Sea Sense Flip Flops Omdömen 

137
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From website to delivery, everything brilliant and then the joy of opening the box ( which had interesting information) to see my exceptional flip flops. I’m amazed of the cost considering the quality... Se mer

Betygsatt 4 av 5 stjärnor

I have given 4 stars rather than 5 as I have had to return the flip flops which may be entirely my fault rather than the product, I am now waiting for the refund. The communication is excellent, the... Se mer

Betygsatt 4 av 5 stjärnor

Sizing seems to be way off - measuring as they say on the website suggests a size that is at least 2 too small. Service is poor - 3 days with no response to emails. No dispatch email as they cla... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Saw these flip-flops being advertised on Instagram, being somewhat of a flip flop fan and passionate about keeping our oceans clean, I bought a pair. They arrived within 2 days of ordering and I ha... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik
  2. Butik för modeaccessoarer
  3. Modedesigner
  4. Skobutik
  5. Skogrossist

Skrivet av företaget

100% biodegradable and 100% happy feet. We are fed up with plastics. So, we decided to make the most sustainable, eco-friendly product we can for you. Made from natural rubber, our flip flops are comfortable and durable and we use profits from the sale of each pair to collect 500 ocean-bound plastic bottles from some of the most polluted waterways and coastlines in the world.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

137 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(137)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best flip flops in the universe

From website to delivery, everything brilliant and then the joy of opening the box ( which had interesting information) to see my exceptional flip flops. I’m amazed of the cost considering the quality. There trendy, ethical, environmentally friendly, natural and no doubt long lasting

29 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

These are the best

These are the best. I used to wear Havaianas, but I will never go back. These are much more comfortable and support a great cause.

13 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just amazing

The quality of flip flop is outstanding. They feel very well made and are really comfortable! I love the whole mission behind the brand and the fact that these flip flops are not made with plastic is just amazing! Love this brand!

15 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Zero Customer Service

My order 11075 was shipped on November 05, however, I still did not receive it. I sent an email to the company with a question about my package location and received NO response, then I submitted a form through seasenseflipflops.com with the same question and again - NO response. First time I came across a company that simply ignored their customer. What a frustrating experience. I'm very disappointed.

Thank you to Trustpilot who was able to get the response from your company. I do check tracking status but 2 weeks in transit is way too much, that's why I sent you my question about the package location.

Update.
I finally received my order. However, seasenseflipflops.com sent me the wrong size flip flops (I ordered two pairs). Instead of the 291mm length (size UK11) I received the 278mm (size UK8).
There was no size information neither on the shoe box nor on the flip flops, you have to measure them.

The excerpt from the company's Returns Policy: "If you wish to return or exchange your Sea Sense Flip Flops, we must be notified of the product issue within 7 days of the delivery date....". My order was delivered on November 24 and I sent an email to the seasenseflipflops.com about the wrong size and my wish to return them on November 27. NO response. I sent one more email on November 28. NO response. Today is November 30 - still no response from the company.

One more excerpt: "To keep the price of our flip flops down, for returns and exchanges from outside the UK, all costs will be the responsibility of the customer." It means that a customer has to pay for the seasenseflipflops.com mistakes (sending the wrong shoe size).

My advice to future customers who are "from outside the UK'' as I am, think twice before ordering from the seasenseflipflops.com or you may stack with your order, if anything is wrong, without any help.

UPDATE.

The same request: Please stop sharing false information.
Seasenseflipflops.com did not reply to my emails, not a single one. And only after I updated my review and submitted all documentations to Trustpilot I quickly received the very first email from seasenseflipflops.com.

I found the size of the flip flops, it was not clearly seen because of the black color. However, it means that your sizing table is incorrect and misleading, because the size UK11 should be 291mm length, according to your sizing table, but actually it's only 278mm (size UK8). Please see the image I submitted to Trustpilot. You will clearly see the difference.

1 november 2023
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

I’m so sorry you feel you have had a bad experience with us. We have emailed you and have sent the tracking number via email to you as well. Currently showing as “In Transit”. International packages can be delayed due to shipping providers.

https://www.royalmail.com/track-your-item#/tracking-results/RH083171439GB

We hope it gets there very soon, and that they are perfect for you.

UPDATE

Please stop sharing false information.
Your order arrived soon after you left a one star review claiming we had not replied to your emails when we had. We have replied to all of your emails. The size of the flip flops is clearly embossed on the flip flops. We recommend ordering a size larger than your normal flip flops on the product page.

We will issue a refund for you as sadly there has been a break down in communication somewhere.

However, we are disappointed that you have given us a 1-star rating and have described things that aren’t accurate. As you can see from our reviews, our customer service is always praised for being excellent.

All the very best,

Sea Sense Flip Flops Team

Betygsatt 1 av 5 stjärnor

Something wrong with service

Hello, I’m very disappoined because my order n. 10978 whitch I placed on jul 18. 2023 still hasn’t arrived. I contacted you via formular on your website but no response.

18 juli 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

Hi Maria, we have replied to you a couple of times to your email and have today tried our online messaging service to try and resolve this. We hope to get this resolved as soon as possible. The Sea Sense Team

Betygsatt 5 av 5 stjärnor

They always empowering plastics collectors worldwide and encouraging them throughout this plastics pollution crisis

This biodegradable flip flops company has done a lot in transforming lives through by empowering, encouraging collectors and providing them with daily income from the single use plastics they collected. I wish I could be able to rate them unto 10 stars for there wonderful service, Luke the CEO so friendly and always produce something unique for our planet 🤩💚🌳

13 juli 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Comfort

Maybe not relevant for everyone but I struggle with finding flipflops that don't give me blisters and I wore these all week with no problems

3 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Feel good wearing these flip flops…

Feel good wearing these flip flops inside and out.
I love what this company does for the environment and our blue spaces. The flip flops look and feel great too.

27 juni 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

We are so pleased you love them. Thanks so much for helping us keep our oceans plastic-free.

Betygsatt 3 av 5 stjärnor

Great product, but here is the rub...

Update: I have received excellent customer service from Sea Sense, but sadly after trying the replacement pair sent to me, I have experienced the same rubbing issue. Clearly, their flip-flops don't agree with me for whatever reason.

//
I ordered a pair of Seasense flip-flops in June 2023. After a swift delivery, I was initially pleased with my new Flip Flops. Comfy, robust, and good for the planet - what is not to like? Unfortunately, a couple of weeks in, I experienced two separate blisters on two different occasions - both on the inner part of my right foot. I hadn't been walking a very long distance on both occasions, and the flip-flops were not wet. I'm a size 10, and as per the recommendations on the website, I ordered an 11. Normally, I wear minimalist zero drop big toe box shoes, so I'm not sure if this is impacting me at all. Either way, I can't really wear them now due to the discomfort. I'm very disappointed, especially as they were advertised as not prone to rubbing.

21 juni 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

Hi Harry, from the conversation we had it sounds like there was a bit of extra rubber causing the irritation. As the flip flops are hand cut, it sounds like they weren't quite perfect. Hopefully the replacement pair we have sent out will have your feet happy again.

Betygsatt 5 av 5 stjärnor

Comfy and responsible!

Great choice of colours, fast delivery, and a fantastic product. They're very comfy, free of plastic, and the company ethos is really admirable. Highly recommend.

12 maj 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

We are so pleased you love them. Thanks so much for helping us keep our oceans plastic-free.

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish, can't fault Sea Sense whatsoever. They're made from a natural rubber, are more comfortable than havaianas, and you're helping get plastic out of the sea! What's not to like?!

11 maj 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

We are so pleased you love them. Thanks so much for helping us keep our oceans plastic-free.

Betygsatt 5 av 5 stjärnor

I got a pair when they first started

I got a pair when they first started, and they are still going strong. Comfy and still plenty of life in them and they are worn constantly. Def recomend them
Frank Western Australia

1 maj 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

We are so pleased you love them. Thanks so much for helping us keep our oceans plastic-free.

Betygsatt 5 av 5 stjärnor

Super quick delivery and the flip flops…

Super quick delivery and the flip flops are really comfortable

5 april 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

We are so pleased you love them. Thanks so much for helping us keep our oceans plastic-free.

Betygsatt 5 av 5 stjärnor

These are so nice and sturdy and thick

These are so nice and sturdy and thick, definitely will last a long time and are really comfy. Customer service went above and bring to make sure I got the right size and they fit perfectly.

20 mars 2023
Omdöme utan inbjudan
Logotyp för Sea Sense Flip Flops

Svar från Sea Sense Flip Flops

We are so pleased you love them. Thanks so much for helping us keep our oceans plastic-free.

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