Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... Se mer
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First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... Se mer
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Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... Se mer
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Företagsinformation
Skrivet av företaget
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. We’re committed to offering the very best experience for our fans across the world and welcome your feedback.
Kontaktuppgifter
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , Storbritannien
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3,4
Medel
261 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Mohamed, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
FANTASTIC PRODUCT!
15 maj 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Oliver, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great product
Great product, fast delivery. Sizing matched closely to what was expected. 10/10
5 juni 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi John, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great Stuff!!
Item showed up on time and was an incredible addition to my collection. Great quality and looks fantastic!!
13 juni 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Kristopher, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Very smooth transaction
Very smooth transaction. Merch was just as described and quick delivery.
29 maj 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Indy, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Herman, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
I paid extra for 24 hour deliver and…
I paid extra for 24 hour deliver and never got it on time. In the end I left the hotel I was staying at and never received the items on 2 different orders.
16 maj 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hello Alfredo, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue with your orders and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Manuel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Simplicity
Easy to follow links from team Instagram to the site and immediately directed to exactly what I wanted. The site is a breeze to navigate. Shipping was speedy. Product was superb.
28 maj 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Erin, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Ultra fast shipping
Ultra fast shipping, very good quality product exactly as I expected.
Very happy with this purchase.
12 juni 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Rico, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
I had sent the order back almost 1…
I had sent the order back almost 1 month ago and still have not had a refund!!! 😢…
22 maj 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Paul,
Thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
Upon further review, we have seen that your case has been resolved. If you feel that you might need more support, please don’t hesitate to contact our team emailing customerservice@mercedesamgf1.com .
Kind regards,
Mercedes AMG PETRONAS Formula 1 Team
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Egert, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
thank you so much for taking the time to review us. Your review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Bret, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Don, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Angel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Quality products delivered in a record…
Quality products delivered in a record time with good packaging !
8 maj 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Mathias, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Matt, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Quick and good service.always nice to…
Quick and good service.always nice to have a package delivered from you.
11 juni 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Gabrielle, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hi Frank, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.