Shop Miss A Omdömen 

Total scam. This is my first negative review of anything ever. That’s how bad of an experience it was. It takes about a month for them to start processing your order even though their website say they process in 2 days. Then many items will be back ordered because of process times. They will then say they will email you to get you a refund. They never will. If you email them they have you jump through a ton of hoops, provide them with SKU numbers even though they have the information all on your order. After 8-10 emails you give up. Most of the items were broken but I was just concerned about the ones that weren’t ever sent. It worth spending a little more to not deal with this terrible company.

I can't believe that the prices are that low for the products that you can get! My new find is the skincare line, I got all the little storage organizers are reusable makeup wipes and I really love them!

The only thing is that shipping is super long :( and the tracked delivery option is hit or miss. 2 times I ordered with tracked shipping and I never got the tracking, and the last time I chose to just not get the shipment tracked and I actually did get tracking. So confusing!

Ne commandez jamais sur ce site de m*rde !!! Je me suis pas dirigée vers les avis avant de faire cette erreur. J’ai commander et reçu un mail de confirmation avec le numéro de commande, j’avais mon compte sur le site frauduleux... Après avoir commander j’essaye de me connecter mais je m’apperçois que mon add mail n’existe pas sur le site ainsi que le numéro de commande. Comme si qu’on m’a soutirée de l’argent sans rien en retour. Je veux juste porter plainte de plus le service client est inexistant. Je me retrouve sans solution pour récuperer mon argent.

I love shopping at shop miss a, I think their stuff is decent, decently priced & good quality. My last order I received mostly a lot of makeup but I did get a wrong item. So I reached out to customer service, letting them know that I was given the wrong primer. I waited till the 13th for them to give me a response. The representative is named Pamela, she gave me two options, one is a 2$ coupon or a reshipment. I answered, letting them know I want the reshipment & that was that. On the 15th they responded telling me that I didn't respond back which I did & I have my receipts. So I responded again & till this day didn't get my new primer. I waited patiently & miss Pamela has yet to let me know if I ever got a reshipment. This is not the first time I have been given a wrong item. I have had it resolved but for some reason this time I didn't get anything. The item costed a dollar, yes I could buy another one but why offer to reship the correct item & not answer back or not send it. I didn't even bother because it takes them a while to answer back & it ain't even worth it. But they really need to be double checking the items instead of just throwing any random items in bags & customer service really needs to improve a bit more. I purchased my items on the 25th of Nov, so that was my experience & again I'm just disappointed by the customer service being lazy this time. Will I stop shopping there? No, but I will definitely not buy there during the holidays next time.

Have used 3 times. Never a problem. Good quality.
Always message when been dispatched.
I would use again and recommend

Avoid at all cost. Company ignores all request for returns after 3 follow ups, still nothing and its been 3 weeks.

Have not received my order and no response to emails or social media. DO NOT waste your money on this company. This is a total scam.

10/24/23- Update - still no response to multiple emails to company.

- I only spent $8.00 but I have already begun to accept it as a loss..Order not shipped, no reply from customer service, small price to pay to find out this place is fraudulent and needs to be closed down

I ordered on September 6th, 2023... Today is now September 16th, 2023. I have not gotten a tracking number at all. No updates whatsoever.
Let that sink in. Even though this place is so cheap, avoid it at all cost to avoid a headache.

They take forever to reply and have shortened the hours and days of when their customer service team is available. Can you believe that?

They do not have a system in place where the rewards points return to your account. You have to literally email them and wait for their reply and then, and only then, you may get you rewards points back.
They make you pay for extra tax on top of tax on top of another tax and on top of a package protection fee.

They do not notify you in your email before your order ships if you are missing something or an item is out of stock. That is unprofessional and scamming. You can tell they just care about the money.

They place repeat items on their website, so when you think you are getting something different, you are not. That is scamming.

This company has gone downhill from when I first used it (3 years ago), they will be losing a loyal customer due to their consistent unprofessionalism, inconsideration, inconsistency, incompetence, and carelessness.

What I believe is happening as well is, they do not have enough people on their team (High turnover? Wouldn't be surprised) and they are being cheap and stingy in terms of hiring more people, inducing extra hidden fees on top of regular tax, and avoiding customer reparation. This company is no longer a good company.

Once my order arrives (which it better because if not...ooo wee), I'm bouncing. I need to save my money anyways.

Save yourself from a brain aneurysm, please.

Commander deux fois sur le site, produits de bonne qualitées surtout les eponges que je n'achète plus que chez eux. Vous pouvez foncez pour les liner liquides et les gloss/rouge a lèvres également. Seul hic le prix des frais de ports mais c'est justifié car le colis arrive d'Amérique. Compter 10-15 jours pour réceptionnée votre commande

I wish I had read these reviews beforehand. The self adhesive eyelashes do not stick properly so I asked for a return/refund and have been ignored by this company. I have contacted them so many times and not had a single reply! Claim made via PayPal so hoping I get my money back. They also sell the same products using different names, beware!

I've ordered form this website multiple times, the products are good from what i've ordered. The only problem I had was I was sent the wrong brush set but they sent me the right one after I emailed them and i was able to keep the one they sent me by accident for free.

I so wish I had read these reviews before parting with my cash. The worst customer service response ever. Totally unprofessional. Push the blame back to the customer. Please beware!!!!

Bonjour,
Je ne connais pas ce site. Donc jamais commandé. Ma banque m'envoie un message pour me dire qu'il y a un prélèvement frauduleux de leur part.
Je ne comprends pas le prélèvement car ce n'est pas un achat. Qui peut m'aiguiller ?
Merci d'avance

I see all these reviews from people saying it’s a scam but I’ve been using Miss A for over 2 years now… all the makeup I wear is from Miss A. Sure the foundation and stuff is not very good, but their eye makeup, lipsticks, and especially their eyebrow pencils are amazing. I use them daily. Idk why all the hate for Miss A but like, I’ve never been scammed yet. They’ve ever sent me coupons for when a product I ordered ended up selling out before I could get it. I think it’s pretty great but idk 🤷‍♀️

BIG SCAM! do not use. I wish i checked reviews beforehand. Been waiting a month for some eyelashes costing £25.00+. No items, no refund and no co-operation from the company; MISS ACTUALLY. they are cheats. Just take your money and ignore you.

Shipping took forever (as expected tbh), but then it ended up being the wrong item... Their website says no refunds so i didnt even bother contacting them and just disputed the charge

I like shopping on shop miss a, it's a very affordable website to buy a lot of beauty accessories including stuff for your bathroom, bedroom & kitchen. I do like a lot of their stuff, I have purchased in the past but reasons why I put three stars is because their shipping takes so damn long. I understand during a big sale because they do dofree shipping & discounted stuff. But even when it's not a sale they take more than a week to ship. It does grind my gears because of that issue, I don't mind shopping on their when there isn't a sale & the price for shipping is very affordable. It's the amount of time they take to ship which makes me not want to shop there that much. Second reason is that they're never in stock with a lot of their items, somehow they're always sold out even on days when they don't have sales & its quickly on demand. I feel that whenever I do go back & those same items are still out of stock; may take a while to be restocked if that makes sense. Their customer service is great, they did help me with an address issue I had in the past & they always give me a refund whenever they don't have a certain item in stock. This isn't the only issue I've had with shipping, it was other times & just know that if you do buy there is a delay. Don't expect your order to be shipped quickly because it won't unless you pay extra for it maybe but I wouldn't expect too much & do keep in mind a lot of items will be out of stock. They do bring new stuff into their website, I don't know if a lot of it is good. I do know the make up, beauty tools, bags & their household items are good.

Já estou á uns meses á espera de receber o meu dinheiro, visto que enviei a encomenda para trás pelo facto de terem colocado mal a papelada da alfândega o que me faria pagar mais dinheiro, enviei para trás e já estou á meses a mandar emails para reaver o dinheiro mas nada feito!

Overall decent stuff. BUT: Always out of popular items, like they don't know to order extra of popular items. This causes increase demand when it does come in, rinse and repeat.
They only issue store credit no matter how they screw up your order. When they have a sale, they do it as a "discount code" at the end of the order. They only allow one discount per order, so they end up with a lot of refunds not redeemed.
Speaking of sales , every time they have one it's "forgive us your order is delayed because of increased volume", like right now. They don't anticipate this? Every time?
Also, before you order, add up the price of the small amount and compare to the same volume of product from a local store. You may be surprised that they are actually more expensive on some things.