Sofia was excellent. Renting property can be quite a challenge and Sofia went above and beyond to make sure the process was as painless as possible
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Plats
Byt plats38 Market Square, OX28 6AL Witney, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Owen Thomas has been brilliant throughout the purchase. Great communication, knowledgeable, friendly and professional. From the first viewing to exchange, he dealt with everything quickly and expert... Se mer
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If I could give negative numbers I would! Still waiting for my deposit, holding deposit and months rent - which was paid upon signing....only to have them break contract ON the day we were moving in... Se mer
Företaget har svarat
Sophie worked tirelessly to market and promote my rental property. She kept me up to date with enquiries and viewings and answered my questions promptly. Sophie supported me with the end of tenancy re... Se mer
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Företagsinformation
Om scottfraser - Witney
Skrivet av företaget
Founded in 1998, scottfraser is a comprehensive estate and letting agents covering Oxford and the surrounding villages.
Book a FREE valuation
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure scottfraser customers can get everything they need under one roof.
Skrivet av företaget
Straightforward, personal service
Whether buying, selling, letting or renting with us, expect the highest service standards.
We pride ourselves on being experts in our field, providing innovative service and transparent advice to our clients. We know the local markets, having sold and let across Oxfordshire for over 25 years. This local expertise and our high-class service give us the edge. Discover our personal approach to your property goals.
Kontaktuppgifter
38 Market Square, OX28 6AL, Witney, Storbritannien
Local experts in Oxfordshire
4,5
Utmärkt
47 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best property agency
Having had the worst experience with other property agencies, my experience with Scottfraser was so professional and customer orientated. Having had limited time to leave my previous house, thanks and gratitude goes to Sofia and the team that were involved during house search. I am so happy with the apartment.I will continue recommending your services a thousand times. Thanks once again for your support.
15 januari 2026
Omdöme utan inbjudan
Highly recommended
Sofia was excellent. Renting property can be quite a challenge and Sofia went above and beyond to make sure the process was as painless as possible
20 februari 2026
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Ian Baxter
We greatly appreciate your 5-star review and the time you took to share your experience with Sofia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
sofia and the team 5 star from start to…
sofia and the team 5 star from start to finish
2 mars 2026
Omdöme utan inbjudan
Owen Thomas was brilliant
Owen Thomas has been brilliant throughout the purchase. Great communication, knowledgeable, friendly and professional. From the first viewing to exchange, he dealt with everything quickly and expertly. We would thoroughly recommend Owen and Scott Fraser.
24 februari 2026
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Rosalyn Lewis
We greatly appreciate your 5-star review and the time you took to share your experience with Owen. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Massive thank you to Sofia at Scott…
Massive thank you to Sofia at Scott Fraser, Witney! She has been a massive help in my transition of moving house.
From the start, everything has been handled quickly and efficiently and I couldn’t ask for a better experience as a tenant. Thank you!
19 januari 2026
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Bdhf We greatly appreciate your 5-star review and the time you took to share your experience with Sofia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Faultless! If I could give 10* I would
Samantha and Sofia from the Lettings in Witney have been absolutely fantastic. Cannot fault anything. Was a completely smooth transition and took all the stress of moving away from me! Couldn’t recommend higher!
7 november 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Charlotte Wright We greatly appreciate your 5-star review and the time you took to share your experience with Samantha and Sofia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you to Scottfraser
Scottfraser made the whole process of renting our new home straightforward and enabled us to move within a very short time. We are so grateful to Sofia Wilkins at the Witney office for being brilliant in bringing everything together for us. Thank you again!
17 oktober 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Andrew We greatly appreciate your 5-star review and the time you took to share your experience with Sofia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Unprofessionalism
We were scheduled to have a viewing today at 10:00 on the 16th August. We called the agency to tell them we’re on our way and called them once we’d arrived, only to be told different stories.
First we were told there was no scheduled viewing booked for us. Then we were told the booking was actually scheduled for 12:30. Which we didn’t mind because we would’ve spent time in the city while waiting. WE THEN RECEIVED A CALL STATING THAT THE CURRENT TENANTS ARE ON HOLIDAY AND THE AGENT DOES NOT HAVE KEYS FOR THE HOUSE, FOR A VIEWING TO TAKE PLACE.
I’m sorry but this is very unprofessional and inconsiderate of our time. We drove all the way from Worcester. I’m at a loss for words. I won’t mention the names of the people involved because I believe we all make mistakes, however I needed to vent about this because I’m very annoyed.
The lady on the phone was lovely, apologised, and promised we’d get called on Monday to reschedule…
16 augusti 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Lihle Espoir, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team
All clear and straightforward with good…
All clear and straightforward with good communication. Thanks in particular to Sofia and Samantha.
21 juli 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Peter Ker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Sophia was amazing
Sophia was amazing, very patient and made the process easy
18 juli 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Five stars
Sophie has helped me throughout the renting process. She is very efficient and has got the patience to guide me all the way. So thank you very much for your assistance!
16 juli 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Shu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Having moved every year for the past…
Having moved every year for the past ten years, I am thoroughly impressed and blown away by the service Scott Fraser provided. In particular, Sofia Wilkins from Witney branch who has been amazing throughout this whole process. They are responsive, considerate and goes above and beyond to be inform and support as much as possible. Having Sofia as our point of contact has made this move seamless, stress free and an enjoyable experience. She always responded quickly and even with things she did not readily know answer to, was helpful in liasing with landlords and finding information as efficiently as possible. She and the team went above and beyond whenever possible and has been accomodating consistently. We are very happy with the service Scott Fraser has provided and would highly recommend them to anyone looking for properties and rentals. Thank you Sofia and team for all your help and support.
7 juli 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Ann P Parampil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
If I could give negative numbers I…
If I could give negative numbers I would!
Still waiting for my deposit, holding deposit and months rent - which was paid upon signing....only to have them break contract ON the day we were moving in.
They made excuses and denied it was their fault, blaming landlord and goodlord...even though they offered us a contract and took our money, knowing full and well the landlord hadn't agreed.
29 maj 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Eszayo Studio
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Svar från scottfraser - Witney
Dear Mr Williamson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Thank you
Id like to say thank you to the letting team at Witney, who found tenants for my flat within a week of commencing the management of my property.
Professional, efficient and friendly.
20 december 2024
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Mrs Barnes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Great service by Sophie at ScottFraser…
Great service by Sophie at ScottFraser in Witney. Very helpful and easy to deal with and we can't wait to move into our new rental home.
30 januari 2025
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Bradley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!
Many thanks
Customer Care Team
Thank you Sophie and team at Scott…
Thank you Sophie and team at Scott Fraser in Witney. Communication has been excellent. We appreciated the time and effort spent for being a tenant.
3 december 2024
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Will
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie and the team a 5 star rating!
Many thanks
Customer Care Team
Great Service…Scott Fraser Witney
I was very impressed by the service I received from Scott Fraser, Witney branch.The staff working in that branch were truly helpful,polite and had great customer care.A big thank you to Sophie Watts for helping me with the whole process of moving into my new home,she went above and beyond and I would truly recommend them to anyone in search for property.
5 december 2024
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear LumbidzaniDUDUNleya
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie and the team a 5 star rating!
Many thanks
Customer Care Team
Sophie was absolutely amazing she…
Sophie was absolutely amazing she helped me through every step of the process
3 december 2024
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Ben
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!
Many thanks
Customer Care Team
Great service
Great service. Sophie was very helpful and responsive. Would definitely recommend.
5 november 2024
Omdöme utan inbjudan
Svar från scottfraser - Witney
Dear Emily
We are very happy Sophie has provide you with a positive customer experience.
Kind regards
Customer Care Team
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