Made my first order with Salon Express for a wax heater and beads. Such quick delivery and great products. Definitely recommend and will be ordering from them again!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had the best experiance with Violetta in the Pavilions Uxbridge. From initial consultation where she was professional experienced approach made me feel confident with the choices I went with for my... Se mer
I ordered from salon express on the 24th June and still have not received my order. I have called over and over to speak to someone and only one time have they picked up. Which seemed positive, but I... Se mer
I made a mistake on my 1st order. After emailing them this was sorted swiftly and efficiently. Great price product with fast delivery.
Företagsinformation
Skrivet av företaget
Launched in March 2025, Salon Express was created to offer a fresh and improved online shopping experience for professionals in the hair, beauty, nails, and spa industries. We’re a new business, and while we may not get everything perfect right away, we’re learning fast. What you can count on is outstanding customer service, whether you're placing an order, asking a question, or seeking support. Our Luton-based warehouse and customer service team work extended hours to ensure fast, reliable service. Meanwhile, our marketing team is here to keep you updated with the latest product launches, treatment opportunities, and exclusive offers. Salon Express is run by experienced industry professionals who understand what matters most: trusted products and exceptional service. We aim to deliver your order straight to your door by the next working day. Our logo and tagline say it all: Salon Express, the choice of professionals.
Kontaktuppgifter
Unit 5, Sundon Business Park Dencora Way, LU3 3HP, Luton, Storbritannien
- help@salonexpress.co.uk
- salonexpress.co.uk
3,9
Bra
21 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Terrible
I ordered from salon express on the 24th June and still have not received my order. I have called over and over to speak to someone and only one time have they picked up. Which seemed positive, but I have heard nothing since then and rings out when I have tried to call since.
This was my first time purchasing from them and will never use again.
20 juli 2026
Omdöme utan inbjudan
Definitely recommend
Made my first order with Salon Express for a wax heater and beads. Such quick delivery and great products. Definitely recommend and will be ordering from them again!
16 juni 2026
Omdöme utan inbjudan
Fast and efficient service
Fast and efficient service. Great communication and I highly recommend Salon Express
27 maj 2026
I made a mistake on my 1st order
I made a mistake on my 1st order. After emailing them this was sorted swiftly and efficiently. Great price product with fast delivery.
29 maj 2026
I purchased a wax machine wax missing…
I purchased a wax machine wax missing wax heads missing. sleeve missing .i have not heard anything .and the price was 179 not cheap disappointing 😟
26 maj 2026
Usually well priced and very quick…
Usually well priced and very quick with delivery. It is one of those no fuss experiences here it is.
26 mars 2026
I gave 5 stars product good and…
I gave 5 stars product good and customer service was good. Item took a little while to come but was OK in the end.
27 februari 2026
5^Hair direction
I had the best experiance with Violetta in the Pavilions Uxbridge. From initial consultation where she was professional experienced approach made me feel confident with the choices I went with for my hair.
My appointment felt comfortable the staff offered drinks and were friendly. A lovely environment. My appointment didn't feel rushed. I will be re-booking to use this salon again. Excellent!!
27 februari 2026
Omdöme utan inbjudan
Great product.
2 februari 2026
Awesome I love it
27 januari 2026
My order arrived quickly and well…
My order arrived quickly and well packaged. A little disappointed to find 2 items of my order went out of stock. The company let me know and refunded those items promptly. Would buy again.
24 november 2025
It would have been 5 Stars but…
It would have been 5 Stars but unfortunately an item on my order was cancelled. This is the second time I have had the same item removed from my order having paid for it so a little disappointed. I was sent an email apologising for this but hope that this time I will be notified when it’s back in stock as I wasn’t last time it happened. Other than that I was very happy with the service that Salon Express deliver.
27 november 2025
Svar från Salon Express
Hello Jane
We welcome all feedback, good or bad and thank you for telling us where we are falling short !!
We are a young Company and still have a lot to learn . But we are working hard to ensure that we are showing accurate stock availability online at all times !! However, we have been pleasingly busy over this first year of trading and it has given rise to some teething issues for which we can only apologise - we know any stock shortage causes disappointment and inconvenience!!
I am glad to hear that you received your refund and can assure you we are working hard to make sure your future orders are available to ship as ordered !!
Thank you for your continued support and kind feedback !!
First time using Salon Express.
First time using Salon Express.
Easy and delivered when they said.
Will use again
29 oktober 2025
Svar från Salon Express
Many thanks for your kind words and encouragement - we are working hard to support our all our clients and are always grateful when those efforts are recognised !
Thank you and we are here to help when you have a further product requirement.
Have a good evening !!
Extremely quick and efficient service
Extremely quick and efficient service. Very pleased with the service I received and the quality of the products supplied.
17 september 2025
Great products
Great products - arrived promptly- will use again.
Thank you Salon Express
Jillie G
20 september 2025
Omdöme utan inbjudan
Amazing service!
Great selection of products and order came promptly! Can’t wait to use again!
12 september 2025
Omdöme utan inbjudan
First time ever satisfied
First of how quick it came , then as soon as I used it , I knew it was a quality product, worth every penny
14 september 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.