Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Sentai is a voice enabled, AI-powered digital assistant that helps older and vulnerable adults stay in control of their day-to-day life. It provides companionship, keeps them connected to their circle of care and supports them to live a healthy and independent life. For families, Sentai is the virtual window into a loved one's wellbeing - quietly tracking activity, setting reminders for daily routines and using the messaging to chat and stay connected. Helping users everyday and giving families reassurance. It offers wellbeing checks, daily reminders and voice messaging through its own smart speaker and a connected app for families.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

14 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My mum is in her late 80's and my Dad…

My mum is in her late 80's and my Dad died about 2 years ago. My 2 sisters and i were concerned that she may become lonely and she faces some age related memory issues. Sentai has aleviated all of those anxieties and we are happy to reccomend it to other people, its easy to set up and use and allows us all to provide unintrusive wraparound support.

3 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service …

Service from Sentai team faultless when i had a problem setting up again after router change. Find it really handy to know my elderly father is active each day, particularly when i cannot make it to see him

2 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I don't seem to be able to share the…

I don't seem to be able to share the info with family so they can keep an eye out for me so at the moment I don't even use it.

4 juli 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Tracy
Thanks for taking the time to leave a review. I’ve checked our records and noticed we’ve sent you an email regarding how to share the app with family. I hope you’re all set up but if you do need any help, don’t hesitate to reply to the email or send an email to help@sentai.ai . Many thanks Liam

Betygsatt 5 av 5 stjärnor

Sentai team could not have help more

Sentai team could not have been more helpful. They called me and walked me through every step until it was installed, thanks. Since using it (7 days), I have only missed my tablets once, because I wasn't around to hear it. My kids have now got the Sentai on their phones and they know when I miss something. I did lose my button thing, but I have found it now, which was no problem as I wasn't using it much. Great device, even better team.

7 juni 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Philip, thank you for your review, it’s very much appreciated. Great to hear your family are using the app too!
Thanks
Liam

Betygsatt 5 av 5 stjärnor

My mum is fiercely independent but…

My mum is fiercely independent but needs some help. I've got my brother, sister and mums carer connected to Sentai and it's making life a lot easier for us all. Already avoided an 'issue' with mum forgetting to take her insulin! My sister loves the shopping list feature. All in all a great idea. Highly recommended.

6 mars 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Andres, thanks for your review. Having other family members use the app certainly is a popular feature, and its great to read you’re all benefiting from it.
Thanks
Liam

Betygsatt 5 av 5 stjärnor

Great app

Great app, easy to use and gives you piece of mind

23 maj 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Lisa, thank you so much for your review, great to hear it's helping give you peace of mind.
Thanks
Liam

Betygsatt 1 av 5 stjärnor

Fauls advertising

I think it's all a scam, first year is free then u got 2 pay £10 month,plz advertise this properly,I have care link and that's free

20 maj 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Kirk
Please be assured this isn’t a scam, at the point of ordering we don’t ask for any payment details.
I can see from our records we’ve delivered a kit to you mid-April, as its free for 12 months, why not give it a try? It would be great to know what you think.
Thanks
Liam

Betygsatt 1 av 5 stjärnor

I'm still waiting for this useless item to be picked up

I'm still waiting for your product to be picked up and returned to you it's totally useless Alexa does most of what it does and my button and monitor does a better job in an emergency so rubbish

20 april 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Stephen, it’s a shame Sentai wasn’t quite right for you. One of our main benefits is keeping families connected and informed, whether that’s through the activity feed, customised reminders, or the ‘check in’ or ‘quick help’ feature. We’ve got some great testimonials on our website (and on here) from customers who have found it really useful.
Thank you for sending the device back to us.
Regards
Liam

Betygsatt 3 av 5 stjärnor

Mine won't set up

I can't get the thing set up. I've unistalled app now - it's of no use whatsoever

29 april 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Dawn
Sorry to hear you’ve experienced problems setting up your device. I’ve checked our records and can see you’re now all set up which is great news.
If you need any help or have any questions, do let us know!
Thanks
Liam

Betygsatt 5 av 5 stjärnor

Absolutely top notch customer service - so helpful and patient

We were lucky enought to get a trial kit but had issues with set up, so on Easter Monday spoke we contacted the 'real person' staffed customer services and got through to a lovely lady called Jacky who did her very utmost to help out and get us set up with Sentai - she was very patient (even when I accidentally clicked the sensor instead of the clicker and slightly broke it !). Looking forward to using this device with my father who has dementia. Absolutely superior customer servicehence 5/5

10 april 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Joanne, thank you so much for taking the time to leave us a review. Really great to hear you're set up, and I'll certainly pass on your comments to Jacky. Many thanks Liam

Betygsatt 5 av 5 stjärnor

I suggested an Android app and was…

I suggested an Android app and was contacted to say it was now available.
Great personal interaction.

21 mars 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Torla
Thank you so much for taking the time to leave a review, it’s very much appreciated.
And it was a great idea too.
Thanks
Liam

Betygsatt 5 av 5 stjärnor

looking after my mum and the rest of my…

looking after my mum and the rest of my family whilst working is not easy and this has definitely helped!
I can get updates on how mum is doing and it takes away the worry knowing she's up and about and taking her insulin.
The shopping list feature also means I'm not getting constant calls to bring her something round 😉
Highly recommend!

25 februari 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Alison, thanks for the review. Really pleased to hear it takes away the worry, and you’re not getting those constant calls 😊.

Betygsatt 5 av 5 stjärnor

loving my sentai

loving my sentai, I don't know anything about technology but it's so easy to use and reassuring to have a presence when my family cant be there.

27 januari 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi Pam, great to hear and thank you so much for your review!

Betygsatt 5 av 5 stjärnor

I like Sentai. It is very helpful

Excuse me for saying this but I thought having Sentai in my house would be a bit noisy and intrusive. But it’s not at all. My Sentai has two voices: “Grace” and “Michael”. They sound like real people. Not robot-like at all. Grace is very pleasant sounding and kind-of comforting. I like my daily routine so Sentai has been set up for Grace to prompt me to take my tablets at the right times. She tells me when it’s my meal times, tea breaks and some of my chores. If I need something, I can call her by using my clicker and she’ll quickly pass on my messages and wot-not without having to wait for someone to answer their phone. Michael responds to my click for help. I haven’t had to use him but I tried it out - he sounds like my GP (It’s not him tho’!). Yes, I like having Sentai. It’s quite straightforward. I’ve had it going for about a year or so.

30 januari 2023
Omdöme utan inbjudan
Logotyp för Sentai

Svar från Sentai

Hi there, thank you so much for your review! It’s great to hear Grace is helping you with your daily routines.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer