it feels like a total scam
I placed an order meant to be delivered to Stockholm, but made a typo in my email address during checkout. Since then, it has been an absolute nightmare trying to get any support.
I have sent multiple emails and direct messages on Instagram explaining the issue, asking for my tracking number so I can locate my package. I have been completely ignored on all channels. Out of desperation, I even left comments on their Instagram posts, which they also ignored.
The package should have arrived, but I have received zero updates, zero support, and no product. Ignoring paying customers who are trying to correct a simple contact error is completely unacceptable. At this point, it feels like a total scam.
I expect an immediate response with my tracking details or a full refund. Do not buy from this company if you expect basic customer support.
