The only reason for my 5 star rating is because of the customer support rep Kayla J. She is absolutely amazing! She went above and beyond to help me with the issue I called with. As for Shapiro, I nev... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Love the products! They work. My hair has never looked so full. Had a small issue and Kayla resolved quickly and professionally. Excellent customer service!
My wife and I have had to make budget adjustments because of inflation. I had originally thought I canceled my Shapiro MD deliveries online, but I called and learned that the only way to cancel is vi... Se mer
Pamela Englert provided the best customer service experience that I think I have ever had. She was friendly, courteous, and personable. She went the extra mile to check on specials the company was of... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Created by two dermatologists and featuring Three Potent Natural Ingredients, the Shapiro MD hair loss solution helps to create thicker and fuller hair by the stopping DHT (dihydrotestosterone).
Kontaktuppgifter
10549, Mount Kisco, USA
- shapiromd.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have been using this product since…
I have been using this product since 2019 and its been excellent for me. I like to shout out Pamela Englert from customer service being very helpful with my account.
This was a call to order products
This was a call to order products. The very kind lady on the other end of my line was pleasant and informative. She was very knowledgeable, and because of that, I put my products on a subscription. Thank you for having such kind people to talk with.
Excellent service
They did exactly what I requested with no questions asked.
It has been a truly amazing experience…
It has been a truly amazing experience from the customer services team!!
I have used the product for years and…
I have used the product for years and it has thickened my hair. Pamela Englert has amazing customer service skills. Keep up the great work guys!!!
Excellent customer service!
I needed to call SapiroMD customer Service to stop my Auto deliveries for now. I spoke with Pam. A delightful, professional who discontinued future shipments to me until I call when I am ready to start again. Always get polite, friendly, professional help from the representatives from ShapiroMD!
Amazing product and the customer…
Amazing product and the customer service is superb. Happy customer.
Outstanding customer service
Outstanding customer service. Morgan was extremely responsive and timely in fulfilling my request for a refill. Product is good and not greasy like the name brand.
Nothing good to say so far.
Been using the shampoo and conditioner for 3 months. Will continue as it clearly states it could take 6 months before you see a difference. So far the only change is in the texture of my hair. I have thin, curly hair and my hair became dry, frizzy , fly-away and the nice curl is gone. My hairdresser remarked on how bad my hair had become and suggested I stop using it. The loss continues.
Morgan W was great..These days we are…
Morgan W was great..These days we are lucky to get a customer service response within a couple days. I received a response overnight regarding an issue with my order. Awesome customer service support and a great product. Aloha :)
Very quick response to my email
Very quick response to my email
Took care of my request immediately and continued responding back promptly with the follow up questions
Pam was great
Pam was great! A pleasure overall. I ordered 3 bottles of shampoo and 3 bottles of conditioner. It's the only shamp and conditioner that I use. Thanks to all at the company!
Auto renew
Auto renew - it’s really hard to NOT sign up for auto renew. I just got charged $168 for shampoo I don’t need and Shapiro won’t refund me the shipping costs. Pam, in customer service, basically said, "Too bad". She was rude and lacked customer service. Caveat emptor (buyer beware)!
Pamela E
Pamela E. was a pleasure to talk with in addressing what was needed. Thanks !!
Pam (Pamela Englert) was terrific
Pam (Pamela Englert) was terrific. Professional, friendly, courteous, and helpful throughout the entire call/process.
Best thing is the service!
Best thing is the service!! Pam is the BEST!! Personable and knowledgeable about the product line. She deserves a big raise! My favorite products are the Minoxidil 2% and Daily Leave-In Foamer.
Pam customer service rep
Pam, the customer service rep answered my call immediately and was very helpful in placing my order. Very friendly, courteous and helpful. Thank you Pam.
Great customer service
For my past two orders I have had to make adjustments. I needed to move delivery dates and make account updates. They were very friendly and accommodating.
Enjoyed the customer service experance.
Didn’t have to wait online for a long…a great experience
Didn’t have to wait online for a long period of time to get to a Representative and my job was addressed and completed quickly and efficiently.
Always a flawless experience and been…
Always a flawless experience and been using then for years.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








