No issues with the products. Excellent products. But there were two company web portals, different names, but same content and layouts. From both sites, I had to reenter shipping addresses, billing ad... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Replacement lockset was received quickly. Installation took only a few minutes with no problems. Out of the box into the door housing with only a few adjustments needed. New lock works well. This... Se mer
Företaget har svarat
You sent the wrong parts! We ordered Marks 22AC. Confirmation #5829. You delivered 175B/26D!! Your customer service is unresponsive with phone calls to 877-202-8118. This needs to be remedied im... Se mer
Företaget har svarat
The lock is heavy duty and really well manufactured. It performs flawlessly and its very secure. It fit my door like a glove. The details were well explained on the website. I would highly recommend t... Se mer
Företagsinformation
Kontaktuppgifter
4,1
Bra
224 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Business Courtsey
Ordered item around the 10 of the month. Paid 27.00 for item to be shipped. After a week of waiting called back, left a message. Did not return my call. Called them back on 18th was told item was not shipped due to out of stock. I was not informed until I made the inquiry. At least I should have been notified so I could spend less time awaiting on the item.
11 juli 2023
Everything was as expected ordered on…
Everything was as expected ordered on line shipping was as stated nothing about this experience was other than usual
23 april 2023
I sent a pic to one of your techs of…
I sent a pic to one of your techs of the lock it needed and I ordered the one he told me to but it was wrong i called to get a return flip for the right one I was told that we could reverse the one I had so we did problem is it will not lock with a key now
29 mars 2023
Svar från Securitylocksupply
Hello, Please give us a call so we can better assist you.
distressed about your nonresponsiveness
I ordered a lock over a week ago and paid for two day shipping. I urgently need this because the one at the entry of my house is broken. I have not heard anything after the purchase, no shipping, information, or tracking numbers, and no responses to queries about what’s going on.
When will my lock arrive?
27 mars 2023
I purchased for my parents and dad was…
I purchased for my parents and dad was so pleased and he said he installed within a few minutes. Thank you so much.
23 mars 2023
Have not got what I ordered
13 mars 2023
You advertise what you don't have.
28 februari 2023
On my own
Instructions where easy to follow and I didn't have to hire a locksmith to install
26 januari 2023
correct part and quick delivery
12 januari 2023
Great pricing and packaging along with…
Great pricing and packaging along with quick shipping made my day! Thanks
9 januari 2023
Very poor service
We placed an order for an item that showed available. After 3 weeks and 3 phone calls I finally got an answer that the item was discontinued and we got a refund however we had lost all that time waiting. Extremely poor customer service!
29 december 2022
I could rate it higher
I could rate it higher, but holidays may be, I placed the order on December 22, and got my tracking only on December 28
29 december 2022
Wrong item sent
Wrong item sent, unable to reach via phone. left Voicemail with no return call. Very unhappy
27 december 2022
Ordered item on 19 Dec
Ordered item on 19 Dec. No update other than “awaiting shipment” as of 20 Dec. I have called numerous times and left messages and no return calls. I have also emailed numerous times also no response. I paid extra for shipment.
20 december 2022
My order still hasn’t shipped
My order still hasn’t shipped, I contacted CS with concern, no response. How can I give any more stars? So far you’ve done nothing but take my money
22 december 2022
Satisfied with my purchase of the…
Satisfied with my purchase of the electric door strike , works great and I would recommend this internet site to anyone else who is interested in buying thi specific device, thank you securitylock supply
18 december 2022
The item arrived in a timely fashion
The item arrived in a timely fashion. And the lock was a perfect fit
4 december 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.