First time purchase, always sketchy about fragrance sites I’ve never heard of but decided to try it out based on trust pilot reviews. Product was shipped next business day and packaged securely. Item... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I realize these products are not being made anymore which accounts for the higher price. I wish I could have ordered more than one but it wouldn't let me. Shipping was rather high too. Product was... Se mer
I ordered a hand soap 3 pack. I got a personal email a few days later saying that one of the bottles was damaged, but they could replace it with another style or I could cancel the order. I opted to h... Se mer
I ordered, was charged for my order and never received the order. I’ve reached out in the Facebook Marketplace three times (where I initiated the order) with only an initial response but no follow up... Se mer
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Företagsinformation
Skrivet av företaget
ScentGiant was created by a father and son duo's passion for great scented products curated by our devoted team, offered at impeccable prices.
Kontaktuppgifter
Richardson, USA
- 1-877-511-4405
- info@scentgiant.com
- scentgiant.com
Very Poor Customer Service – No Updates on My Order
I placed an order with ScentGiant and was expecting at least some communication regarding my purchase. However, despite sending multiple emails, I did not receive any update on my order for an entire week. The lack of response and poor customer service is very disappointing. Until now, I have no updates and don’t know anything about my order. If a company is selling products online, they should at least provide timely updates and be responsive to customer inquiries. I wouldn’t recommend ordering from them if you expect clear communication and good service.
12 mars 2025
Service was very fast and professional
Service was very fast and professional. Products were in superb condition also.
22 december 2024
Love this air freshener
I realize these products are not being made anymore which accounts for the higher price. I wish I could have ordered more than one but it wouldn't let me. Shipping was rather high too. Product was received in good condition and well packaged.
25 augusti 2024
Very slow shipping
The website says orders are processed in 1-2 business days but I didn’t get a tracking number for a full week. My package still hasn’t arrived. They did reach out and apologize after I emailed twice.
13 augusti 2024
Will buy again
First time purchase, always sketchy about fragrance sites I’ve never heard of but decided to try it out based on trust pilot reviews. Product was shipped next business day and packaged securely. Item was legit. I won’t hesitate to purchase again!
13 juli 2024
Happy Customer
I received the candles in great condition and I am so happy you guys had in stock these great smelling candles.
20 juni 2024
Great deal and great shipping time
12 maj 2024
Had what I wanted and credited me when…
Had what I wanted and credited me when they couldn't fulfill the whole order.
19 april 2024
Timely processing and delivery and…
Timely processing and delivery and communications, good packaging.
16 mars 2024
Although the product I wanted was no…
Although the product I wanted was no longer available, ScentGiant customer service was quick to inform me and issue a refund.
16 februari 2024
Communication was great
Communication was great, packaging was great and I received my purchase quickly. I’m very pleased!
2 november 2023
Good Service
I had an issue with my delivery and emailed them and they were super helpful and resolved my issue quickly !
19 oktober 2023
Omdöme utan inbjudan
I ordered a hand soap 3 pack
I ordered a hand soap 3 pack. I got a personal email a few days later saying that one of the bottles was damaged, but they could replace it with another style or I could cancel the order. I opted to have the replacement, and the package was here a couple days later. Great product, too, and pretty!
8 februari 2023
Would have given another star however…
Would have given another star however all 4 bottles have globs of glue that I cannot get off. Kind of ruins the aesthetics when placed out for guests to use.
7 februari 2023
So glad my favorite candle was…
So glad my favorite candle was available. Ordering was quick and easy. Delivery was speedy was carefully packaged
6 februari 2023
Packaged well delivered nicely
4 januari 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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