Scicon Sports Omdömen 98

I had a problem with my glasses and I had to claim for the warranty. Sara T., from customer service has been extremely efficient to find a solution to my case. I do highly recommend Scicon eyewear.

Wonderful service
I was using the previous aero comfort bike case but no longer suitable for “thru the axe “ wheels system; so I had to upgrade to the aerocomfort v3 to travel the following week for a race.
After I put the order and contacted the client team to ask them to their best to deliver my case on time. The bag arrived on time and I received very prompt reply by email from the client service.
Super attention to client

Aeroscope Brille ist vom Helm gerutscht und der Bügel abgebrochen. Hatte die Brille knapp 9 Monate. Scicon-Kundendienst angeschrieben und nach 3 Tagen hatte ich kostenlosen Ersatz des ganzen Rahmens im Briefkasten. Top!!

Really great experience with Scicon Sports. I had an issue with my glasses that wasn’t covered under warranty, but their team was able to find a solution.

Everything was handled quickly and smoothly, and communication was easy and friendly the whole time.

You can tell they actually care about their customers, which I really appreciate. Would definitely recommend.

Got the glasses and should I mention that those are th very best I’ve been use so far. I wanted to get smth different quality wise, and I found the right product to buy. The way it fits your face is amazing, you don’t actually feel it, except that the sun doesn’t bother you at all either wind does. I’m glad that I went for it and I’m sure a returning customer in the future

Excellent and flexible service even when there were difficulties.

Highly recommended

Zeer vriendelijk en behulpzaam.
Brillen zijn van uitstekende kwaliteit!

I had an excellent experience with SCICON customer support, especially with Sharoon, who handled my case outstandingly.

After my very first flight with the AeroComfort TT 3.0, one of the welded structural tubes unexpectedly failed. Naturally, I was concerned, especially since my bike is high-value and I had a return flight scheduled shortly after.

I contacted SCICON early in the morning, and Sharoon responded immediately. She was professional, efficient, and extremely helpful throughout the entire process. A replacement part was arranged right away and shipped express to Marbella – the very next afternoon it was already waiting for me at my hotel.

What stood out most was how smoothly and seriously the situation was handled – clear communication, fast action, and genuine care for resolving the issue.

Big thanks again to Sharoon and the SCICON team for the excellent support.

Réactivité et ponctualité dans le service d'après vente concernant le remplacement de verre pour lunettes aeroshade. MAIS SURTOUT, amabilité et complaisance de la part de mon interlocutrice durant le traitement de mon dossier de remplacent de verre bleu. SCICON est sûrement une marque à recommander tant pour la qualité de ses produits que pour son service après vente!

Great ESSENTIALS CYCLING KIT RACE DAY RAIN BAG and great Scicon Sports customer care support

J'ai contacté le site car en pliant pour ranger ma paire de lunettes édition spéciale champion du monde, la branche de la lunette c'est cassé.
Ont m'a demandé de bien vouloir faire des photos et joindre la facture d'achat ( la paire de lunette avait 9 mois).
J'ai étais recontacte par une agréable personne qui m'a proposé de m'envoyer en garantie une autre monture.
3 jours après, j'avais déjà reçu ma nouvelle monture.
SAV au top et la personne qui c'est occupé de moi par mail très gentille et au top aussi.
Je les recommande vivement il sont au top.

Great customer service, fast and helpful communication. Very fast delivery of goods.

Have used Scicon bike bags (aerocomfort series) for a while now, never had any issues with damage or problems during these years. contacted Scicon support prior to upgrade to a new Aerocomfort tri bag. excellent & quick service. very helpful and swift response during the process.
for those never used these bags they are easy to pack ,light weight & good quality

Bought the gravel bike bag for travel. Fork mount was improperly welded and broke in transit causing carbon fork damage. Company said they will replace the mount but not do anything about the fork. Provide a shitty product that damages the bike and take no responsibility. Avoid.

On reconnait la qualité d'une marque à son service client, et je tiens à féliciter Scicon pour leur service client tout simplement exceptionnel ! Après des longs services rendus, mes lunettes se sont cassées en pleine course, et les équipes de Scicon m'ont envoyés des pièces de rechange très rapidement. Je remercie encore Laura pour son aide et sa réactivité, vous êtes top !!!

Réactivité et efficace concernant le service client

Produtos fabulosos, e apoio ao cliente fenomenal. Comprei 2 pares de óculos e são fantásticos. Não tenho nada negativo a apontar , recomendo sem qualquer dúvida a SciconSports ☺️.

EL servicio ha sido fantastico,desde la primera llamada me atendieron genial,y al dia siguiente tenia la montura en mi casa.
Trato de 10.

Great customer service - I order a road bike bag and tried it for the first time 5 months Agus ordering. My bike did not fit and customer service handled the return for free and sent me the gravel bike bag as a replacement. Bags look great, come with lots of accessories to ensure the bike is protected.

Prodotti di qualità molto elevata, per materiali, fattura e rifinitura. Posso dir questo per borsa bici aeroconfort road e accessori della stessa, borsa abbigliamento bici ed occhiali. Di analogo livello di qualità il post vendita ed il servizio clienti, prontissimo a rispondere e soddisfare al meglio le esigenze. Consigliatissima!