Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worst supplier ever...Very Direct / Harsh Customer service is rude and arrogant, like a neighbourhood bully. They operate through intimidation and threats like a mafia. They lure you in with a contr... Se mer
Företaget har svarat
We submitted a wrong meter reading early in the year and £15K was deducted to pay for the bill instead of our monthly deductions of about £250. It took 1.5 months of speaking with different tea... Se mer
Företaget har svarat
Anna Yates helped me today. What an excellent member of staff. Extremely knowledgeable, helpful and patient. Anna took the time to look through my query and ensured that the problem was resolved. She... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Kontaktuppgifter
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Storbritannien
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,5
Utmärkt
314 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
23 april 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Great customer service
20 april 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Very helpful service
15 april 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Luke
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Thank you to Anna for working with us…
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult.
With an inadequate portal, no way to actually work out what you owe, its Anna that's been our anchor and kept us up to date with our current account position.
Thank god for the human element.
24 mars 2026
Omdöme utan inbjudan
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Wonderful Service
10 mars 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The person who answered my call was…
The person who answered my call was very friendly and helpful
6 mars 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Helpful, Polite and Efficient
Spoke with Alex who was an absolute delight, so helpful and polite.
6 mars 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Worst supplier ever...extreme inflated rates, Harsh -Arrogant approach
Worst supplier ever...Very Direct / Harsh
Customer service is rude and arrogant, like a neighbourhood bully. They operate through intimidation and threats like a mafia. They lure you in with a contract at extremely inflated rates and once you sign.
Their customer service behaves like street thugs — arrogant, rude and intimidating. They trap customers into signing contracts at outrageously high rates and then start operating like a mafia, using threats and pressure tactics like loan sharks. Avoid them completely. Do not deal with this company unless you want serious headaches.
1 mars 2026
Omdöme utan inbjudan
Svar från SEFE Energy
Dear Faith,
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it.
Kind regards,
Aidan
The SEFE Energy Team
Kendra was very helpful and supplied…
Kendra was very helpful and supplied everything I needed.
5 mars 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Kandra was very helpfull
20 februari 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Terrible company
Terrible company - been trying to sort bills out for months and months. I have removed meters and they continue to charge standing time despite being sent all evidence. Also charging commercial tariffs on residential properties.
19 februari 2026
Omdöme utan inbjudan
Svar från SEFE Energy
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. To help resolve this issue we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it. Kind Regards, Luke.
professional staff handling my problem
19 februari 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
excellent customer service
13 januari 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Friendly and efficient dealing with my…
Friendly and efficient dealing with my query. Very thorough and knowledgeable.
16 februari 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Good Customer service
Customer service were very helpful and made the process quick and easy and were able to help.
3 februari 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Really helpful thank you
30 januari 2026
Svar från SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.