Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... Se mer
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First order wasn’t received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... Se mer
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Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... Se mer
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Företagsinformation
Skrivet av företaget
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. We’re committed to offering the very best experience for our fans across the world and welcome your feedback.
Kontaktuppgifter
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , Storbritannien
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3,4
Medel
262 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Parfait
J’ai vite reçu mon colis après l’avoir commandé , état parfait , le pull me va bien , je suis satisfait de mon achat.
12 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Nass, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Great experience
Fast delivery, great products, and cool packaging. Great job, nice experience, I will buy more!
1 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Garrett, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Abinel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Very well pleased
Very well pleased! Although one of my items were missing they issued a refund pretty fast! Thank you
12 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Oliver, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
The shipping took a bit longer than…
The shipping took a bit longer than expected to arrive.
29 februari 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hello Marcos, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Svar från MERCEDES-AMG PETRONAS F1 Team
Dan, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
The size of the hat was very small on…
The size of the hat was very small on my head. It feels like a childrens hat that im wearing.
Im hoping i can swap it out for a larger size if possible.
24 februari 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hello Chris, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Très bon produit
Très bon produit, délai de livraison plus que correct. Je suis très satisfait de mes 2 t-shirt de la meilleure équipe de F1 !
17 februari 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Baptiste, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Easy shopping
Presentation of merchandise was appealing, prices reasonable, a good shopping experience
13 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Leah, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Oliver, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Nice t shirt value for money and good…
Nice t shirt value for money and good quality would recommend come on mercedes
13 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Robert, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
order came fast🙏🙏
13 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Matt, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Lewis hamilton
13 februari 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Donovan, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Très Déçu
J’ai attendu longtemps pour avoir cet article.
C’était marqué disponible, j’ai passé m’a commande. Malheureusement, vous avez annulé ma commande !!! Très déçu
10 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Hello Jimmy, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product and we appreciate you bringing it to our attention. We have investigated the issue and emailed you with solutions, using the email address we had on file for you. We apologise again for the inconvenience and hope to hear from you soon.
Sincerely,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Svar från MERCEDES-AMG PETRONAS F1 Team
Cian, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Fast and really good quality!
6 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Zunain, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Hello Kaan, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product and we appreciate you bringing it to our attention. We have investigated the issue and emailed you with solutions, using the email address we had on file for you. We apologise again for the inconvenience and hope to hear from you soon.
Sincerely,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
Excellent gift
Delivery very quick and well packed, cap very well recieved and excellent quality as usual, lego is a 21st Birthday present so not opened yet
9 mars 2024
Svar från MERCEDES-AMG PETRONAS F1 Team
Jean, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Svar från MERCEDES-AMG PETRONAS F1 Team
Nicholas, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and truly appreciate your continuous trust in us. We’ll continue striving to provide exceptional results on and off the track.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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