Excellent solar installation advice and service from S-Tec
After spending a lot of time researching solar and speaking with several installers, I eventually chose to go with S-Tec Group Ltd, and the main reason was the support and expertise provided by Jacob Lipscombe.
From the very beginning Jacob stood out from the competition. While many companies focused mainly on selling a system quickly, Jacob took the time to understand our actual energy usage, including the fact that we charge electric vehicles overnight on a cheaper tariff. He carefully explained how different solar panels, battery storage options and inverters would work with our setup, and helped design a system that genuinely suited our household rather than pushing a standard package.
Throughout the process he was incredibly patient, answering all of my questions (and there were plenty!) and explaining things in a clear and honest way. His knowledge of solar systems, batteries and smart tariff optimisation was far beyond anyone else I spoke to. It really felt like he wanted me to make the right decision as a customer, rather than just trying to close a sale.
In the end we agreed on a system that includes high-efficiency panels, a large battery for energy storage, and a hybrid inverter that will allow us to maximise savings and export excess electricity back to the grid. While price is always a consideration, the reason I chose S-Tec wasn’t simply cost, it was the confidence I had in Jacob’s advice and the fact that he helped me arrive at the best long-term solution for our home.
Compared to the other companies I spoke with, the level of service, technical knowledge and customer care from S-Tec was exceptional and genuinely blew the competition out of the water.
If you’re considering solar panels and battery storage, I would strongly recommend only speaking to Jacob at S-Tec. The guidance and support he provides makes the whole process much easier and gives real confidence that you’re making the right investment for the future.