Season Omdömen 

152
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It’s my first time shopping at season. We bought some lovely chopping boards but one of them was missing some stain in the grain. Season dealt with this very quickly and professionally. I have ordere... Se mer

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Betygsatt 4 av 5 stjärnor

Great fun. Good value for money too. Could perhaps be a little clearer with the instructions at times. It’s delicious food and a good way to meet new people. Ohhh the knives were such a dream f... Se mer

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Betygsatt 5 av 5 stjärnor

A super evening making Middle Eastern-inspired dishes, including lamb koftas, falafel, fattoush salad and two delicious sauces. The Season shop has very cleverly integrated a large kitchen workbench a... Se mer

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Betygsatt 5 av 5 stjärnor

30+ year veteran chef. Love the S2 series knives. Steel is easy to sharpen and maintains edge well, beautiful ergonomic rosewood handle. Would highly recommend this company. Customer service and suppo... Se mer

Företagsinformation

  1. Bänkskivor

Skrivet av företaget

Good food is one of the things that makes life a joy. And creating it is more of a joy with the right tools. Season is a cookshop run by people who cook. We design our own ranges, and we don't do fake claims, fad products, or cheap things that let you down twice - once when they break, and every day before that. Season S4 knives, with 67-layer Damascus blades, and the whetstone and guide to keep them sharp. End grain boards, the kindest thing you can put under a good edge. Tri-ply stainless pans that take heat to the edge of the pan, not just the middle. Cast iron casseroles in colours you'll want on the table - and the 26cm is £100. What comes with them matters as much: how to use it, how to look after it, and straight answers from people who know. Free UK delivery over £80, 30 days to change your mind, and knife sharpening in our stores. Come and see us in Balham, Crouch End, Islington or West Hampstead, where our cooking school runs classes too. Cook like it matters.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

152 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(152)

23 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The salad/fruit bowel is beautiful……

The salad/fruit bowel is beautiful… lovely people to deal with and very accommodating when I changed my mind on the colour … very well packaged … perfect … thank you … Elizabeth xx

8 april 2022
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks for the positive words Elizabeth. Enjoy!

Betygsatt 5 av 5 stjärnor

Fantastic Company…

Sadly, I never heard of Season Cookshop until I did a Google search for a Le Creuset tarte tatin dish and this company popped up. I was pleasantly surprised, after visiting their website, by the wide range of homewares they offer. The price for this dish was great and with free delivery I eagerly ordered and it was delivered the very next morning!!
So, a BIG, HUGE, GIGANTIC thank you to all at Season Cookshop, from a very happy customer…

30 mars 2022
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for taking the time to leave such a wonderful review Wendy! My personal tip would be to cut the apples then leave them in the fridge overnight so they dry (they'll go a little brown - doesn't matter - you'll be caramelising them anyway). We hope you have a wonderful tarte tatin, and if we may be so bold, suggest rum and raisin ice cream with it! In fact... What time should we pop round? Hehe.

Betygsatt 5 av 5 stjärnor

Great quality and great servicd

I bought some lovely dinner plates and bowls from Seasons from the Rose and Tulipani range. They were beautiful colours and excellent quality and value. Really pleased with them. Season staff were super-helpful, very friendly and efficient customer service. More than happy to recommend Seasons as a store I will go back to for sure.

15 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't buy a Scanpan pan…

My other half bought me a Scanpan pan at Christmas (it was not cheap), I used it 6 times and a chip came out of its super new titanium nonstick coating (advertising blurb: "long-lasting and enables use of metal utensils"). I tried to take it back – they said they asked the manufacturer and were told it was not a manufacturing fault. I then asked the seller to replace or reimburse and they said they couldn't claiming "It can't be a manufacturing fault because they're a reputable company." It must have been struck hard by the sharp edge of a metal object – I have been cooking for many years and I know how to turn a steak. It was not struck hard by a sharp metal object. But there is nothing to be done. Just very disappointing all round.

MORE: Funnily enough when I contacted the company – using their website – they agreed to replace the pan straightaway (I should let the shop have the correct contact). However there was no stock for a while (who knows maybe there was a manufacturing issue?). I also see that another lady had her Scanpan replaced immediately following the non-stick coating coming off. I'm glad that the customer is finally getting good service. It could have saved a lot of bother.

7 mars 2022
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

I'm surprised and disappointed to read this review Hugh. We spoke at length about this on the phone after my team consulted the supplier (who considered the damage not covered by the warranty), and I stressed how keen we were to find some way of compensating you, as a valued customer, that didn't involve throwing the pan in the bin, as that would be a waste - particularly as the damage is largely cosmetic. You thanked me, but said you were 'livid', said you were going to contact the supplier, and hung up. As I said at the time, I can understand why you're annoyed. And we really do appreciate you as one of our customers. Despite the shonky review, I would still relish the opportunity to come to a win-win scenario and create a positive out of this negative, as I said at the time. You have my email address if you'd like to discuss further. I thank you again for shopping with us, and really do hope we can find an agreeable solution. All the best, Jason

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, reliable and faultless delivery and good product supplied at reasonable price.
Would certainly use again.

23 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent shop

Excellent shop. They sell a wide variety of kitchenware. Their customer service is amazing and they really go the extra mile to accommodate their customers. Will definitely be purchasing more from them in the future.

20 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic!

We ordered a Robert Welch cutlery set from Season as a replacement wedding gift, after waiting 12 weeks from another supplier (a well known wedding gift list site). The item was on pre-order but we ordered on Tuesday and it was delivered on Saturday. Could not have been more impressed! Highly recommend this site.

5 december 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for taking the time to leave a review Chloe! Bon appetit!

Betygsatt 2 av 5 stjärnor

Good products, terrible service

I ordered a large order however the Le Creuset casourel dish never arrived even though I kept pestering them for an arrival day, weeks and weeks went past. Literally the SEASONS changed and still no casourel dish. They didn't even bother sending me updates unless I asked.

They also sent me two salt shakers instead of a salt and pepper shaker which shows they lack an attention to detail you should assume a company that specialises in "high quality kitchen ware" should have.

You're better of shopping somewhere else unless your hobby is nagging someone about your order for months.

30 november 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Hi Will. So sorry our service was so bad on this occasion. The delay thing I can understand (although we should have kept you better informed), the shaker thing was simply our error and we’re keen to make it up to you if that’s at all possible. I hope these things have been resolved, but if not I’ll ensure they are - please email me personally on jason@seasoncookshop.co.uk Many thanks tor shopping with us - I intend to salvage this and keep it that way, as your custom is appreciated. Best, Jason - MD - Season

Betygsatt 5 av 5 stjärnor

Kathy

First class service from Season Cookshop in Balham. Really lovely company to deal with. The cutlery I ordered arrived before time. Excellent and would recommend this company and certainly use them again. Well done Season!!

17 november 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks for taking the time to leave a review Kathy! Bon appetit!

Betygsatt 5 av 5 stjärnor

Outstanding service

Outstanding service! Thank you. V speedy, efficient delivery. Such helpful, friendly staff and quick response to e mails. It is also fantastic to be able to call to discuss queries and talk to someone immediately rather than be stuck in a ‘queue’ as is the case with most companies these days! Have no hesitation in highly recommending seasons cookshop 👍

18 september 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for taking the time to leave a positive review Jenny! Happy cooking!

Betygsatt 5 av 5 stjärnor

Great service from this company offering great prices.

I ordered a set of Le Creuset pans on Friday at 15.46.
They were delivered today, Monday at 11.45. Fantastic service. I was kept informed of delivery time slot.
I’m delighted with my purchase, which was considerably cheaper than other online websites.
Would definitely recommend this company

23 augusti 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for the positive review Ann. Happy cooking!

Betygsatt 5 av 5 stjärnor

Excellent service, fantastic company

Without doubt the best service I’ve ever experienced. Bought yesterday dispatched within 15 minutes and arrived at 11:20 next day (today). Super fast and efficient and a good price too.

20 augusti 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for leaving such a positive review Matthew - much appreciated. Bon appetit!

Betygsatt 5 av 5 stjärnor

Very Good Overall.

A fast response to an initial question and first class service thereafter. Good product and good service.

19 augusti 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks for taking the time to leave a review Keith - much appreciated.

Betygsatt 5 av 5 stjärnor

Fast delivery

Fast delivery, very professional.

14 augusti 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks for taking the time to leave a review!

Betygsatt 4 av 5 stjärnor

Not satisfied but its material is good👍

My Experience With Season Made is Nothing Special.My phone cover does not fit on one side.The other three sides are fine, one side is not good.I ordered it with toy but it came with without toy....but its material is too good and I want to replace it with another same cover please or give me my money back. Its a huge request please.

19 juli 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Hello, thank for taking the time to leave a review however we believe this may be for the incorrect retailer. We are Season - we specialise in cookware and we're here to help you equip your kitchen and dining room with exactly what you need and get more from dining at home. We don't sell phone covers or accessories and have no relation to Season Made.

Betygsatt 5 av 5 stjärnor

Fantastic customer service

I have not brought anything from this company before but it won’t be the last time. If I could have given Season Cookshop 10 stars I would have. I had a problem with a dish drainer that I had bought from them a month prior. After email photographs and phone calls from the manager they rapidly sent out a complete replacement. Same issue with second one so they went and checked one in their warehouse. Got the relevant part from it that we needed, packed it really well and it arrived in perfect condition. Job done. Fantastic customer service which is sadly lacking nowadays

16 maj 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for taking the time to leave such a lovely review Jane!

Betygsatt 5 av 5 stjärnor

I would highly recommend Season for excellence

A perfect experience with Season. They were very helpful and my purchases were delivered well packed and quickly. All in all a very easy and pleasant transaction.

9 april 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for taking the time to leave a review! Our teams of cooks and chefs do genuinely care about our customers, so it's always heartwarming when this is acknowledged. Happy cooking!

Betygsatt 5 av 5 stjärnor

Great service

I ordered a set of Le Creuset pots which were due to be released in April but was subsequently advised that there is a delay and they won't be available until later in the year - I was offered a refund or a discount on another item on their website - I chose the refund and it was almost instantly added to my account - impressive communication and service

4 april 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks for being so understanding about the current supply challenges Linda - incredibly nice of you to take the time and leave a review! Jason

Betygsatt 5 av 5 stjärnor

Brilliant Service

I recently contacted Season Cook Shop via email to ask some questions about their kitchen knives. The response was extremely quick and very helpful & so I placed an order via their website for a set of Wusthof kitchen knives. My order arrived very swiftly even though it was delivered in 2 parts due to a couple of items being out of stock & considering the current Covid circumstances. I will definitely buy further products from this company.

16 mars 2021
Omdöme utan inbjudan
Logotyp för Season

Svar från Season

Thanks so much for taking the time Lisa. I'm sure you'll love the Wusthofs are much as we do. Look forward to hearing from you again. Happy cooking!

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