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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My daughter gave me this for my birthday last year as she said I was constantly sick. My work sees me engaging with multiple people every day lots of travel sometimes not enough sleep and get r... Se mer

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Betygsatt 1 av 5 stjärnor

I have been waiting for my package from this company for over a month now.. apparently it was held up in customs and still is. Fed-ex called me saying that the contacted the company to be sent proof t... Se mer

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Betygsatt 1 av 5 stjärnor

Product didn’t work for me (but not to say it won’t work for others) My negative review is for their satisfaction guarantee. Don’t buy the larger bottle if you’re not sure, they won’t give you a r... Se mer

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Betygsatt 1 av 5 stjärnor

Came here to check reviews but will not go ahead with planned purchase, the Savvy touch person in charge of repying to reviews on here is rude, so much for customer service. I don't plan on being tr... Se mer

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Företagsinformation

  1. Kosmetika

Skrivet av företaget

A proudly New Zealand family owned business. Developers of 100% natural & naturally based products. Home to the now world famous Rocket Fuel. Our Skin Smoothie so hydrating its "rude" to call it a moisturiser. Our Mango Butter Sunscreen is it a sunscreen that moisturisers or a moisturiser with a sunscreen. Just some of the amazing products. We also offer a 100% money back guarantee if you are not satisfied with the results. Cant get much better


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

46 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I've had the pleasure of collaborating…

I've had the pleasure of collaborating with the team at Savvy Touch, and I can confidently say their dedication to quality and natural wellness is unmatched. From their humble beginnings in a garage to becoming a global leader, the growth of this family-owned business is a true success story. Savvy Steve and Linsey's passion for creating products that are not only safe but effective shines through in everything they do.

The company's commitment to using only 100% natural ingredients is one of the many reasons their products have earned the trust of so many. Whether it's their iconic Rocket Fuel or the soothing Skin Smoothie, it's clear that Savvy Touch is all about offering genuine, thoughtful solutions. Working with a brand that values authenticity and customer well-being so deeply has been a refreshing experience. I can't wait to see what they'll do next!

28 april 2025
Omdöme utan inbjudan
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Svar från Savvytouch

Hi Nick Big thanks for the amazing feedback & support. We cant do what we do without it & it is greatly appreciated. Savvy Fam

Betygsatt 2 av 5 stjärnor

Starts off well but soon becomes less effective

Bought the product, initial use it seemed to really open up the air ways but found it lasts on a short amount of time, 10 minutes maybe. I have found over time it's less effective and the length of time it lasts also seems to diminish. Great idea but I couldn't justify the price for the effect it gives, especially after a few days use where it now seems to do very little even when upping the dose. The taste isn't great but isn't terrible.

1 februari 2025
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Svar från Savvytouch

Hey Alister thanks for the feedback and the opportunity. Generally when we have this feedback the user is under utilising it for their symptoms - just in case this is the issue - a great regime is 6-8 drops through the day with a bigger dose pre bed. Many users now also add 1-4 drops in a warm saline nasal rinse. Please try and I hope this will give you the Rocket Fuel experience

Betygsatt 5 av 5 stjärnor

Second order (100 Euro) never arrived - no replies to emails

The second order worth over 100 Euro never arrived, and there were no replies to my emails; I was ignored. The product is good, but the customer service is non-existent. I am looking for a substitute.

EDIT - Update: I emailed the parent business in New Zealand as per the reply below, and the UK branch replied via email; they said the package had been found in transit (the courier claimed they tried to deliver it). I have been offered a refund or for the item to be resent. I opted to resend the package. This was a few days ago, so I assume they are waiting for the courier to return the package. The courier was the Royal Mail, the kiss of death for any package; I suspect the package never left the UK and was fraudulently marked as delivered in a UK office, as it would be nearly impossible to retrieve it from Europe if it had ever made it that far.

EDIT 2 - Thank you, Savvy Touch. After a second failed attempt to deliver to Germany, I received a full refund. The business is communicative and friendly, and I share their frustrations when shipping to Europe, and it's not just this business. eBay is also a mess when shipping from the UK to Europe.

I then placed another order to a UK address as I shall be returning home shortly. The package arrived safely.

16 oktober 2024
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Svar från Savvytouch

Peter - Savvy Steve here owner of Savvy Touch gutted to read this - you my of ordered through a stockist in UK as we always respond - please reach out here with your order number & will ensure this is rectified -

Betygsatt 3 av 5 stjärnor

Feeling better

I was disappointed, because my parcel wasn’t delivered. And I couldn’t get in touch. After my last review now, finally I got in touch with somebody looking for my missing parcel.
And I was also offered a replacement parcel. When this arrives, I will edit this review again. I think that this is fair.

27 november 2024
Omdöme utan inbjudan
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Svar från Savvytouch

Are you sure? There is no order under a Sabine from Germany? Please share your order number so we can track. Support is always avaialble via phone - it also has a message centre - or by emails. You can also use your tracking number & contact FedEx directly. So please share your order number

Betygsatt 1 av 5 stjärnor

I decided not to buy their products…

I decided not to buy their products precisely because of the way they respond to people! Their sarcastic and unprofessional attitude is very off-putting. I wish you success with your useless product and shitty attitude towards people.

3 december 2024
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Svar från Savvytouch

congrats you get the 🥇medal for dickhead comment of the year!

Betygsatt 5 av 5 stjärnor

Worked for me!

People here are expecting this to be the cure-all permanent solution. It works, my only complaint is the flavor but it's worth the ability to breathe easier.

I will say I think it affects everyone differently but I've been able to breathe better the past half day after taking it in the morning, while I work in an office where everyone has the flu.

This is a great natural remedy to aid and soothe, and man is two drops strong! I can't believe people can take a whole spoon full!

10 september 2024
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Svar från Savvytouch

Big thanks for the awesome feedback & support We cant do what we do without it. The taste is strong but as you say worth it. 👍🏼🚀

Betygsatt 3 av 5 stjärnor

I am so glad I read these reviews…

I am so glad I read these reviews before I placed an order. If it was maybe $20 CDN I would MAYBE gamble on trying but not at their prices. More so not after these reviews. Thanks

18 augusti 2024
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Svar från Savvytouch

OMG - so you can now review a company without using its products? "Trust" "Trust-Pilot" LoL -

Betygsatt 1 av 5 stjärnor

Just a scam nothing more nothing less !

Butt hurt feelings omg Just a scam nothing more nothing less !

21 juni 2024
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Svar från Savvytouch

Really? Certified banned substance free product used & loved by elite athletes. Sold for over 9 years Loved by hundreds of thousands around the world helping improve people’s wellness through better breathing every day. And who are you? No name no order number just a BS comment front up with your name & order number & if you are legit we fully back our product & will happily refund you.

Betygsatt 2 av 5 stjärnor

Not hit the mark

Major menthol hit in my mouth and throat but still very much blocked up. Sounded like a good idea. Now I gotta sleep with a numb mouth. Oh well.

18 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

It's A Scam

It's a scam. Money Back Guarantee is a lie!
It's a like a cough drop in liquid form. It may work temporarily but has no effect past a few minutes even following their provided regime for your use case. The website has contradicting money back guarantee terms. The company will gladly email you back within hours or minutes to make a sale but when you ask for them to honor their Money Back Guarantee they'll ignore your emails for days. If you want to try this I'd recommend paying for it through PayPal so you can dispute it, otherwise you'll lose your money for good. Be sure to read their Money Back Guarantee terms carefully and screenshot it.

12 mars 2024
Omdöme utan inbjudan
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Svar från Savvytouch

Deer starvin marvin great comic book name by the way 👍🏼 We have no record of any orders or contact under this “name” if you would care to share your order number we will as we do with any money back guarantee issues happily refund you as the terms state less the freight unless you send the product back. As for being a Vicks lolly it’s anything but & being sold used & loved by hundreds of thousands around the world for over 9 years pretty much justifies it works. If it hasn’t for you all you had to do was reach out with a legit name & order number we would have happily offered a regime for success & if still not happy refunded. Look forward to receiving your order number so you can zoom off to be a cape crusader else where. Savvy Steve

Betygsatt 1 av 5 stjärnor

Order and paid for Rocket Fuel

Order and paid for Rocket Fuel - 100ml with dropper on the 15th Match and still haven’t received product on the 15th April and no one from the company has responded. Have just logged a dispute with PayPal now. Sick of it, just want my money back!

15 april 2024
Omdöme utan inbjudan
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Svar från Savvytouch

Hi there,
Thanks for your order. I'm not sure who you reached out to as we always respond. I have checked your tracking link & it is saying
ON THE WAY
MORWELL AU
4/16/24 9:39 AM
I'm not sure why it has taken so long I can only apologise for that
Let me know if it doesn't turn up in the next day or so

Betygsatt 1 av 5 stjärnor

Waste of money

Waste of money, mis-advertised. I would recommend a ginger tea and save the money!

The effects don't last as long as advertised when spoken to the customer service gave little effort to help.

The study done on the website does say 'while it might improve performance, further testing would be needed to isolate the specific factors that would give conclusive support'.

Should have done more research

4 april 2024
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Svar från Savvytouch

Hi Carles gay, we don't have an order showing under this name or a support email? Our support team always offer as much help as possible in getting a regime that will work for you. Please advise name of the support person, so we can follow up. As for the wording in the test results, don't see this wording anywhere in the report? FYI we are now WADA certified & have had VO2 testing done, took a participant from 44 (a very good) to a 46 (an excellent) Rocket Fuel is now going under full clinical trials due to the benefits customers with COPD, asthma are reporting.

Betygsatt 1 av 5 stjärnor

This isn’t a good product

This isn’t a good product, it doesn’t work and certainly isn’t rocket fuel as described! Waste of £30, there are much better products out there! Very disappointed

14 mars 2024
Omdöme utan inbjudan
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Svar från Savvytouch

dear mr p bend, we realise that we can't help or please everyone but thankfully over the last 9 years & over 1 million bottles we have over a 98% success rate! Which is why we are now launching a WADA certified & approved Rocket Fuel for athletes, because it works & thousands of athletes use & love it for the added performance! So, it sux for you that it "didn't" & as we don't have you listed as a customer "No customers found under this name" We are unable to send you a refund as we Guarantee our product.

Betygsatt 1 av 5 stjärnor

It taste so bad

It taste so bad. It's just like chewing menthol candy. IT DOESN'T WORK.

29 januari 2024
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Svar från Savvytouch

If the product was that "bad" & DIDNT WORK why didn't you reach out to us directly? Why are you "hiding" here with no contact name? We can't even verify you as a customer! As clearly stated on our website we 100% stand behind all our products & would of happily refunded you.

Betygsatt 1 av 5 stjärnor

Over priced

Over priced , it’s like having a locket when your feeling ill, the drops only last for a few mins then back to normal , waste of money

10 januari 2024
Omdöme utan inbjudan
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Svar från Savvytouch

hello usman if you have a locket when feeling ill you will probably choke We would recommend using Rocket Fuel instead & following the instructions really helps. It clearly states start with 3 drops to acquire taste then if needed increase dose & use REGULARLY so it wears off...take more, it is ASA STATED designed to be used multiple times a day most people rarely use over 1-2ml through a day that's over 40 drops!

Betygsatt 5 av 5 stjärnor

This is a great product

This is a great product. Makes a difference immediately and definitely helps with sleeping and breathing during the night. (I monitor my sleep on an app and the difference shows in daily results).

I agree that the effect of day dose seems short lived, but repeated use at recommended intervals, definitely adds up to make a difference. Anyone that expects a single use to fix everything is expecting too much. Like most things, it takes dedication to see long lasting results. This product is definitely worth a try, just don’t write it off too quickly. Stick with it and consider monitoring your sleep so you see the difference.

16 december 2023
Omdöme utan inbjudan
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Svar från Savvytouch

Big thanks for the awesome feedback & support. #support #nzmade 🫶🏼🚀

Betygsatt 5 av 5 stjärnor

It works for me

Was advert targeted on Insta, kept ignoring the ads as thought it was spam but I suffer with snorting and congestion and didn’t want to keep using chemical products, this has really helped to be fair it’s not a cure but it works well for me. Would suggest you try it at least once

2 december 2023
Omdöme utan inbjudan
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Svar från Savvytouch

Legend Big thanks for the awesome feedback & support. We can’t do what we do without it #support #nzmade

Betygsatt 1 av 5 stjärnor

Absolute waste of money

Absolute waste of money. I've suffered with congestion since I was a teenager and used all the sprays and in fairness they work but are harsh on the nose. However I bought this (stupidly) thinking it may be a natural alternative like described in so many of their social media ads. Honestly its no different, if not less effective that chewing on airwaves chewing gum. The menthol in it gives a instant illusion the nose is clear, but infact is not. I used it as described and consistently throughout the day and even befor bed. I woke up at 1 in the morning stuffy and even tried it then and it did nothing. It's not a miracle cure, I bought it so you don't have to.

25 november 2023
Omdöme utan inbjudan
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Svar från Savvytouch

James, why didnt you reach out to us? We stand behind our product & our site clearly states that we have a money back guarntee if you are not statisfied. We certainly dont state that its a miracle cure but we do guarnette that it works. If you would care to respond with your order number as the only James Johnson on record is a repeat customer, so assuming you have used another name & are still within our "MBG" time frame we will happily refund. Look forward to receiving that

Betygsatt 1 av 5 stjärnor

Does absolutely nothing

Does absolutely nothing. I agree with other users on here.
This has absolutely 0 decongestant in it. Glorified vicks vapo rub for the throat.

7 september 2023
Omdöme utan inbjudan
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Svar från Savvytouch

Thanks for the feedback sounds like you maybe underutilising it we recommend starting the day with 5-8 drops then use regularly through the day this will allow Rocket Fuel to do what it does use a bigger dose at night for a restful sleep a game changer for you is adding 1-4 drops in a warm sinus rinse its intense but the clearing is awesome smash that & update

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