Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Shoe Lace Supply is the leading destination for high-quality replacement and custom shoelaces. Since 2012, we’ve been trusted by sneaker enthusiasts worldwide to upgrade their kicks with premium laces designed for fit, durability, and style. From everyday essentials to limited-edition colorways, our products are made to match today’s most popular sneakers, including Nike, Jordan, New Balance, and more. We take pride in fast shipping, responsive customer support, and a wide selection of laces that help you keep your sneakers looking fresh. Whether you’re restoring a classic pair or making a style statement, Shoe Lace Supply has the laces you need.
3,6
14 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m extremely happy with my laces.. The quality is excellent. What really stands out is the huge selection of unique colors. It’s easy to find the perfect shade to customize your shoes.
Bad customer service i can't get a response from anyone at Shoe Laces my package have been stuck for a week in a half have not move.
The laces have never arrived! I am still looking for them
Svar från Shoe Lace Supply
Thank you for taking the time to share your experience. We’d like to clarify the timing of your order to provide full transparency.
Your order was placed on Saturday, November 22, and as we do not process shipments over the weekend, it was processed and shipped on Monday, November 24. The following day was Thanksgiving, when postal carriers do not deliver mail, which contributed to a brief delay beyond our control.
According to the carrier’s tracking information, the package has since been successfully delivered. If there is any issue locating it or if you need further assistance, please don’t hesitate to reach out to our support team, we’re always happy to help.
We truly appreciate your patience and your business.
Amateur packaging using cheap components. Package came apart during shipping. Missing an item. Postal service put what remained of the package in a plastic bag and sealed. The laces were great.
High quality products that preform as expected. Mystery gift is a fun thing. Shipping rates and speeds are as expected.
U didn't have the product that I ordered so U refunded my immediately, for that I Thank U Much & Dearly!!!
Svar från Shoe Lace Supply
Thank you! We hope you will shop with us soon.
I received a link for exchanging my unopened shoelaces for a different color, clicked on the link only to get, not eligible for return. I’ve been trying to contact someone since the package was opened. SO RIDICULOUS! Why is an exchange with your company so difficult???????????
Svar från Shoe Lace Supply
Hi there! Our team has been reaching out several times with no response.
If your laces are still unopened, we can process the exchange manually for you. Please reach out to support@shoelacesupply.com
I did not get the color that I thought I ordered, I would have never ordered a bright green, but that is what I received and when i went to my order it shows the green so not sure what happened, because I know I did not order that. I also ordered 2 pairs and only received one. so not a great experience, I won't be ordering again
Svar från Shoe Lace Supply
Thank you for shopping with Shoe Lace Supply! I took a look at your order, and on our end we’re only seeing 1 pair of Grinch Green fuzzy laces. Not sure what happened on your side, but that’s the only item that is in the order details.
Please reach out to support@shoelacesupply.com for additional help. We offer exchanges and will be happy to do so.
The website was confusing and I ended up ordering extra sets that I didn't need I guess partially due to my incompetent technology skills. Also, the time elapsed was 10 days to delivery today.
Svar från Shoe Lace Supply
Thank you for supporting our small business :)
I’m so glad I know about this company. I’ve ordered laces from them several times and will continue to. Great quality laces
Svar från Shoe Lace Supply
We love our customers, thank you for supporting our small business.
Svar från Shoe Lace Supply
Thanks you so much for the kind review and supporting our small business. Enjoy the laces!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
