Sean Doyle Windows Omdömen 

This used to be a good company, but not any more. Following on from my earlier review over waiting well over a year for repair work to be done, I was contacted by their rep, and asked to remove my bad review. I said I would once work was done, they called to me in March, and said they would have to call back. Surprise surprise I'm still waiting. There's also 3 windows where the gas has escaped, which I'm still waiting on. That's 19mths I waiting, winter coming again, with more wet and windy whistling through my door. Please keep away and go with a company that looks after their customers, not leave them for nearly 2 years, like me

Overall the windows are lovely but the back door glazing was incorrect. Issue was reported before the door was even fitted. I was told it's an easy fix. 3 months later I'm still waiting. Sent over 50 emails and many phone calls. Someone finally arrived but with the wrong glazing again. Try as a might , I just can't get anyone to respond. Very poor customer service.

I rarely write reviews, but I feel extremely let down by Sean Doyle Windows. I had my back door installed in March, only to discover it opens inward instead of outward — a mistake their own sales representative admitted was due to an internal error. They promised a replacement, but when the installer arrived in April, he couldn’t proceed because the frames hadn’t been correctly prepared.

To make matters worse, I also reported an issue with my front door panel (moisture inside the double glazing), which the installer confirmed was a manufacturing fault that needed replacing. This, too, has not been resolved.

What’s most frustrating is the total lack of communication. I’ve been calling their office for over three weeks, and every time I’m told the service department will call me back — no one ever does. I’m now stuck, unable to reinstall my alarm system due to the incorrect door, and the delay is both costly and stressful.

This level of service is simply unacceptable. I expected better from a company with their reputation, and I hope they take accountability and resolve this soon.

Agree with the other negative reviews here, please do your research and do not go with this company!!
When doing a house renovation, I got quotes from 3 separate companies for windows and doors, Sean Doyle Window were by far the most expensive but my sales rep reassured that their quality was far superior, and I really liked the style of windows and doors they offered so I decided to go with them.

After confirmation and paying the full amount up front (something I hugely regret now) I was given an installation date for everything which I then gave to my builder and works were scheduled around this date - the date came around and I heard nothing, tried to call my rep and couldn’t reach him, eventually he did call me back a few days later saying that date was only ever a very rough date – I’ve no issue with things being delayed but the communication from them as a company is just awful – as other people here have said, once you pay the full amount they don’t answer their phones to you.

When the doors and windows were finally fitted was when the problems really started – the door from the very start was not right, it was catching at the top on the frame and when fully opened the door was getting marked – I called to let them know, at the time it was builders’ holidays so they told me I wouldn’t get a response for two weeks and to call back. A couple of days later that door jammed and wouldn’t open at all, I called again as it was a bit of an emergency now as we couldn’t access our house, this time I was told someone would call me back and they never did. I followed up again a few times and eventually they sent someone out to look at it – since then the door has jammed 5 more times and won’t open and each time I’ve been told a different excuse, the first time it was that it was the way I was standing when unlocking it up until the last time I called in December when it happened again and I was told it was due to the heating being turned on and the door swelling…. It happened again on Saturday and when I called, I was told those type of doors can take two people to open – I’ve now called everyday this week and have also requested a new door as the one installed is clearly faulty and still no one has gotten back to me and we are still not able to open our front door.

To anyone looking into getting windows / doors please go with another supplier and save yourself the stress of dealing with this awful company – one top of it all the staff are all incredibly rude, I’m now looking into legal advice to see if I can get them to replace the door as I really don’t know what else to do at this stage.

Hi, I have been trying for a number of weeks just to obtain a quotation. After numerous phone calls and submitting a request for same on the website, it has been proving fruitless. I have also rang both the offices in Roscommon and Tullamore but both phone calls rang out !