Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,3
6 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Items took weeks to arrive and were very different to that advertised. Different material too. Knew then it was a scam. What can be done to get £ back? Seems as if others have tried unsuccessfully. Bought through FB advertising, are they liable in anyway? I won’t buy anything through FB again. Their loss.
Do not buy anything from this company. It is a scam. The jumper I received bore absolutely no resemblance to the photo and description. They answered my emails with an AI response offering various different percentages off my next purchase. I explained. I would not be buying anything else so they offered various different percentages off as a refund. I declined as I wanted a full refund. They have now stopped communicating. They are to be avoided.
I ordered a "Retro Wool jumper" which was beautifully knitted, but was 100% Polyester. Since I am allergic to any knind of nylon/polyester, I tried to return the item.
All I get is larger and larger vouchers to purchase something else. There is no "returns" slip or address in this country. I suspect it is all from China, and eager to please UK customers. BEWARE....the labelling is incorrect, and anything goes.
They took a month to send the items after taking payment at time of purchase.
Items sent don't match the original photos - fabrics are poor quality and colours mismatch.
No information online about how to return items, and they argue about providing it via email.
⚠️ Likely Scam – Rebranded Dropshipping Site with Fake Identity
I came across this site via a Facebook ad and was initially drawn in by the stylish jumper designs. But after doing some research, I discovered this is likely a rebranded scam site operating under a fake identity.
The site claims to be a London-based boutique, but WHOIS records show it was recently registered with anonymized ownership, and there’s no evidence of a UK business presence.
It appears to be a clone of SarahKateCharleston.com, a site with dozens of 1-star reviews on Trustpilot and YouTube calling it a scam.
Both sites use AI-generated or stolen images for their models and products. Even the supposed founders “Sarah & Kate” appear to be AI composites.
The Charleston version falsely claimed to be based in the USA and Netherlands, but customers report having to return items to China — often at their own expense.
This is a classic dropshipping scam: the site acts as a fake storefront, forwarding orders to low-cost Chinese suppliers. Customers receive poor-quality items that don’t match the photos, and refunds are routinely denied.
The rebranding from “Charleston” to “London” seems designed to target UK buyers after the original site was flooded with negative reviews.
Please be cautious. This is part of a wider pattern of deceptive online stores using fake branding, AI imagery, and social media ads to lure in unsuspecting shoppers. If it looks too good to be true, it probably is.
This company is purely a scam. The item I ordered looked great in the photo but when it arrived it was completely different. They refused to refund the item completely but sent a 30% refund.
Don’t touch them!!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
