I used Roxill wood paint in Burnt Umber on my fence that hadn't been treated for 2 years. My fence was in good condition and very dry the first coat literally was soaking in before my eyes. I gave... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
knowledgeable tech support, always next day delivery, We have used these products for 3 years now on multiple sites and nothing else seems to work so well.
Great service, Delivery & Product. I used both Roxil wood protection liquid.(Applied by Sprayer) and the wood protection cream.( Applied by brush). Both were easy to use and have sealed my outbuildin... Se mer
The actual product itself is great. It does work to some extent and it does kill spiders on contact although not instantly. But I have definitely seen a reduction. Fast dispatch by the company, but po... Se mer
Företagsinformation
Om Safeguard Europe
Skrivet av företaget
Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.
Contractors
Housing Associations
Home Renovators
Building Construction and Maintenance Companies
Damp-proofing specialists
Stormdry
Dryzone
Dryrod
Drybase
Roxil
SoluGuard
Oldroyd
NOPE!
The British Board of Agrément
Energy Saving Trust
Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.
Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.
Our products are used by:
The UK home of trusted brands like:
We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.
Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:
The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.
Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.
Kontaktuppgifter
Redkiln Close, RH13 5QL, Horsham, Storbritannien
- 01403 210204
- info@safeguardeurope.com
- safeguardeurope.com
4,7
Utmärkt
794 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Initially we had a problem with a fence…
Initially we had a problem with a fence waterproofing product, however the company has refunded us and sent out new product - you cant ask for more really so great service and good communications - thanks you to connor who resolved our problem and concerns - nice chap
24 mars 2026
Omdöme utan inbjudan
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Was supposed to be delivered 6 days ago…
Was supposed to be delivered 6 days ago BUT still not delivered
31 mars 2026
Svar från Safeguard Europe
Good Afternoon,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
Having checked the tracking of this order with the third party courier, this is currently out for delivery today.
If you do not receive your item after today, please get in touch with us directly either via telephone (01403 210204) or via email (info@safeguardeurope.com) and we'd be happy to look into this further.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
Kind regards,
Jack
Safeguard Europe Ltd.
Perfect in every respect!!
30 mars 2026
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Never received my parcel
Never received my parcel, needed this before easter bank holiday to do a job and now let the customer down and cost me finishing the job .
seen the delivery status with parcel force and said it was delivered !! BUT NOT AT MY HOUSE...?WHERE?
26 mars 2026
Svar från Safeguard Europe
Good Morning
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following your email sent, I can confirm that a full replacement for this purchase has now been authorised and sent. This will be dispatched today for a next working day delivery.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
Kind regards,
Jack
Safeguard Europe Ltd.
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
I was very disappointed with my order
I was very disappointed with my order, I had ordered a mold removal kit along with paint but you only delivered paint, and on Saturday my builder had to go to Wickes and pick up some mold removal spray. I had to pay him extra for the time he spent.
24 mars 2026
Svar från Safeguard Europe
Good Morning,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following our conversation, I can confirm that a full refund for this purchase has now been authorised. You should see this reflected in your account within the next few working days.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
We hope this does not dissuade you from ordering from ourselves in the future.
Kind regards,
Connor
Safeguard Europe Ltd.
Highly recommended
Easy to use and understand website. The products are amazing. They exactly what they are meant to do, descriptions do not mislead. Speedy delivery. Will definitely make further purchases.
16 mars 2026
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Goods arrived on time and at a great…
Goods arrived on time and at a great price with free delivery
23 mars 2026
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordered the rat bait
Ordered the rat bait, not used yet. price was decent and delivered very quickly.
19 mars 2026
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordering process was good
Ordering process was good, found exactly what I needed and it was very promptly despatched. However the delivery company DHLecommerce has failed to deliver my item despite advising it would be sent on three occasions over the last 5 days. Although I still want the item I have no faith in the delivery partner chosen by the company so I have requested a refund
19 mars 2026
Svar från Safeguard Europe
Good Morning Angela,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following our conversation yesterday, I can confirm that a full refund for this purchase has now been authorised. You should see this reflected in your account within the next few working days.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
We hope this does not dissuade you from ordering from ourselves in the future.
Kind regards,
Jack
Safeguard Europe Ltd.
Svar från Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Svar från Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Good price fast delivery very pleased…
Good price fast delivery very pleased with the service
10 mars 2026
Svar från Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Item exactly as described
Item exactly as described, well packed and swiftly delivered.
Looking forward to using it when the weather is appropriate.
3 mars 2026
Svar från Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Svar från Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Svar från Safeguard Europe
Good Afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Svar från Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Excellent at all stages
6 mars 2026
Svar från Safeguard Europe
Good morning,
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.