Settlemyloan Omdömen 42

Very supportive...understanding the condition and situation & helping to manage & come out of this situation.
Special Thanks to Priyanshi & Aakash Sir for support.

It is a very good experience.
All team support lots
Mr sada ji -sandeep ji help me lot.
I am very thankfull for support me a lot.

I had a very poor experience with this company. In my opinion, the professionalism was extremely disappointing and the staff appeared untrained and unable to handle customer concerns properly.

I paid ₹30,000 for settlement services, but I did not receive the support or results that were promised. Despite this, my refund request has not been addressed.

To make matters worse, I have now received a demand for an additional ₹1.5 lakh in fees, which I strongly dispute. Because of this experience, I have already filed a complaint in consumer court.

I would strongly advise others to be cautious before choosing this service. Based on my experience, it may be better to handle the settlement process independently rather than risk losing your money without receiving proper assistance.

I enrolled with Settle My Loan on 04/02/2026 and paid ₹5000 at around 12:10 PM after discussions with their team regarding loan settlement services.
The same evening around 5:00 PM, I had a discussion with the account manager. However, after carefully reconsidering my situation overnight, I realised it would be more responsible to repay my dues directly to the banks rather than proceed with a settlement service.
I therefore informed their representative the next morning at 10:53 AM that I would not continue with the service and at 12:07 PM I sent an official written cancellation message on WhatsApp.
During the earlier discussion, I was told that the actual settlement process would begin only after depositing ₹20,000. Since I cancelled within hours of payment, no settlement activity or creditor negotiation had started.
Despite cancelling within less than 24 hours and following up multiple times through email and WhatsApp, I have not received any response regarding refund. I have complete written records and screenshots of my communication.
Very disappointing experience.

Worst experience with these guys.
Don't pay them any amount... Instead you can visit the bank and ask for a better settlement. Instead of paying them gst, tax, 25% comission... They would not attend any court not reply to any notice.... Worst scammers.
Employees are the worst .. especially guy named akash... !!! Don't give him any clients.

We would be initially into trouble on that paying these guys is increasing our debts not decreasing.

My husband was enrolled in the debt settlement program and was depositing ₹25,000 monthly. The agreed fixed monthly fee was deducted regularly.

Despite being associated for several months, no loan was settled. I personally followed up for more than two months with the assigned representative for clarification about the account balance and settlement progress. Each time, I was told that an update would be provided after checking with the accounts team, but no clear response was given.

Eventually, we were informed that the entire remaining balance (around ₹80,000) had been deducted based on overall outstanding calculations, even though no settlement was completed.

We are requesting transparency and proper clarification as per the terms mentioned in the agreement.

Singledebt) Company don’t have proper management for Human Resources, one of my colleagues who was working there she has left the job but her full and final payment is still pending , more than 60 days has been passed, hr couldn’t provide proper solutions. Company don’t provide salaries to their employees for more than 2-4 months, company provides debt management solution but company actually does rolling of money on behalf of customers, asking huge money from customers then also they don’t pay salaries to their temployees. Even though they have parent
(Settle Myloan) company they don’t pay salaries to their employees on time , leave the promise incentive from they don’t have money to pay employees.

After posting my initial review about SettleMy Loan, I was contacted and pressured to remove it instead of receiving any genuine attempt to resolve my concerns.
I was falsely accused of demanding money and threatening employees. These allegations were made only after my negative review was published and are completely untrue.
I find it very concerning that a company would respond to criticism by intimidating a customer rather than addressing the issue professionally. This follow-up review is being posted so others are aware not only of my original experience, but also of how feedback is handled when it is not positive.
I stand by my review and my right to share my honest experience.

A close friend of mine had a very disappointing experience with SettleMyLoan. From what they shared, the communication was unclear and inconsistent, and they were often unsure about the actual progress of their case.

There were assurances made at the beginning, but the outcomes did not align with what was promised. The process dragged on much longer than expected, and getting proper updates required repeated follow-ups. Overall, the service appeared lacking in transparency and customer focus, and it caused more stress than relief.

Based on my friend’s experience, I would be very cautious before using SettleMyLoan.

I have multiple loans near about 70 Lac. Every day I received more than 300 calls and 2/3 visit at home. Then I saw a poster on Facebook about SML (SettleMYLOAN). I connect with them, and I talk with Vivek and Pranali how to handle this situation. They give a simple way to come out from this situation not only just tell me they also guide how to handle lenders and whenever I need their help they help me a lot against any occurred situation. Also they talk with my Bank and most of my loans have now been successfully settled.

They are very professional, transparent, and supportive. The best part whenever any legal notice or mail come to me they handle it. I actually blindly believe on them and they also settle my many loans/cards already.

I want to express my special thanks to Vivek, who first enrolled me into the SML program and explained everything so clearly, and to Pranali, who has been there throughout the journey — patiently answering my questions, coordinating with lenders, and making sure every issue was resolved promptly.

Special thanks to Entire Team SML - Vivek, Pranali, Maya, Arti, Biru, mahalaksmi, Bipin, Harsil, Sada, Amit and all Paralegal and legal team.

Supportive team. And good service for loan settlement.

Thank you so much Settlemyloan team to help me.

I trusted Settle My Loan (SML) and paid ₹4.5 lakh into what they called an “escrow account.” They promised to settle my loans at huge discounts. Reality:
• Zero attempts were ever made with my banks (confirmed by H****, B*****, T*****) and the banks confirmed the same.
• When I paid my loans in full myself, they refused to refund.
• They produced a fake “agreement” with my forged signature by copying and pasting my sign calling it ‘e- stamp. SOMEONE PLEASE TELL THESE SCAMMERS MEANING OF E-STAMP.
• Their own clause says: “With or without your permission, fees may be taken from your account.” That means no escrow – the money is with them on their name and can be accessed by them anytime. You have no control over it !! THIS IS NO ESCROW ACCOUNT, THERES ONLY SML ACCOUNT AND ONCE YOU PAY, YOUR MONEY IS THEIRS FOREVER !!
• Their “updates” were just “hi/hello” WhatsApp messages. They even claimed my lack of reply was the reason no progress was made. Absurd.

Now they say because my loans totaled ₹75 lakh, I still owe them more money – even though I repaid everything directly with the banks. I’m so grateful to god I didn’t pay ₹9 lakhs which they were very much asking initially and thought will start with this and then see.

In the beginning they’ll do everything to show they are real. They will send MCA registration docs in the beginning, UPI but dig deeper and you’ll see they are registered as something else, the company documents are all over the place.

And most importantly, they are not registered with RBI as an NBFC, yet they collect huge sums from vulnerable borrowers. This is not allowed !! Fake fronts, forged papers, and false promises.

Please don’t fall for this. Save the little money you have now, days are tough I know but it will pass by. Giving that little you have to these scammers will be much more disgrace. This is a scam designed to exploit people in financial distress.

Their Facebook ads and regular blogs is something we fell for. We also checked trustpilot which showed reviews. Used scammer alert which showed this is 50:50. Although our brain said something is not right we just were so vulnerable at that time that we couldn’t think straight. Their posters on Facebook seemed like these people are saviours, genuinely there to help us and care for us. In India these scammers use this as a tactic to fool people like us and they know people will fall for this.

Also beware the other reviews on this trustpilot are fake and produced my fake people. If you need proof about my review please contact me before going to this company.

Karma will come back to you SML, what you did was utterly bad, take advantage of vulnerable distressed people in their bad times and deny their only little hope of money they have, shame on you !! Will make sure your true face comes infront of every citizen of India. ENOUGH IS ENOUGH!!

Savdhan Rahe, Satark Rahe, Jai Hind

SML is a very good debt consultant they are help me so much well. I have multiple loans from multiple NBFC S. My total outstanding there is 2 lakh 50 thousand approx and they settle my loan accounts with in 1 lakh. Also they provide legal advocates and stop recovery agents harrasments. As a customer of SML I just want to say that if you have some financial problem to pay loan emis and suffering from recovery agents harrasments so please join the SML. THANK YOU.

Pranali was very helpful. A great account manager was very helpful through out the process .. a five start for Ms Pranali only concern is with Mr Sadha or Sada.. he was helpful according to his mood . Once he took a whole a day to revert me n also on call he was just saying hello hello where else all other executive where able to hear my voice. Also management needs to understand the difference between genuine customer and the time pass. Overall ohk experience with SML.. Hope they hire more executives like Pranali for smooth processing

The prompt response to every issue i faced and their skill in solving things eased my life to a great extent. Thanks to Aarti, Simran, Maya, Sada.

I would rate 5 since vishwesh and aarti ,pranali,Maya and so many professionals are really upfront and helping me a lot with creditors follow up.

Very young team but very knowledgeable.

They are my support system

I hope this will continue.

The way my account manager handles all my creditors and understands my situation is great. Thank you Aarti mam for your support i am grateful to you. Thank you so much settlemyloan team to guide me throughout my debt management journey

I have asked settle my loan to settle my multiple loans today one loan has been settled hassle free. The team is very good, quick response, regularly speaks with creditors in a polite way. Helped to get complete understanding of complete settlement process.
Vivek, Simran, Aarti, Pranali helped me a lot to settle my loan.
Hope I will be getting similar support for other loan closures
Appreciate the team effort.