Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered a few pairs of trousers and kept 2 which are great, really happy. I made a mistake with the return shipment and sent them a load of Scotland strips that I really wanted back, the customer... Se mer

Betygsatt 5 av 5 stjärnor

Great company and great clothing! Have bought several pairs of trousers which have been great. Had an issue with one pair and Georgie from customer support was outstanding - super helpful- extremely... Se mer

Betygsatt 5 av 5 stjärnor

Bought a pair of lovely , good quality trousers , but unfortunately too short , I went to return them but couldn’t get the return button to function on my iPad ! I rang up expecting a long winded pro... Se mer

Betygsatt 2 av 5 stjärnor

UPDATE: Service works has finally got back to me and offered me 10% discount for my next purchase to apologise which is a kind gesture. Absolute disgrace! Thieves! Made a massive order and never... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Designed for Chefs, adapted for all.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

68 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Customer service 🔥🔥🔥🔥🔥

I ordered a few pairs of trousers and kept 2 which are great, really happy.
I made a mistake with the return shipment and sent them a load of Scotland strips that I really wanted back, the customer service went above and beyond to get these back to me and it's really appreciated. Superb company to deal with

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company and great clothing!

Great company and great clothing!
Have bought several pairs of trousers which have been great. Had an issue with one pair and Georgie from customer support was outstanding - super helpful- extremely responsive and got things sorted out! Would highly recommend and will definitely buy from again!

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service & Product

Ordered a jacket for a friends birthday & missed the return date as it didn't fit. The company went above and beyond to help me exchange this for the correct item. Couldn't speak highly enough of the service and more importantly the product - quality & fit is great.

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Favourite Trousers

I have 3 different colours of the Chef Pants - great quality trousers, so comfortable and can wear as smart or casual wear.

Usually wear size 12, size S ordered.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality products

Great quality products, I had issues with Royal Mail when returning a product and blacksmiths customer service was top notch! Getting back to me on a Sunday and having the issue resolved the day after. Will be a returning customer!

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

The age of good customer service appears to be dying, but not in the case of Service Works. They made resolving an issue, simple and easy. Great product, great customer service. Will definitely be back. Georgie was great – thank you.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top draw company

Bought a pair of lovely , good quality trousers , but unfortunately too short , I went to return them but couldn’t get the return button to function on my iPad !
I rang up expecting a long winded process … spoke to an extremely helpful “ Georgie “ who was absolutely wonderful ! … sent me a QR code for Royal Mail … on posting the money was returned in two days ! Top young lady , top company …. Top quality trousers too ! 34 length soon please! 🙏

15 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products and excellent customer service

I'm a big fan of Service Works' clothing; it's always very high quality. But in late November, I bought a pair of trousers, and just weeks later, the top corner of the back pocket ripped as I sat down. I contacted customer service, and Jack, the guy I spoke to, was so helpful. He sent me a pre-paid shipping label to return the trousers, and then sent me a new pair a couple of days later, free of charge. The customer service is excellent, and I will definitely keep buying more products!

13 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the Patterned Coverall 2.0

I ordered the Patterned Coverall 2.0 - Woodland/camo jacket.
I got some issues with the jacket being stuck at customs so shipping took a while. But the people at Service Works are super awesome. When i sent them an email about it they replied super fast and looked into it. Super helpful and friendly people. Super happy when it arrived. Awesome jacket. Great quality and fits perfect. Really satisfied with my purchase !!! 10/10

12 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company quality clothing i…

Great company quality clothing i ordered recently was really happy with the fit but wanted to exchange for a different colour , i contacted customer services and the reply and service was super fast and very efficient i would definitely buy again and recommend this brand to anyone. Over all 10 out of 10 all round .

8 december 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointing

I ordered a pair of pants, but I made the mistake of not double-checking the order details, and it came up as an XS. I called and asked them to send me a medium. After two weeks, when it hadn't arrived, I called again, and they told me it had probably gotten lost, not to worry, and that they would send me another pair. I asked Georgie, the kind woman who helped me, to please make sure the size was a medium and not an XS as it appeared on the invoice. She said no problem. Yesterday, I received the package, and when I opened it, it was an XS. Now I have to return it and pay for the return shipping. To be honest I’m very disappointed.

27 november 2025
Omdöme utan inbjudan
Logotyp för Service Works

Svar från Service Works

Hi Alex,

Thanks so much for the info here, we are really sorry about that.

We will of course cover the return cost and get your replacement sent out on a next day service. Please could you email us or ring us on 01604 702 581 and ask for Charlie, I'll get this sorted for you straight away.

Sorry again for the mix-up here.

Betygsatt 5 av 5 stjärnor

Great service

I brought a couple of items for my son. Whilst there was a an issue with one item, the service that Jack and Georgie provided was exceptional, nothing was too much trouble for them and their speedy response to my mails was so very much appreciated. All is sorted now and the quality of both items are superb. 👌

20 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer