Love the product! It totally exceeded my expectations. I ordered 2 different covers and they both fit great. They have vibrant colors, much better than even seen online. This company and product is de... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order the correct model just by matching your model to the website picture. When I received the item I didn't realize it was all soft and flexible - excellent! Easy to install and won't crack... Se mer
The first two I got were good but the mustang black n gold shell was not as sturdy so I kinda messed it up and bought the second purchase of the black leather cover which is working out a lot better
The product arrived after a trip from the land of poor manufacturing (China) It did not fit the key fob that was ordered for, nor did it have the quality indicated on the site. Total rip off of custo... Se mer
Företagsinformation
Skrivet av företaget
Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.
Kontaktuppgifter
Carrer Onyar 6, 17242, Girona, Spanien
- support@exclusivekeys.us
- shopexclusivekeys.com
3,7
Medel
160 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love the design however the back of…
I love the design however the back of the fob did not come with the open space for the symbol on the original fob. I emailed customer service but only received a general message. The issue hasn't truly been addressed.
29 april 2026
Omdöme utan inbjudan
I did not receive any of the items I…
I did not receive any of the items I paid for despite the tracking saying it was delivered!
30 april 2026
Omdöme utan inbjudan
The personalized emails were a nice…
The personalized emails were a nice touch. Key covers came prior to the expected delivery date. The functionality and appearance of the covers are exceptional.
2 maj 2026
Omdöme utan inbjudan
Recieved partial order so far
Recieved partial order so far, 2 0f 4 covers and no straps yet. Still waiting on all of these. The ones that came are working out great. Just waiting on rest of order
24 april 2026
Omdöme utan inbjudan
This is my 2nd order from Exclusive…
This is my 2nd order from Exclusive Keys so that I would have all my key fobs covered. I have not been disappointed yet. Perfect fit each time. They are well packaged. Took a bit longer than I would have liked to get them but was well worth the wait.
23 april 2026
Omdöme utan inbjudan
I very much love the black and gold…
I very much love the black and gold theme which is my favorite colors. The keyfob covers give me a sense of high class
29 april 2026
Omdöme utan inbjudan
Ordered months ago and still haven’t…
Ordered months ago and still haven’t received my order. Have emailed and no response
25 januari 2026
Omdöme utan inbjudan
Good.very good.
29 april 2026
Omdöme utan inbjudan
Worth it, great gift.
Ordering was very simple and the cost for the quality was great. The fit on my key is outstanding and looks wonderful.
26 april 2026
Omdöme utan inbjudan
Only had it for a couple days but it…
Only had it for a couple days but it looks great so far so good
23 april 2026
Omdöme utan inbjudan
Horrible customer service
Horrible customer service. Email them immediately after placing an order because I noticed the key coves had the trunk button missing, and did not match my control.
They requested photos and I send them right back. After that, they took a long time to reply,4 and was told that the item had already shipped and could not cancel my order.
3 april 2026
Omdöme utan inbjudan
I love these keys they're awesome…
I love these keys they're awesome looking great packaging 📦 and fast delivery 👌
22 april 2026
Omdöme utan inbjudan
Ask them to cancel my order because it…
Ask them to cancel my order because it took them over a week to even acknowledge the order. Finally showed up and it is terrible quality. Tried to get a return two times but haven’t heard back yet.
23 april 2026
Omdöme utan inbjudan
DO NOT ORDER
Ordered 2 Exclusive key covers and they came but they are turned around and do not fit our key. I have spoken to them 3 times about a refund and they are giving me the runaround! DO NOT purchase from them! Terrible customer service.
**edited response*** I did go back and make sure I ordered the correct fit (which I did) and I did reach out directly to your customer service team and Sergi…. Still no progress on refund!
4 april 2026
Omdöme utan inbjudan
Svar från Exclusive Keys
Hello,
We’re sorry to read your review and understand your frustration.
Our key covers are designed to fit specific key models, and when a cover appears “turned around” or does not fit properly, it is typically due to a mismatch between the selected model and the actual key, as even small variations can make a difference. For this reason, we provide detailed images on each product page to help ensure the correct selection before ordering.
Regarding your experience with our support team, we sincerely apologize if you felt that your case was not handled properly. This is not the level of service we aim to provide.
We would genuinely like to review your situation again and resolve it appropriately. Please contact us directly with your order details, and we will make sure your case is carefully reassessed and a fair solution is provided.
Best regards,
Exclusive Keys Support Team
Handsome key covers
I chose the Black & Gold Exclusive key covers and they look great!
Easy to put on and arrived to my house in Canada in a reasonable amount of time
15 april 2026
Omdöme utan inbjudan
2019 Cadilac
2019 Cadilac. I ordered the 4 button keypad by mistake. I needed the 5 button. After waiting a few weeks the order finally arrived. I offered to return the item unopened and pay shipping both ways. I was told they couldn't do that.
13 april 2026
Omdöme utan inbjudan
Svar från Exclusive Keys
Hello Arnie,
Thank you for your feedback, and we’re sorry to hear about your experience.
As you mentioned, the 4-button and 5-button key versions are different models, and our covers are specifically designed to match each exact key type. For this reason, we include detailed images on our product pages to help customers select the correct version before ordering.
Regarding returns, as each order is processed and prepared individually, we are unfortunately not always able to accept returns in cases where the incorrect model was selected. However, we always aim to assist our customers by helping them identify the correct version for future orders.
We understand your frustration and appreciate your feedback, as it helps us continue improving both our communication and customer experience.
Best regards,
Exclusive Keys Support Team
I love the look of the keys
I love the look of the keys. Well made product. I’m going to order a couple of more for family. Thanks
31 mars 2026
Omdöme utan inbjudan
Really nice just wish I could have…
Really nice just wish I could have looked into key straps for both the Ram and Hyundai
20 april 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.