Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Incredible products. The third Christmas I have utilized Santa socks. Their gifts are unique and everybody looks forward to getting them at Christmas. Thank you so much. Your service is incredible and... Se mer

Betygsatt 3 av 5 stjärnor

Solicited Reviews, instead of authentic.. Hence less experience. Product was alright.. Ordered lego brick photo, but no instructions, so once broken apart, no way to put back together for those momen... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was my first purchase with Santasocks and I had a question concerning the order that I had just placed. I was blown out of the water by their quick and thorough response to my question. I will de... Se mer

Betygsatt 5 av 5 stjärnor

Incredible service & incredible quality. Wouldn't hesitate to order from Santasocks again. Needed 20 shirts for a golf trip & 1 shirt was missing. They were able to send a replacement one no... Se mer

Företagsinformation

  1. Klädbutik

Skrivet av företaget

Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

548 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Value and Support

I ordered from a facebook ad about 10 days before my event, and was worried they wouldn’t arrive in time. I messaged the company support, and they worked with the factory to ensure that they were sent out immediately after production. My shirts arrived with three days to spare and I was so relieved when I tried them on. Shirts were super comfy and looked incredible! Bright clear colors, soft material, and a good cut. I highly recommend this product and company. The quality for the price is a great value, and the customer support is top notch!

Only two things that could be improved on the Hawaiian shirts is:
1 to add a pocket option, and
2 more color options

16 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Company Golf foursome “scramble shirts”

We bought 4 golf shirts with the organizers stupid picture on it ( he’s our foursome’s captain and is unaware). … i received the shirts within 5 business days and could not be any happier. One of the greatest purchases i have made in a very long time!! 5 stars!! - fit is true to normal sizes. Quality is better than expected. So happy and can’t wait for our golf event this upcoming Friday!

13 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy contact

They are very easy to contact. The staff are friendly and reply immediately. Jason was the person handling my order.

9 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This was a great experience

This was a great experience! Excellent communication throughout the process and the shirt is great quality and looks AMAZING!! I can't wait to surprise my friends with this hilarious likeness of them. Thanks again!

2 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great team, great products

I did an order of 17 shirts and they came so quick and i was over the moon with the outcome. I needed to request one more From Jason and the team and they were so amazing with my specific requirements. They kept me up to date every step of the way with emails and previews and i really couldn’t have asked for more. I will definitely use again and i would recommend them to anyone.
Thank you so much for all your help.

27 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service was awesome

Customer service was awesome. Answered all my questions and In a timely manner. Was also very quick to show me a preview of my order to make sure it was accurate. Would definitely buy from here again.

28 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Product is great and customer service…

Product is great and customer service even more!

Had a problem with my order that came missing a single piece. Jason and the team promptly tried to resolve the issue and the missing piece is on its way.

Customer service was really fast!

22 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service. Charge crazy shipping fees, and then take extended processing time, so your order is weeks out after you order, which isn’t clear on the website, and they don’t care to help. Wouldn’t let me talk to a supervisor, no number to call, and didn’t even attempt to help me resolve. Absolute trash customer service.

29 juni 2023
Omdöme utan inbjudan
Logotyp för Santasocks

Svar från Santasocks

Hi Sal, thank you for taking the time to share this feedback with us, and we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that were needed. Please kindly check the email we sent with the solution and let us know your answer. Thank you so much!

Betygsatt 5 av 5 stjärnor

Amazing Customer Support - Above and Beyond

Ordered a custom bobble head as a gift. Not only did they do an amazing job making it, when the recipient accidentally rejected the shipment, customer support went above and beyond to track down the shipment and send back for no additional cost. Genuinely the most responsive and helpful customer support I've experienced at ANY company. Will gladly do business with them again.

26 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Takes too long

Takes so long. I have been waiting a month and still have 10 days to wait. Website does not explain how long it will take. Do not bother and just buy the same products from another company

7 juni 2023
Omdöme utan inbjudan
Logotyp för Santasocks

Svar från Santasocks

Dear customer, we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. We will make some improvements ASAP. Would you please kindly send us an email to santasocksservice@gmail.com and we will check and proceed with a satisfied solution? Thank you!

Betygsatt 1 av 5 stjärnor

ABSOLUTELY AVOID THIS PLACE

I don’t even know where these good reviews come from.. my first and last time ordering from this website…

I never received my packaged that I ordered almost a month prior to Father’s Day. Went back and forth (14 emails to be exact) with customer service that literally did not help OR ANSWER a single question I had all I kept being told was that my package is arriving… mind you they couldn’t even provide me with an updated tracking number.. Father’s Day passed and still nothing…. The fact that I asked 3 times for my money back and nothing is absurd… what a horrendous business.. literally go anywhere else to purchase t-shirts and knickknacks… all this trouble for a whopping $22.

5 juni 2023
Omdöme utan inbjudan
Logotyp för Santasocks

Svar från Santasocks

Hi Maggie, thank you for taking the time to share this feedback with us, and we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that were needed. Please kindly check the email we sent and reply. Thank you so much!

Betygsatt 5 av 5 stjärnor

Lost and found

I thought my package had not been delivered or stolen. It turns out my neighbor was holding for me all along. The company was supportive and helpful throughout the whole process. Great customer service and response time! The shirt I order turned out fabulous.

23 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered 2 custom shirts from this…

I ordered 2 custom shirts from this company! I received them in a very timely manner. The product is fantastic and the customer service really is stellar! I definitely recommend this company to others, and I will be ordering from them again!

20 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Must have for a good laugh

I printed a bathing suit for my friends bachelorette weekend and it’s absolutely perfect! It’s more like for a joke but the quality and the look is very good! Custom service is super friendly and helpful and always quick to respond.

12 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So helpful

So helpful! I was able to order and review a product before it shipped, this left me feeling confident in ordering a custom item!

11 juni 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

- Two weeks delivery time

- Two weeks delivery time
- Decent quailty fabric
- Sizes does not match at all. Small should be XXS, large should be S and XXXL should be XL.

Now stuck with 3 shirts I can use unless I send them to a seamstress. Too bad as the picture looks cute!

8 juni 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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