om ShopSmarter
Skrivet av företaget
Shop 1,000+ online stores with 10% Cash Back every day of the year.
Anytime you shop through ShopSmarter, we take 10% of your subtotal and pay it back to you every month. 10% Cash Back is yours to earn every day – up to $1,000 per year – at 1,000+ online stores like Home Depot, Groupon, Macy’s, Best Buy and many others you know and love.
ShopSmarter pays members over $1 MILLION in Cash Back every year!
SHOPSMARTER GUARANTEE
If you don’t love ShopSmarter after 30 days, we’ll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel ShopSmarter anytime. No cancel fees. No questions asked.
Kontaktuppgifter
P.O. Box 303, 06067, Rocky Hill, USA
- 1-800-254-6536
- help@shopsmarter.com
- shopsmarter.com
3,7
Medel
4 tn omdömen
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Didn’t realize this was a subscription until 2 year later
I normally don’t write reviews, but this one really bothered me.
About 2 years ago, my wife used ShopSmarter once when checking out on Macy’s, just to get a small cashback (around $10). We thought it was a one-time thing and didn’t pay much attention after that.
What we didn’t realize at all was that this signed her up for a monthly subscription.
They’ve been charging us about $16 every month since then, and we never used the service again. Because the charge is relatively small, it didn’t stand out right away, so it went unnoticed for a long time (nearly 2 years).
That’s the frustrating part — the signup was not clear. It did not feel like we were agreeing to an ongoing paid membership. It felt like a simple cashback offer tied to that purchase. Finding out later that it turned into a recurring charge without us knowingly opting in is honestly very disappointing.
If you ever see a ShopSmarter offer during checkout, I’d strongly suggest skipping it or reading every detail very carefully. What looks like a small reward can quietly turn into a monthly charge.
14 april 2026
Omdöme utan inbjudan
TRICKS YOU INTO BUYING A SUBSCRIPTION…
TRICKS YOU INTO BUYING A SUBSCRIPTION BY USING SHADY PRACTICES
11 april 2026
Omdöme utan inbjudan
Great shoes great prices!
15 november 2025
I do not want to give even one star to…
I do not want to give even one star to this website. I have been trying for 3-4 years to join, but, it has no options for sign up. Not sure, why it has no option for new users....
Sad....
30 mars 2026
Omdöme utan inbjudan
It’s like getting paid to shop!
12 mars 2026
Svar från ShopSmarter
Thank you for choosing ShopSmarter, Mary! Your savings journey means a lot to us.
I'm having problems to cash a check…
I'm having problems to cash a check that was sent in the mail
12 mars 2026
Svar från ShopSmarter
We're sorry to hear that Stacy! If you need help, our dedicated customer service team is standing by at CustomerService@ShopSmarter.com and would be happy to see how we can assist you.
Svar från ShopSmarter
Thank you for sharing your experience, Tiffany! We’re glad the process felt simple and speedy. Saving money shouldn’t cost you time.
Best discounts
Great experience, would like more stores on the website but overall, I am very pleased.
12 mars 2026
Svar från ShopSmarter
Thank you for taking the time to share this, Trinidad! We're always working to improve and provide greater value to our members, reach out to CustomerService@ShopSmarter.com if you have any specific requests!
ShopSmarter gives rebates on purchases…
ShopSmarter gives rebates on purchases from a large selection of well-known stores that can be shopped online. There is no mystery; the rebate is always 10% whether purchasing clothing or appliances.
12 mars 2026
Svar från ShopSmarter
We appreciate you being part of the ShopSmarter community, Lavona, and we look forward to helping you save another 10% on your next purchase!
I love shopsmarter
I love shopsmarter! Really good reward for simply going through their website!
12 mars 2026
Svar från ShopSmarter
Thank you for being a ShopSmarter member! We’re here whenever you need us and we're ready to help you keep earning that 10% Cash Back.
Svar från ShopSmarter
We love hearing about your experience Ben! Shopping can be complicated, but saving money doesn't have to be.
Ease of use.
12 mars 2026
Svar från ShopSmarter
We're glad you're enjoying your membership, XXXX! Let us know how to reach 5-stars by emailing us at CustomerService@Shopsmarter.com.
The program is easy to use and very…
The program is easy to use and very responsive if I have an issue. I like the promptness of the payout and being able to see what is being paid. The only thing I wish, if I am at the store and I go through shopsmarter, you should still get a credit...even if it is not the full 10%. Sometimes you need things on an instances, but you miss out. Other than this, I like the program.
12 mars 2026
Svar från ShopSmarter
Thank you for taking the time to share this, AJ! We're always working to improve and provide greater value to our members.
Great cash back options and customer…
Great cash back options and customer service is awesome
12 mars 2026
Svar från ShopSmarter
Thank you for your kind words about our team, Hardeep! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Too long to verify purchases
Too long to verify purchases - 2 months to determine if cash back is valid.
12 mars 2026
Svar från ShopSmarter
We completely understand your frustration, Mat. Our team is currently working on streamlining the Cash Back approval process, thankfully it is only a small number of our stores that run into approval delays! If you ever need help, please contact us at CustomerService@ShopSmarter.com.
NO problem with payouts. Variety of shopping choices.
Never once had a problem with payouts. ShopSmarter has lots of regular stores plus exiting, different stores available.
12 mars 2026
Svar från ShopSmarter
Thank you for choosing ShopSmarter, Happy! Your savings journey means a lot to us.
Too many follow ups needed to secure…
Too many follow ups needed to secure cash back!!!!!!!!
12 mars 2026
Svar från ShopSmarter
We’re so sorry for the frustration this has caused and thank you for the feedback, Arthur! In some cases, stores take a little time to report purchases, which could be causing the delay. Our team is working to improve this process, but in the meantime please submit any missing Cash Back claims through your Help Center, or contact us directly at CustomerService@ShopSmarter.com.
I cannot get logged in to get Wi-Fi
I cannot get logged in to get Wi-Fi. What do I need to do?
27 februari 2026
Svar från ShopSmarter
We can't help you with your WIFI, but if you ever have questions about 10% Cash Back when shopping online you can reach us at CustomerService@ShopSmarter.com!
Easy to go to their website and…
Easy to go to their website and navigate through it. I do my shopping and get paid to do it!
12 februari 2026
Svar från ShopSmarter
Thank you for sharing your experience, Pamela! We’re glad the process felt simple, saving money shouldn’t be complicated.
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