Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

WORDS CANT BE TAKEN BACK ...... well my answer to that is Dont cause it in the first place Scopes lack of proper Mods causes certain individals to post how ever they feel free to do so No im sorry peo... Se mer

Betygsatt 1 av 5 stjärnor

This charity needs investigating by the ico for the sickening behaviour and treatment disabled people are subjected to . Please do not use the charity for help or support you will not get it you will... Se mer

Betygsatt 1 av 5 stjärnor

Full of dangerous trolls on the forum who do nothing but make fun of members disabilities. Mods/Staff do nothing apart from close/hide threads. Very toxic environment

Betygsatt 5 av 5 stjärnor

I have been forum user since January 2025, and I don't recognise some of the negative comments, a few of which sound very bitter. No online community can be 100% disagreement free, but in my experie... Se mer

Företagsinformation

  1. Välgörenhetsorganisation
  2. Ideell förening

Skrivet av företaget

Trustpilot account for our charity services, such as our Helpline, Energy Support, and Employment Support for disabled people.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 4 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,3

Alla omdömen

(102)

31 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Lost my job

Lost my job, contacted these for help, they sent me a carbon monoxide detector, not quite what I was hoping for, dont waste your time

18 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

In it for themselves!

Do not trust this charity! In it for themselves!
I had someone from Scope knock at my door today, he was polite at first and introduced himself then explained about the charity.
I explained that I wasn't able to support at that moment and the guy replied with "The more you put in the more commission I get, I want to buy stuff for my kids". After this he said no more about the charity, I politely said again that I couldn't support but the guy kept on and on about different ways I could pay and how he would get more commission. After firmly saying "No" The guy tutted and shrugged his shoulders before storming off down the road.
In the seven years I've lived in this area I've had a lot of charity callers but never from a charity called scope. Now out the blue just weeks before Christmas someone turns up and only talks about the charity for two minutes then spends five minutes on how he will get extra commission?! It's supposed to be a charity!! Or is it really a charity?? It's clear you are trying to scam people, get a life and real job or I will call the police!

15 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please stop coming to my door…

Please stop coming to my door canvassing.

I don't donate to random charities I have no background on, and now you're turning up at my door despite the no cold callers sign.

This is actually bordering an offense, as the sign explicitly states removal of implied right of access.

9 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Scope

Disgusting Wellingbirough store told me to me to leave the the shop just because they wanted close the shop was before 5 o'clock but l was waiting for my mother the the manager is a miserable sod

13 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ungrateful member of staff - Kenilworth

I dropped off donations today at the Kenilworth shop. The man at the counter didn’t even look up (was busy drawing lines on a piece of paper with a ruler) when I asked where he wanted the donations. He just replied with ‘put them there on the floor’. No please or thank you. Just rude.

30 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A Disability Forum that is Delusional and Judgemental…

A disability forum that is delusional and judgemental.
Where points are used as a weapon, yet the very members that employ this method to chastise others object when it is done to them.

Criticism and opinions are not allowed on the forum.
Serious discussion are allowed to be hijacked and trivialised and when the original poster tries to get the thread back on track they are attacked and so the thread is closed down.
The moderators are not looking for new ideas or suggestions as to how the forum could be run better. It is run their way with no input from the members that actually use the forum.

The forum operates a 'three strikes and you are out' policy. We are led to believe strikes are not given lightly, but I would suggest this is not the case as some are given within a couple of minutes of a member posting. Strikes are forever and do not expire after 90 days as other forums do.
The strikes decision is final.

The forum does not have enough staff to operate properly and some members looking for support are missed.
Not the friendly, supportive forum you might expect from a disability forum.

3 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Scope

I have bought a few things of the Scope EBay site and was very impressed the items are well described and packaged with a reasonable p&p and they are posted asap with notifications as well keeping me informed a pleasure to do business with and highly recommended
Thank you.

2 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking behaviour

Walked into the Leamington Spa branch
this morning Wed 3rd Sept
The shop was well stocked, clean and tidy.
It's a shame I can't say that about the assistant behind the checkout..
She was more interested texting on her mobile.
She didn't have any interaction with the customers.
After she had finished texting on her phone. She then decided to roll a cigarette in front of the customers.
This isn't the behavior I would expect in any retail shop.

3 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best charity shop in my area.

Best charity shop in my area.
How can people give a negative review to a charity shop?
You pays your money, you take your chances.
Do people really grumble or even try to return items???
This country really does need to have a word with itself.

23 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently bought a golf putter from…

I recently bought a golf putter from Scope charity shop on ebay. The putter was in perfect condition when it finally arrived.
The scope charity shop are great seller's to deal with and are in my opinion highly recommended.
The only issue was delayed delivery. Not the seller's fault but Royal mail who failed their own delivery time.
Scope charity shop. Absolutely the best.

9 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very bizarre undercurrent on Scopes…

Very bizarre undercurrent on Scopes online community...
Basically, an echo-chamber, and if you raise inconsistencies or even remotely challenge the zeitgeist, you're dogpiled with snide comments..

If I'm honest, I find many of the online community to be very manipulative, as often they shoot themselves in the foot when they slip up and disclose "what are you doing today"... some will say "bike ride" " cooking a nice large sunday roast" etcetra... Now all these things would mean they would never receive the care element of Pip...but the very same people pre- & post comments aforementioned, later go onto state how incapable they are.. Its hard to bite ones tongue when these obvious discrepancies crop up..

And the oddest thing is, its almost like an unwritten rule that theses matters should never be brought up!

THB, the online community is great for general information, but the clicky, often contradicting zeigeist of the community ruins the experience..

Maybe you have to be a specific type of person to enjoy the community.

3 april 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

POWER HUNGRY ADMINS!

POWER HUNGRY ADMINS!

My experience with Scope is on their website, its incredibly far left leaning and IF any of your comments are even the remotest of sarcastic to someone who said your post was "rubbish and hearsay" then your comment is removed.

Scope's idea of helping the disabled or people in need is fantastic and works a lot of the time, BUT to spend my time helping keep their forum active to have my comment removed over something so trivial is pretty much childish of the admins.

On social media I used to run as the only admin for large scale groups (60k+ subs) so I have some idea of the typical "Do's and Dont's" but I find the admins are power mad and too stuck in their little world.

In fact someone I know messaged me two months ago and he had been talking with someone on Scope's site and had his rather long reply 'deleted' even though it had no bad words or aggression? what those admins are doing is themselves stressing out members who suffer with mental health by removing justified replies with unjustified admin reasons?

The charity needs to get a new set of admins or/and rules.

30 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Considering the shop is for the benefit…

Considering the shop is for the benefit of the disabled it’s extremely inaccessible & badly laid out. Have donated twice recently with not so much as a thank you from the curly haired boy on the till or any kind of acknowledgment at all.

10 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where’s the service…

I was given a number by step change which sounded promising and it’s like earth reaching mars I feel in terms of them answering their phone line. Its border line ridiculous in my opinion I’ve rang back twice (both with lengthily waiting, this one being over 29 minutes and counting), it’s ridiculous. The website prompt says it all I feel, are they really ready to assist when they are making an excuse on their website and it seemingly being about remote communication. How can it be justified a scope CEO was rumoured to of being paid £150,000 a year I suspect. Perhaps a CEO needs to be on the frontline to sort this out or perhaps or perhaps a more specific individual with a responsibility to monitor service delivery for example (possibility not fact) who may be on a salary to.

Now look I’m sure scope do good, but it makes me wonder where the proceeds from potentially my donated goods really would end up in the sense im a bit reluctant to donate and boy I am under no illusion high salaries (my opinion) for senior people are not occurring in charities other than scope.

4 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scope charity shop Wakefield is so…

Scope charity shop Wakefield is so expensive, the Christmas trees were more expensive than new ones in Asda.
I saw a jacket in window for weeks then it went on shop floor been there weeks 😳 saw a jumper with hole in it £12 . Drop the prices and you will sell more. I see lots of things but would not pay the price...far too much for a charity shop.

14 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely disappointed homeless

I have applied for housing with scope. I was given great hope on a home to live in.
Unfortunately for me Scope have decided to go on Christmas leave a week early so I am homeless until they return from holidays next year.
I am very disappointed that I am not important enough to help before Christmas but the employees can enjoy a home and food while I'm homeless on NDIS and a week from Christmas they have left me stranded.

13 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous forum

I have found this forum to be of great benefit to myself tbh and I would describe myself as mainly a watcher whom sometimes posts for advice which is always given and much appreciated 👏

I think what's happening here is a disgruntled ex member is spouting utter rubbish, they certainly have shown their true colours both here and on the scope forum. It's just unfortunate that some may believe such lies.

I wouldn't be the least bit surprised if the latest negative reviews were made by this one person!

23 september 2024
Omdöme utan inbjudan

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