Waste of money. Your home reports very dependant on who does it. Gave 2s for points where other houses had 1s. Looking at home reports on aspc there are other, better companies to deal with. AVOID.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kieran made the process very easy for myself and explained exactly what he was going to be doing during the home report. He had it all done in about 20 minutes and then talked me through the next step... Se mer
The gentlemen arrived on time they were very professional in their approach to the property. They explained what they were doing and did the home report inspection We were pleased with how quick... Se mer
Survpoint portal repeatedly down. Surveyor carelessly bashed my washing machine on way through kitchen and then rested his heavy metal ladders on the corner of a plastered wall. On the plus side sched... Se mer
Företagsinformation
Skrivet av företaget
Shepherd Residential – Scotland’s leading provider of Home Reports Our team of experienced Chartered Surveyors are on hand to produce the right Home Report for you. Our Chartered Surveyors are well established and trusted by all major lenders, built from their commitment to provide the highest quality Home Reports. Our Home Reports are always accompanied by a Mortgage Valuation. The valuation is not required by law for the completion of the Home Report, however it is necessary for obtaining a mortgage from mortgage lenders. Our surveyors are qualified to undertake purchasing and re-mortgage valuations. The Mortgage Valuation is designed to help inform mortgage lenders of the value of the property for loan purposes. The valuation advises lenders of the value of the property and provides detailed characteristics of the property, including significant defects that may affect the value for securing the loan. With a wide network of offices located throughout Scotland, no other Chartered Surveyors can offer the range of comprehensive local market knowledge required to provide National coverage alongside local, expert advice.
Kontaktuppgifter
13 Albert Square, DD1 1XA, Dundee, Storbritannien
- 03330164000
- enquiries@shepherd.co.uk
- shepherd.co.uk
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dont waste your time looking elsewhere
Over the last 2 years, I have been selling off my BTL portfolio and have used several firms. I have found JE Shepherd the most professional by far, From the office staff to the surveyors themselves they are willing to help with every process. A Superslick process from start to finish. I won't waste any more of my time from now on trying anyone else.
Excellent service
Excellent service! Very professional and efficient. Was very considerate regarding dogs within the property ensuring they did not get out. Thank you.
Prompt and efficient service
Our surveyor Kyle was prompt and efficient.
The report was comprehensive and completed with the minimum of fuss. Kyle answered all our queries and made the experience feel professional and hassle free.
Great service
Have used Shepherds twice this year and on both occasions staff were very helpful. It was easy to use the online admin process.
Surveyor was excellent
Surveyor was excellent, arrived when he said he would & answered any questions I had. Would use again!
I’ve used shepherds surveyors quite a…
I’ve used shepherds surveyors quite a number of times over the last few years and they’ve always been very professional and helpful.
Most importantly they always respectful when they come to your house, especially Colin, who is such a lovely guy.
I wouldn’t use anyone else.
Great company.
Dianne Allan
Consistency Required
It is obviously a good company with a reputable reputation.
Only downside for myself on this occasion was the lack of consistency between each individual surveyors assessment of a property. This was an issue for myself when my Home Report required updating.
Could do better
The surveyor did not seem to have recorded his findings accurately - for example wrong number of steps recorded at front door, said he could not access under floorboards due to carpets when main carpets had been removed. He also had not read the home report I had completed so, for example guessed the age of the house wrongly by a decade!
I further felt that he undervalued the property ignoring its corner plot and proximity to a school which was then reflected in the initial offers.
I also felt the initial system to approve and pay the fee was badly designed-I had to phone in with my payment and am not the only customer with similar problems.
Its disappointing that our viewer's felt the same and went on to commission alternative assessments.
The surveyor was friendly and very…
The surveyor was friendly and very professional. He explained what he was doing and why. The report was expertly done and within a quick timescale.
Not a great experience.
I found Colin the surveyor a bit critical during his visit to my small Falkirk flat. I felt a bit 'put down' by his manner. It is a cheaper end property, but that is no reason to be a bit snobby.
Great overall service
Appointment was made very quickly and surveyor attended on time at my property. He was friendly, courteous and professional. I also liked the fact that he took time to explain the process and every aspect of what was examined and how it was described. The report itself was very fair and completed in a timeous manner. Great overall service was provided.
Excellent customer service
Excellent customer service. Very responsive and efficient service. I will be using shepards again.
Very professional and curtious
Very professional and curtious, answered any questions I asked explaining the process to me. Would use and recommend Shepherd Charted Surveyors again.
Survey carried out quickly and…
Survey carried out quickly and efficiently. Kept informed of all stages of the process and everything was carried out in the timescale provided. A very professional service.
Excellent service from Sheperds
Excellent service from Sheperds, the surveyor who completed our survey was extremely knowledgeable, very helpful and had a professional and friendly persona.
Excellent service
Very good and fast responses. Carried out a detailed survey.
Extremely professional survey conducted…
Extremely professional survey conducted with courtesy and consideration. Really couldn't ask for more……
Survey on Craigendon Road
The two young gentlemen were not only polite but very courteous toward myself and my home, explained the home report so that I understood it was definitely very Happy with the service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








