Second Hand Jewellery Omdömen 

21
TrustScore 4.5 av 5

4,3

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Företagsinformation

Skrivet av företaget

A Family Business You Can Trust At Second-Hand-Jewellery, we're a family-run business with generations of experience in the jewellery trade. We understand that trust and value are everything when buying gold jewellery online. That's why every piece we offer—whether it's a timeless vintage design or a modern classic—is carefully selected, fully refurbished, and independently verified for authenticity and quality. We believe in giving our customers the best value without compromise. Our jewellery is fully compliant with UK hallmarking standards, providing you with complete peace of mind when you shop with us. Choosing pre-owned jewellery isn't just smart—it's sustainable. You get the opportunity to own beautiful, genuine gold jewellery at a fraction of the price while also contributing to reducing waste and encouraging reuse. Whether you are searching for a unique item to resell, a meaningful gift, or something special to add to your collection, Second-Hand-Jewellery is your trusted destination for high-quality gold jewellery at unbeatable prices.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

21 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(21)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme

Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you

Hi, I am a happy customer of SHJ. I have done first purchase then a second. Both were excellent second hand jewellery. I wanted old fashion (Turkish and Mediterranean) jewellery specifically. I found some and still looking. Delivery was secured and exactly on time. Many thanks. Mrs A Aburadwan

30 juni 2026
Betygsatt 5 av 5 stjärnor

I have been a customer for some time…

I have been a customer for some time now they have always given me good service and what I have bought has been excellent value.

25 juni 2026
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you so much for your kind words and continued support. We’re really pleased to hear you’ve been happy with both our service and the value of your purchases.

Betygsatt 5 av 5 stjärnor

Great company

Great company, fast delivery

15 maj 2026
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you for your lovely review. We’re so pleased you were happy with our service and fast delivery.

Betygsatt 5 av 5 stjärnor

Quick despatch - great service

Quick despatch, nice bracelet but too small. Return process very easy and the female member of staff was polite and helpful when I called - great service

18 maj 2026
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you for your kind review. We’re sorry the bracelet was too small, but we’re so pleased the return process was easy and that you received helpful service from our team.

Betygsatt 5 av 5 stjärnor
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you so much for your kind feedback. We’re really pleased your experience was smooth and worry free, that’s exactly what we want for our customers.

Betygsatt 1 av 5 stjärnor

Terrible

Terrible.
If you want to return you have to email, then you get no reply to emails...

2 mars 2026
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

We’re really sorry to hear this and apologise that you did not receive a response when trying to arrange your return. This is not the level of service we aim to provide.

Betygsatt 5 av 5 stjärnor

First class…

Simple honest company with very efficient service, extremely good value for money.
Many thanks

23 februari 2026
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you for your lovely feedback. We’re so pleased you were happy with the service and value, and we really appreciate your support.

Betygsatt 5 av 5 stjärnor

Great experience.

Super happy to track down the exact ring I had been looking for at Second Hand Jewellery at a great affordable price. It arrived a few days later and im obsessed. Can't wait to make my next purchase. Thank you so much.

18 november 2025
Betygsatt 5 av 5 stjärnor

Great company

Great company. Top quality jewellery for a good value.
Very reliable and helpful.
Quick, secure postage. Thank you very much.

24 oktober 2025
Betygsatt 5 av 5 stjärnor

Great service

Great service

Evie reserved the item I wanted and was also happy to show me all the items I was looking for.

3 september 2025
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you for sharing your experience! We’re so pleased Evie was able to reserve your item and show you the pieces you were interested in. We’ll be sure to pass along your kind words to her. We look forward to helping you again soon.

Betygsatt 5 av 5 stjärnor

Lovely rings at fab prices with quick…

Lovely rings at fab prices with quick delivery.

17 juli 2025
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you for your kind words! We’re so glad you’re happy with the rings, the prices, and the quick delivery. Your support means a lot to us, and we look forward to helping you again soon.

Betygsatt 5 av 5 stjärnor

The ring I purchased is beautiful and…

The ring I purchased is beautiful and was a good price.
The customer service was excellent and would purchase from this company again

16 juli 2025
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you so much for your lovely review! We’re delighted to hear you’re happy with your ring, the price, and our customer service. It means a lot to us, and we’d be thrilled to see you shop with us again.

Betygsatt 5 av 5 stjärnor

Easy to order

Easy to order, item as described and good quality. Quick delivery. Would use again.

7 juli 2025
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you for your kind review! We’re so pleased everything arrived quickly and just as expected. It’s great to hear you’re happy with the quality, and we’d love to welcome you back again anytime.

Betygsatt 5 av 5 stjärnor

Great service and price really happy

Great service and price really happy

7 juli 2025
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Thank you so much for your kind words! We’re really glad to hear you’re happy with both the service and the price. It means a lot to us that you took the time to share your experience, and we hope to welcome you back again soon.

Betygsatt 1 av 5 stjärnor

Item didn’t weigh what it should

Had brought a chain gold 1mm 24” box and it was Lovely and ON WAIGHT. I then ordered a cross pendant for my brother I have just opened it and weighed it and it was advertised as 1gram but actual weight is 0.85 I’m not happy at all I’m really really disappointed as I thought I had found somewhere to buy all my jewellery. If this could be resolved in anyway I would still be open to using them tho as the quality and delivery has been great

9 juni 2025
Logotyp för Second Hand Jewellery

Svar från Second Hand Jewellery

Hi Vinny,

Thank you for your message, and I’m really sorry to hear you’re disappointed with the weight of the cross pendant.

We do use calibrated scales that are certified specifically for weighing gold jewellery, but of course, mistakes can occasionally happen. We always want our listings to be as accurate as possible, and we appreciate you taking the time to let us know.

We’d really like to put this right for you. Would you prefer a partial refund based on the difference in weight, or would you like to return the item for a full refund instead? Just let us know what suits you best, and we’ll get it sorted as quickly as possible.

Thanks again for your kind words about the chain and the servicewe’d love the chance to keep you as a customer.

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