Safeguard Europe Omdömen 

792
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I used Roxill wood paint in Burnt Umber on my fence that hadn't been treated for 2 years. My fence was in good condition and very dry the first coat literally was soaking in before my eyes. I gave... Se mer

Betygsatt 5 av 5 stjärnor

knowledgeable tech support, always next day delivery, We have used these products for 3 years now on multiple sites and nothing else seems to work so well.

Betygsatt 5 av 5 stjärnor

Great service, Delivery & Product. I used both Roxil wood protection liquid.(Applied by Sprayer) and the wood protection cream.( Applied by brush). Both were easy to use and have sealed my outbuildin... Se mer

Betygsatt 5 av 5 stjärnor

Delivery was great. Products arrived quickly and on time. Small cracks in the render had been letting in water. After applying stormdry max the problem has been solved. Brilliant product and service.... Se mer

Företagsinformation

  1. Tillverkare

Om Safeguard Europe

Skrivet av företaget

Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.

Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.

Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.

Our products are used by:

  • Contractors
  • Housing Associations
  • Home Renovators
  • Building Construction and Maintenance Companies
  • Damp-proofing specialists
  • The UK home of trusted brands like:

  • Stormdry
  • Dryzone
  • Dryrod
  • Drybase
  • Roxil
  • SoluGuard
  • Oldroyd
  • NOPE!
  • We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.

    Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:

  • The British Board of Agrément
  • Energy Saving Trust
  • The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.

    Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.


    Kontaktuppgifter

    4,7

    Utmärkt

    TrustScore 4.5 av 5

    792 omdömen

    5 stjärnor
    4 stjärnor
    3 stjärnor
    2 stjärnor
    1 stjärna

    Ber kunder att lämna omdömen

    Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

    Har besvarat 100 % av sina negativa omdömen

    Svarar vanligtvis inom 48 timmar

    Så använder företaget Trustpilot

    Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

    4,7

    Alla omdömen

    (792)

    214 omdömen under de senaste 12 månaderna

    Skriv ett omdöme
    Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

    Betygsatt 5 av 5 stjärnor

    7 star customer service!!…

    I had a very very pleasant surprise today! Could not believe the post sales customer service could be so good. Thank you, Kelsey. I had filled an enquiry form asking if storm dry cream can be used on horizontal surfaces or not. Kelsey rang yesterday but I could not speak so left a message. Shd rang again today. Sorted all my queries. Have you ever seen such service after having sold the stuff?? Once you sell- forget customer care. Not here. Excellent product for my need. Ask for advice. If it suits your need, go for it. Weather it lasts for 25 years or not - only time will tell.

    17 juli 2026
    Omdöme utan inbjudan
    Betygsatt 5 av 5 stjärnor

    Excellent service

    Ordered some Nope, easy to order and navigate site.
    Brilliant next day delivery (which we were grateful for as serious amount of ants)
    Worked great, ants gone!
    Thank you.

    9 juli 2026
    Betygsatt 4 av 5 stjärnor

    The actual product itself is great

    The actual product itself is great. It does work to some extent and it does kill spiders on contact although not instantly. But I have definitely seen a reduction. Fast dispatch by the company, but poor delivery by DHL.

    29 juni 2026
    Betygsatt 3 av 5 stjärnor

    Item display

    Item does not look as ordered although product information is the same. The display wording is different.

    3 juli 2026
    Logotyp för Safeguard Europe

    Svar från Safeguard Europe

    Good Morning Mrs Alner

    Thank you for your feedback.

    Firstly our sincere apologies for the issues you are facing around this product.

    We would like to look into this further for you. Please could you contact us either via telephone on 01403 210204 or via email at info@safeguardeurope.com and we'd be happy to assist.

    Kind regards

    Jack
    Safeguard Europe Ltd.

    Betygsatt 1 av 5 stjärnor

    Order was missing an item twice in a…

    Order was missing an item twice in a row!

    29 juni 2026
    Logotyp för Safeguard Europe

    Svar från Safeguard Europe

    Good Morning Nathan

    Thank you for your feedback.

    Our sincere apologies for the picking issues that you faced with your orders.

    I can see that you have contacted us directly and my colleague has arranged for the missing item to be replaced and delivered.

    If you have any further questions or issues please let us know on either 01403 210204 or via email at info@safeguardeurope.com.

    Once again our sincere apologies for the inconvenience caused.

    Kind regards

    Jack
    Safeguard Europe Ltd.

    Betygsatt 1 av 5 stjärnor

    DOESN’T WORK - Sprayed the entire 5L over two days and…

    Sprayed the entire 5L over two days and today I’ve gone out and caught 20 plus spiders from the locations that I sprayed.
    All in a jar now. Mainly False Widows which was my main target.

    The spray mostly killed random ladybirds and a lot of beetles that are just wriggling around on the ground for an entire day.

    I thought the pressurised sprayer was good but hoped the liquid would do more damage and keep them away.

    Dearly want my money back or a stronger liquid.

    UPDATE: based off what Safeguard Europe below said I poured the remainder of the liquid into the jar in which I had caught all of the spiders that it didn’t kill and 5 days later they are still alive.

    28 juni 2026
    Logotyp för Safeguard Europe

    Svar från Safeguard Europe

    Good Morning Chris

    Firstly, thank you for your feedback.

    Our sincere apologies that this product has failed to meet your expectations.

    Nope CP range products enter the insect's nervous system by contact.

    The length of time that Nope CP products take to kill the insect varies by species.

    Typically, most insects will die within minutes to a few hours once they have come into contact with Nope CP range products, however spiders can take significantly longer - anywhere from a few hours to a few days due to their physiology.

    We are confident that this product is working effectively as you have mentioned other insect species have been affected by this.

    If you have any further questions please do not hesitate to contact us on 01403 210204 or via email on info@safeguardeurope.com.

    Kind regards
    Jack
    Safeguard Europe Ltd.

    Betygsatt 5 av 5 stjärnor
    Logotyp för Safeguard Europe

    Svar från Safeguard Europe

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Betygsatt 5 av 5 stjärnor
    Logotyp för Safeguard Europe

    Svar från Safeguard Europe

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Betygsatt 5 av 5 stjärnor

    I do like Safeguard products

    I do like Safeguard products and delivery is excellent. But I do find all the wood treatment quite complicated. It would be helpful is I could say "Treat my Shed" and you could provide a list of options "A, B, C..." rather than me finding one treatment, then seeing I need to apply a pre-product and a post product.... I would also like to see better user instructions on the packet. Thanks, Paul

    25 juni 2026
    Logotyp för Safeguard Europe

    Svar från Safeguard Europe

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Detta är Trustpilot

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    Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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