Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’d definitely give Shepper five stars – it’s honestly my favourite mystery shopper platform. It’s really easy to use and everything just feels straightforward. I use it quite a lot, especially f... Se mer

Betygsatt 5 av 5 stjärnor

Great variety of jobs. No need to wait to be approved for a job. Clear guidance an instructions. Quick pay and quick withdrawals. Excellent support from a kind, thoughtful and helpful support team.

Betygsatt 5 av 5 stjärnor

Have only been picking up jobs for the past month but it's super easy and straight forward to pick up jobs and complete then. There are also a variety of tasks to complete so you never get bored. Thos... Se mer

Betygsatt 4 av 5 stjärnor

Overall I’ve had a great experience using Shepper mystery shopping. It took me a little while to get used to exactly how to complete the tasks - I had a couple failed in the beginning but if you read... Se mer

Företagsinformation

  1. Marknadsundersökare
  2. Revisor
  3. Affärsutvecklingstjänster
  4. Media- och marknadsföringsbyrå

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4,6

Utmärkt

TrustScore 4.5 av 5

575 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

For me they have the best app and maps…

For me they have the best app and maps of a few mystery shopper apps I use. However, jobs have got more complex and there seems to generally less jobs available that a couple of years ago. So whilst still a very good offering, still room for improvement overall.

5 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic way to earn and learn!

Shepper has genuinely transformed how I approach earning a little extra. The variety of interesting tasks they offer is amazing, constantly getting me out and about all over London and even further afield. It’s the perfect way to explore new areas! Beyond the great tasks, the support staff are always helpful and prompt. Getting paid is effortless, whether I choose the monthly auto payment or use one of the three manual withdrawals available each month. This flexibility makes budgeting super easy! Highly recommended for anyone looking for varied work and reliable, accessible earnings!

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent app if you love getting out…

Excellent app if you love getting out and about and the bonus of earning a few pounds, very easy to do and step by step instructions and so easy to follow.
The Shepper team are always on hand to help with any problems and give you guidance if needed.
All in all it’s fun to do and will help towards some Xmas presents I wouldn’t normally to get.
Thankyou Shepper

11 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great team verry helpful

Great team verry helpful. Tasks are easy to follow with great pay. Process of approval is fast and if it was incorrect slightly they do tell you what to do to correct it snd allow you to edit the task.

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's a great opportunity to work with

It's a great opportunity to work with.
Very helpful when we need them.
Discovering the new things.

29 mars 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Thanks for the 5-star review! Great to hear you found the Shepper Team helpful. We love helping our clients and community to discover new things! Really appreciate your feedback.

Betygsatt 1 av 5 stjärnor

Gone downhill in a very weird way

First of all I’ve been on Shepper for ages and have done hundreds of jobs there, and I also use other mystery shopping apps and sites, so I know what I’m talking about.

Shepper used to be great but it’s fallen so far downhill, partly because of the increase in job complexity, but mainly because of the way they treat people. Over the past year there have been subtle changes in job rules, in which we’re expected to be mind readers, leading to an increase in jobs being sent back for retries for nonsensical reasons, most of which appear to be made up on the spot. The atmosphere recently has been frankly manipulative. It’s more than just lying. It is gaslighting and emotional abuse.

21 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Hi - thank you for taking the time to share your feedback and for being part of the Shepper community for so long. We’re genuinely sorry to hear about your recent experiences — this is not how we want any of our Sheps to feel.

The issues you’ve raised around job clarity and communication are important, and we take them seriously. Our friendly Live Support are always available and willing to help if ever there is a query on a job. While the vast majority of our community rate us as Excellent, we never want anyone to feel frustrated or unheard.

We’d love the chance to understand more about your experience and work with you to make it right. Please contact us at support@shepper.com so we can look into the specific jobs you’ve mentioned and address your concerns.

Thank you again for your contribution and for helping us improve.

Betygsatt 5 av 5 stjärnor

Shepper is a great platform to use

Shepper is a great platform to use. I find the app is very user friendly and I have been able to accept jobs that are close by to me. It’s a great way to earn some extra money. Whenever I’ve had a question or query I’ve always received friendly and helpful advice.

24 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Thank you so much Millie for your 5-star review! We’re thrilled to hear you’ve had such a positive experience with Shepper. The Shepper Team try hard to provide friendly advice to help everyone in our community.

We look forward to supporting you on many more jobs in the future. Thanks again for taking the time to share your feedback — it means a lot!

Betygsatt 5 av 5 stjärnor

A company you can trust!

The app is very easy to use. There are always jobs that are appropriate for me to try. I enjoy having a look and selecting which jobs I want to do.
The process is straightforward with easy and supportive instructions.
The tasks themselves are often fun and you get paid to do it! What’s not to like.
The staff are very friendly and helpful if you need support or guidance!!

23 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Hi Tomas thank you so much for your 5-star review! Our Shepper team works hard to make sure jobs are clear, rewarding, and easy to complete, so it’s fantastic to know this has come through for you. We'll keep bringing more jobs to the Shepper app for you.

Thank you for taking the time to share your feedback — it means a lot to us!

Betygsatt 1 av 5 stjärnor

I thought long and hard about doing…

I thought long and hard about doing this review, especially as I earned over £1,000 with them, but they currently deserve a one star review for two things.
One, the amount of tasks required to receive payment is far higher than any other (a single task could be “take a photo of the outside of the store”). Their M&S mystery shop for example has 66 tasks for £6, a rival app has 6 tasks for £7.50.
Two, failing you for stupid reasons. Two I have failed recently were because M&S didn’t sell bananas. It was the hottest week of the year, and they removed them off sale. A visit, a revisit and asking multiple staff, yet apparently this is a fail for me. M&S probably thought I was a banana nutter. The other one failed because, when I asked staff when an item out of stock would be back in, and he said “tomorrow”, his answer wasn’t good enough.
My time is more valuable and I am glad to be deleting this app forever

18 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Hi Darren - thank you for sharing your thoughts and for all the time you’ve spent completing jobs with Shepper. We truly value the effort you’ve put in, and we’re sorry to hear that your recent experiences have left you feeling undervalued. This is never our intention.

We understand your concerns about job complexity and task requirements. We aim to balance client needs with fair and rewarding opportunities for our Sheps; fairness is a core value for us. On this occasion we may not have got that right. Your examples highlight how important it is that instructions and outcomes are clear and reasonable, and we’re sorry this hasn’t been your experience.

While the majority of our community continue to rate us as Excellent, we recognise that feedback like yours helps us identify where we need to do better. We’d really value the chance to discuss this with you directly and look into the specific jobs you’ve mentioned. Please do get in touch at support@shepper.com so we can review and address your concerns. We'd love to try to put this right for you.

Thank you again for your contribution to the Shepper community, and we wish you the best moving forward.

Betygsatt 5 av 5 stjärnor

Friendly professional and helpful organisation

I've worked with Shepper for a few years and found them very professional, friendly and helpful. Tasks are reviewed promptly and any feedback is always constructive.

21 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Hi Paul - it's great to have pros like you in a our community of Sheps. Thank you so much for taking the time to share your 5-star experience. We appreciate it!

Betygsatt 4 av 5 stjärnor

Shepper

Shepper has been great in helping me find extra work and earn additional income.
I would love to see more opportunities, as it has been fairly quiet recently. If more work becomes available, I’d happily give it 5 stars!

19 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Hi Ashley - great to hear we've helped on the extra work and top up income! We'll keep working hard to bring more jobs to the Shepper app for you. Thanks for being part of our community!

Betygsatt 5 av 5 stjärnor

Highly recommend Shepper

Highly recommend Shepper. The rate pay is good and is easily paid out. The instructions for the tasks are very clear and the app is accessible and user friendly.

14 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Thank you so much for your 5-star review Alannah! We’re delighted you'd highly recommend Shepper. Our team works hard to make sure jobs are clear, accessible, and easy to complete. Thanks for taking the time to share your feedback!

Betygsatt 5 av 5 stjärnor

Great opportunity to get extra cash

Great company to work for. Great app and friendly customer support. Best mystery shopping app for extra cash.

11 september 2025
Omdöme utan inbjudan
Logotyp för Shepper

Svar från Shepper

Hey Denis we think you're great too! Thanks for leaving us a fab review.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer