ScentBox, Inc. Omdömen 315

Such an amazing company, amazing sense, great quality love the applicator that it comes with

The scents I've received thus far have been premium. However the shipping time is outrageous. Not sure yet if the scents are worth waiting for or if I should try another site.

GOT MY PACKAGE IN GLASS SPLINTERS. broken in pieces.

The absolute best place to sample what would otherwise be very expensive perfume. Love them! You get your moneys worth and can keep yourself from spending and not being able to return later. I have been with them for over 2 years!

I was gifted a ScentBox 6 month package and so far I’ve had a I’ve ‘Scent-sational adventure’. It’s a great way to try different perfumes. The little atomisers have been delivered on time and the colours are lovely. Customer service is good, this month I had a small issue trying to select my choice of perfume, (I input my choice for March, inadvertently selecting it twice for it to show on April’s calendar too. I couldn’t find a way of deleting it so refreshed the page resulting in not being able to access the March calendar at all. I Emailed ScentBox Sunday asking them to amend and confirmed my choice of sample. I received a friendly response well within 24 hours, explaining I had been late submitting my choice and that the ‘default’ sample had already been dispatched, however as a goodwill gesture, they are also sending me my choice for this month. So overall I’m really happy with ScentBox customer service and all the perfumes I’ve had so far .

Do NOT recommend. Its literally all talk & bogus. You cannot cancel anytime. Its a hassle for one. No one will email you back. No one will return your call. I had to cancel and get a new card to avoid all further transactions be done. Do NOT do it!

The presentation was wonderful and the scent I ordered was excellent. I received it as a gift. I highly recommend this service as a gift that keeps on giving monthly.
I look forward already for my next scent.

I am so glad I could finally try this as I'm in UK.. I got my first one and I absolutely love it . Everything was just so perfect.. it came in lovely package and I can't wait to get my next one .. thankyou scentbox I love it 💖💖

The customer service was resistant at first but if you just explain your situation, they’ll accommodate. I got confused about the fragrance selection for 3 (you have to choose the three you want for your month across calendar 1, 2, and 3, don’t just put all of them in calendar 1!) and they sent me the other two because I didn’t have time to exchange.

Always on time. Great scents that last at least a month. Reasonable pricing. Great customer service also. My delivery got stolen they sent a replacement for free. A++

I'm a single mother and I have never had any opportunity to purchase a wonderful perfume!! The cost of these allow me to experience the smells that I wouldn't have gotten to experience!!

Scentbox shipping is ass. Today is March 5, 2026. I still have not received my February scent. They literally bill you 7 days before they ship. So bill the 7th ship the 14th. Had to cancel would never recommend this service to anyone.

I’ve been pleased with the quality of fragrances as well as the authenticity. Customer service responded quickly to my address issue and made things as seamless as possible.

The website isn’t user-friendly. Changing account or order details, especially cancelling something, is unnecessarily difficult, which is why I had to email to cancel my subscription just two weeks after my first order.

They replied quickly, but refunded my initial order without me asking, and the amount was 68p short with no explanation. I avoided the back and forth for such small amount, but still...

It’s a nice concept, but poorly executed in my opinion.

HOW EASY IT WAS TO CHOOSE FROM THE DIFFERENT FRAGRANCES AND PLACE MY ORDERS.

I received a subscription to ScentBox as a gift from a friend, and I can't say I'm very impressed.
For starters, the fragrances come in opaque atomizers, so it's impossible to tell exactly how much you are getting in each sampler without breaking the container open. Frankly, it doesn't appear to me to be much more than you get in the tiny sample vials that are given away for free at the better department stores, or available for $2 or $3 at online perfume retailers.
And even though ScentBox may have a lot of choices, it's just a small fraction of the total number of designer fragrances on the market, so you're limited to the fragrances they happen to carry.
If I wanted to get someone a fragrance as a gift, I would just give them a gift certificate to Sephora, Neiman Marcus or even TJ Maxx.

The best of the best! I got Prada Luna Rosa black and YSL Myself The first order and it was phenomenal! Much better than all the other competitors as well!!

Great way to test out expensive scents at a low price. Also, better price than their competitors. Came quick. Giggity.

Ohhh man! What can I say, nothing but compliments. I can’t wait for my next fragrance. Thanks for the experience. I feel like a ladies man. lol

Very friendly, helpful and kind!