Unacceptable and Unprofessional
I paid a $500 deposit to Zayan Rayyan, who introduced himself as a Senior Writing and Publishing Consultant for Scribble Ghostwriters, to begin editing on a book I had written. They were supposed to guide me through the writing and publishing process, but the service I received was far from professional.
They were supposed to edit my book for me, but Lydia and her team delivered extremely unprofessional work. The editing showed a lack of credibility, care, and accuracy. The mistakes were excessive, and the quality was nowhere near what a professional service should provide. This was very disappointing.
When I pointed out errors, the responsibility was often shifted back onto me instead of being corrected. I ultimately had to edit and correct the mistakes myself just to prepare the book for self-publishing.
I also worked with Ruth, and both Lydia and Ruth repeatedly pressured me to purchase a $1,750 website package that I did not request and clearly declined multiple times. In addition, they kept sending me website logos even after I clearly told them I was not interested.
Despite requesting no further contact, I continued receiving unwanted calls and messages from Drew who kept trying to sell me additional marketing services regarding this company.
Multiple deadlines were missed, including November 9, and based on ongoing delays, it became clear that the December 15 deadline would not be met either.
Recently, when attempting to access the client portal, the page goes blank or displays an “unauthorized to use” message, preventing me from seeing my project or communicating with the team.
I am filing this complaint because the services I paid for were not delivered, the work was unprofessional, and the conduct of several representatives was misleading, high-pressure, and unacceptable. As of today I cannot reach them via email, and this company has supposedly been working with me since September. Darlene was also involved, and she was not the best communicator either, as many of her responses were delayed.








