Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Package didn't arrive. Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back... Se mer

Betygsatt 1 av 5 stjärnor

I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be ha... Se mer

Betygsatt 1 av 5 stjärnor

I never received my order. Then I placed a second order and never received that either. So now I’m down approx $50. I have no straws. If they ever appear, I will have 3 straws delivered, two with the... Se mer

Företaget har svarat

Företagsinformation

  1. Online-marknadsplats

Skrivet av företaget

Save the Turtles is dedicated to keeping our oceans clean. In our pursuit to achieve this we have created our very own reusable straw.


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

22 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Never received my order.

When I first ordered, I emailed the company with some questions about my order, but I never got an email back. I never received my straw or a refund.

29 augusti 2023
Betygsatt 1 av 5 stjärnor

Package didn't arrive.

Package didn't arrive.
Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back to sender.
There is no costumer service or support on the website to try figure out what can be done.

15 februari 2023
Betygsatt 4 av 5 stjärnor

Unless I somehow missed it

Unless I somehow missed it, I didn’t get a notice that my order was shipped. It took a little longer to reach me than expected, but the quality and packaging (nicely designed straw holder!) made up fir it.

12 mars 2021
Betygsatt 2 av 5 stjärnor

Waiting on Shipping

I ordered on February 13th and my order is still in 'Pre Shipment' for some reason, yet I am still constantly getting emails asking to review my experience when I haven't recieved anything yet. :(

5 mars 2021
Betygsatt 5 av 5 stjärnor

Great environmentally-friendly products!

Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be happier with my purchase. Delivery was delayed a few days, but that was understandable with the holiday rush. Will definitely be back for more reusable items in the future!

9 januari 2021
Betygsatt 1 av 5 stjärnor

Order never received!

I ordered a package of reusable grocery bags on November 30th, with the intent for them to arrive before Christmas. As of December 24th, I still had not received the package - it had not even been dispatched! I sent an email to customer service inquiring where my package is. I got no response. I sent a follow up email a week later, and still no one responded! This is ridiculous. I still do not have my package. They gladly took my money and did not send me the item. I will never be ordering from them again.

9 januari 2021
Betygsatt 1 av 5 stjärnor

Delivered but haven't gotten the package!

I ordered a telescopic straw and I have recites and everything. I ordered it in August 2020 and they're saying it got delivered but I haven't got it. I tried to mail them lots of times without any answer at all. This is totally ridiculous.

4 januari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I didn't receive the product

I didn't receive the product, and I didn't get a refund.
I also wrote an email and sent the Instagram DM as well, but I cannot receive any reply.
I ordered in August 2020.

4 januari 2021
Logotyp för Save The Turtles

Svar från Save The Turtles

Hi,

We experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder.

Thanks

Betygsatt 1 av 5 stjärnor

Terrible

Ordered them on November and they never sent me my items. Emailed them for 2 months and never get a reply back and won’t send me my money back. Absolutely ridiculous

3 januari 2021
Logotyp för Save The Turtles

Svar från Save The Turtles

Our apologies, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks

Betygsatt 1 av 5 stjärnor

THEY DID NOT SEND IN MY ORDER AT ALL AND TOOK MY MONEY (I have recpits and everything)

I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I have left 2 emails and yet no response or anything. This website is a complete joke and scam and a waste of time. Literally DISASIFIED and will not be doing any business with them.

3 januari 2021
Logotyp för Save The Turtles

Svar från Save The Turtles

Our apologies, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks

Betygsatt 2 av 5 stjärnor

I still have not gotten them and it’s…

I still have not gotten them and it’s been more than 7 business days

3 januari 2021
Logotyp för Save The Turtles

Svar från Save The Turtles

Our apologies Teresa, we experienced high volume of orders and some few issues with USPS which may have been the reason why you've not received your order yet. However, we will go ahead and issue a full refund. Please feel free to reorder. Thanks

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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