Senior.com Omdömen 209

TrustScore 3 av 5

2,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I STILL HAVE NOT RECEIVED MY ORDER . . . .I have tried to call, email, hit the tracking button, and go online to no avail! Your Email said ~ Shipping Confirmation ... Hi NORMAJEAN, We're... Se mer

Betygsatt 1 av 5 stjärnor

I ordered walker ski socks 26 days ago I have not received the package nor an update regarding why it is delayed Only received a request to rate my experience and a reminder about the request to ra... Se mer

Betygsatt 3 av 5 stjärnor

I did not realize I was ordering a "certified open box". Most is ok, but one stsr bolt has no threads. Making contact with a human agent is very hard. The AI agent said a misding-part form was b... Se mer

Betygsatt 4 av 5 stjärnor

Very pleased with the bed and white glove service! Disappointed that the delivery time was off by several weeks. Also the customer support is poor. I asked a simple question that the chatbot couldn't... Se mer

Företagsinformation

Informationen kommer från olika externa källor

Senior.com is an online source dedicated to bringing high quality products from the top brands in Fall Prevention, Incontinence, DME, Bathroom Safety, Bedroom Safety, Living Room and Kitchen, Outdoor Living, Health & Personal, Mobility Aids, Home Secur...


Kontaktuppgifter

  • Santa Margarita Parkway 29829, 92688, Rancho Santa Margarita, USA

  • senior.com

2,8

Medel

TrustScore 3 av 5

209 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 1 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Gerry

First time customer---They are GREAT!!!!!
Had a problem with an order and it was handled very professionally.
A number one company.

24 mars 2025
Logotyp för Senior.com

Svar från Senior.com

Hi Gerry,
Thank you for your review! We are happy to hear that your first time being a Senior.com customer was a positive experience and that we were able to help you find resolutions for any issues you ran into. We hope to be able to help you in the future with any potential needs you may have going forward as well!

Betygsatt 1 av 5 stjärnor

I bought a item from them never…

I bought a item from them never received it was supposedly sent china post they claim was delivered i was working from home the entire day was supposedly delivered never was asked for the local tracking as it would have been delivered by aus post as we don't have china post but they will not hand over local number and china post just say not them so item and paypal are useless dont buy from them their tracking is bogus

17 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought the dentures thinking "EASY"…

I bought the dentures thinking "EASY" was an optimum word. The gentleman in the how to video took the plates, placed each denture in his mouth. The top plate he pushed up an back with the top plate and then by just using his finger, inside his mouth, had the fit he wanted. Very much the same with the bottom plate. He never removed any of the moldable plastic. That was not my experience at all. I have heated the dentures every day since I received them. Heated them up way more than 20 times and still only have a cosmetic look but no functionality. I spent almost $500 and have nothing to show for it but regret. I continue to try but my optimism for working dentures gone.

24 februari 2025
Betygsatt 1 av 5 stjärnor

I placed my order and was notified it…

I placed my order and was notified it was shipped. Did not receive it. Determined that the site of my order defaulted to a wrong address. Since I have no paperwork, I am now just outo my money and will NOT receive my order.

24 februari 2025
Betygsatt 4 av 5 stjärnor

Shopping experience and price point…

Shopping experience and price point were good. It would be nice to be able to replace the sponge when worn out rather than throw the whole wand out, which is wasteful. Also, a sturdier handle would be an improvement. We'll see how long this holds up.

24 februari 2025
Logotyp för Senior.com

Svar från Senior.com

Hi Linda,
Thank you very much for taking the time to leave a review of your Senior.com purchase! We are glad that your experience purchasing from us and browsing our pricing were positive! We will definitely take your review into consideration regarding the quality of the product and any potential replacements we may be able to look into. We hope your purchase continues to satisfy your needs!

Betygsatt 5 av 5 stjärnor

Quick solution to your needs!

Everything went quickly from start to finish! Product arrived well packed and in a timely manner!

24 februari 2025
Logotyp för Senior.com

Svar från Senior.com

Hi Linda,
We are so happy to hear that your experience purchasing from Senior.com was efficient and reasonably priced! Thank you for your review and we hope you return to Senior.com for any potential, future needs you may have!

Betygsatt 5 av 5 stjärnor

I received what I ordered in a timely…

I received what I ordered in a timely fashion. Very nice.

24 februari 2025
Logotyp för Senior.com

Svar från Senior.com

Hi Margaret,
Thank you for taking the time to leave a review. We are happy to hear that you received your Senior.com purchase quickly and that you were satisfied with your product. Enjoy!

Betygsatt 4 av 5 stjärnor

Fast and free shipping

Fast and free shipping, well priced too, Charlotte

24 februari 2025
Logotyp för Senior.com

Svar från Senior.com

Hi Charlotte,
We are so happy to hear that you were satisfied with Senior.com's shipping and pricing! Thank you very much for your review. We hope you enjoy your product!

Betygsatt 2 av 5 stjärnor

Delayed shipping

I bought this because it said 2-4 business days delivery. It was a day late which was a huge inconvenience. I would have bought it somewhere else due to time constraints. When it did arrive, it was not packaged in an outer layer of cardboard like my last purchase. The box was damaged, and I hope contents were fine. I will think twice about using this for my parents in the future.

22 februari 2025
Betygsatt 1 av 5 stjärnor

Guess I should have read the reviews…

Guess I should have read the reviews first. I have not received my item yet. Back on 2/11/25 it stated it was shipped but when I go into tracking, it is only saying Shipping label has been created and is awaiting item. I have emailed them, sent a message through the online help- no reply from either. I have even tried calling them several times to which I keep getting a message that I have reached them after hours. Um no I haven't. According to your hours listed and the message when you call you are open 5am - 5 pm Pacific time. I have been calling you since 5:15 am your time for over 2 freaking hours. I am so upset right now. The thing I hate most is being lied to.

19 februari 2025
Omdöme utan inbjudan
Logotyp för Senior.com

Svar från Senior.com

Hi Stephanie! I must first apologize for your experience shopping with us. I want to make sure that we get this resolved for you right away so you get what you ordered. I will send you a request for more information so I can have a manger assist you. I hope we can make this up to you in the near future and we thank you for the feedback.

Betygsatt 1 av 5 stjärnor

I sent back the product 2 weeks ago and…

I sent back the product 2 weeks ago and still have not recieved my money 😒

28 januari 2025
Logotyp för Senior.com

Svar från Senior.com

Hi Cindy. I am terribly sorry your refund was not processed sooner. I did verify that your refund was processed shortly after your review as this item had to be inspected upon arrival. We always strive to process refunds in 1-2 days of being received so I will open a ticket to have a manager look in to this for you. My deepest apologies for your experience shopping with us and we hope we can earn your trust again!

Betygsatt 5 av 5 stjärnor

We took the chair on our first cruise…

We took the chair on our first cruise and it was a life saver! It was easy to maneuver and worked great!! Highly recommend it!

27 januari 2025
Logotyp för Senior.com

Svar från Senior.com

Great to hear the chair worked so well for you! We hope it enhanced your cruise and continues to enhance your life. : )

Betygsatt 5 av 5 stjärnor

Easy to assemble

Easy to assemble, super comfortable to walk with. Love the different height settings.

27 januari 2025
Logotyp för Senior.com

Svar från Senior.com

Thank you so much for sharing your shopping experience with us! We hope you enjoy the product : )

Betygsatt 1 av 5 stjärnor

My order was placed on 1/27

My order was placed on 1/27, shipped on 1/28. Today is 2/4, ups has not received the package. Everytime I question; it took 2-4 days for ups; 2nd contact 4-6 days. Now is 8 days; I do not have my order, and never get a straight answer

28 januari 2025
Logotyp för Senior.com

Svar från Senior.com

We are terribly sorry you had such a bad experience with our company. This is certainly not normal as we ship hundreds of orders a day with almost no issues. I do see that your order was fully refunded so I am going to open up a ticket with my manager to investigate your order. I hope we can make this up to you in the near future.

Betygsatt 3 av 5 stjärnor

I feel shipping is a little slow

I feel shipping is a little slow. Still waiting on another item in my order. I ordered two things and have received only one at this time.

28 januari 2025
Logotyp för Senior.com

Svar från Senior.com

We sincerely apologize that your items did not arrive at the same time. We have multiple warehouses throughout the US and sometimes items will have to ship from different locations depending on stock levels. I do see that all items have now been delivered. I hope we can make this up to you on your next order!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer