The engineer came to fix the stairlift, it was badly broken and he recommended a replacement lift, correctly.

Engineer returned to install a replacement lift within 2 days. Fitted efficiently and professionally.

The two gentlemen that came out where very efficient and nice people. The job was done very quickly and thoroughly and they both had alot of patience with my 88 yr old dad who has Alzheimer's so thank you gents.

A really caring company.

Scott uninstalled a stairlift that was no longer required. Very quick, tidy and cleaned up after. No issues at all.

Came out to measure immediately. And was fitted within 2 weeks. Fab ⭐⭐⭐⭐⭐

Fab company to deal with. Ordered my stailift at beginning of Oct 24 then unfortunately had to spend 2/12 mths in hospital. No probs, lift installation put on hold.Was discharged Friday before Christmas on the understanding stairlift in place. Darren the engineer went far and beyond what could be expected which included a 100mile round trip for a replacement part he was not satisfied with. He worked until 2045hrs. He has given me and my family the best Chistmas gift ...I am home at last and so thankful to Darren for making this possible.

He arrived as planned and was friendly and helpful. Everything was cleaned and tided before he left and he also took some of my rubbish as the bin was full.

Thanks Dan.

The engineer Reece was brilliant... friendly, informative and didn't leave till we were happy with his job and he made sure we knew how to use our stairlift.

Very helpful, engineer polite got the stair left done quick, didn't have to wait in all day.

i was very impressed that susan and the engineers darren and jordan helped me get a replacement stairlift
supplied and fitted on the same day that the fault was diagnosed old chair and packaging removed very refreshing to know that service still about 100% satisfied well done

After calling numerous companies, Senior Stairlifts came to the rescue.
Reece came out and did the fault finding.
Once it was obvious that a new Stairlift was required, it was ordered and installed the next day.
Sean was very attentive and explained everything to my elderly parents, and we were delighted with the results of the installation and the price.

They were amazing . My fitters were dan and scott who were friendly, efficient and very tidy.
I couldn't ask for better service

Good customer service and first class installer

My dear friend asked me to help her with getting a stairlift. After contacting a number of suppliers and having sales engineer visits, she decided on Senior Stairlifts.
Everyone she had dealings with, from Joe in the office,
Darren the sales engineer and Dan who installed it, were respectful, understanding and very professional. No hard selling at all. Great company and wonderful staff. Highly recommended.

Hi would just like to say a big Thankyou to Reece who came to install a stairlift in my parents house yesterday (20th November), they were thrilled to bits, it will help my parents especially my mum as her mobility is not so good these days, Reece was very helpful and went through everything with them..kind Regards Tracy(daughter)

Excellent service, Reece was fantastic, my dad's stairlift failed so dad could no longer get upstairs to bed. The team were fantastic from start to finish.
We had an emergency as dad's stairlift had stopped working, just kept bleeping. I spoke with Sue, and she arranged for Reece to attend that day. Reece identified the fault, a faulty connection at the top of the stairlift, and now all is fixed and my dad can get up and down the stairs again. Thank you.

If I could give 0 stars I would.
12 hours over 3 days it took to install.
Once finally installed- 4 visits were needed in the same week to fix
During a 6 week period they have been out a further 2 times to fix because it keeps on breaking
The engineers do visit when it breaks however for a lift that has been in only 6 weeks it should not need mending once never mind the amount of times it has needed repairing.
There has been nothing but issues from day 1
I would urge everyone not to bother with this company

Sue and Scott the engineer were fantastic very helpful all the way through great company and great team thank you

This team were fantastic from start to finish
We had an emergency as dads stairlift failed
I spoke with Susan Hobbs and she arranged for Reece to attend that day - the emergency was my 96 year old dad was stuck upstairs
Unfortunately the old stairlift couldn’t be fixed but a new one was fitted the very next day by Shaun
Given the urgency they moved the appointment as early as they could in the schedule
We couldn’t be there but Shaun took the time to explain and demonstrate for my dad
What a fantastic effort from the whole team
Done and dusted in virtually 24 hours
Many many thanks

Looking for someone to come and repair my existing stairlift, Senior Stairlift were more than happy to come out the same day to help me, to my great relief. Having decided to order a new stairlift they came out two days later and fitted it. From Susan Hobbs right through to Jordan, who fitted it, I have been very impressed with all the people dealing with me, and I have no hesitation in recommending this company June Wells

Sue briefed me on a Thursday and made a service delivery promise at the same time. We agreed on the Friday after I'd first spoken to the family, Reece came over to Mayfield on the Tuesday and installed an excellent piece of kit. Reece was charming and efficient and Sue could not have been more helpful. The price was as promised and very reasonable - well done `Senior Stairlifts'.